If you’re stuck on the road, this is the guy you want taking care of you. Diesel RV was not capable of going more than 5 miles an hour and Jesse stepped in and resolved the situation getting us the right part and testing it to make sure it was ready to drive home safely without any further issues.
Outstanding
My family and I were on Vacation from Ohio heading to Maine. We broke a leaf spring on our travel trailer at the Vermont/New Hampshire boarder. AAA let us down. We spent an hour or so calling anything we could find on our google search. Jesse got back to us and was a huge lifesaver. We were beginning to believe our trip was going to be delayed for days. We ended up being down 4 hours. Very much thankful for VTT and their wonderful service.
The owner checked my box truck right away. Luckily for me, it wasn't anything serious. I didn't wait in line, and diagnostic check is cheaper than in Love's or Speedco.
If I could give zero stars I would. Very nice on phone. No show for appointment and no call. When we called to inquire...we were told he would call back in 20 minutes with a time. No call. No appointment. Very disappointed.
I have a 35 ft Class A Newmar motorhome. I was at a campground in Pownal VT and when I went to leave, one of the hydraulic levelers would not come up, we tried to force it up, we open up the Solenoids to relieve hydraulic pressure and still it would not budge. We had a 200# man try to lift it with a big crow bar etc. NOTHING. LONG story how we go VT Truck and Trailer Repair, Vernon VT, but I got a call from him saying he was called by my roadside assistance telling him I had slide out problems, but he asked how could he help me. ,I told Jessie I had hydraulic leveler problems Jessie was surprised it was leveler and not slide out problems. HE took someone off a job and sent him down to our situation. I told him I was 77, needed to get home and all I had done to try to take care of this myself. NOT very long after the phone call the mechanic came( I did not get his name but he was GREAT) and he worked and figured out how to relieve the pressure off from the hydraulic line by disconnecting it at the top of the level which is NOT EASY and is dangerous and then was able to lift the leveler so I could drive the RV home and will get this fixed. I live in Eastern MA and this business is in Vernon VT. I could not be happier and I strongly suggest this business to anyone for anything with a truck, trailer or RV that is NOT working correctly. i will be ever grateful to Jessie and the mechanic and the business for quick response, and courteous and professional correction of the problem. Again, the mechanic that came was very professional and fixed the problem!! Wish they were closer to where I live, they would be where I take my RV for sure without hesitation!
Jesse is very knowledgeable and very efficient. If you ever have any issues, Jesse is hands down one of the most professional guys out there. I highly recommend Jesse to everyone!
Highly recommend. Jesse and Rob got my truck repaired as fast as they could even with delays in getting parts beyond their control. Great locally owned company that goes above and beyond
I had a few issues with my truck that needed to be taken care of while in Vermont. I did a Google search and read reviews before calling VTT. Jesse answered my call we made the appointment and he showed up on time. Very professional, friendly and a good listener. Above all he is very INNOVATIVE. My problems were solved and his fees were also very reasonable. Will not hesitate to call him again and again if I get a problem on my truck.
Jesse, I wish you the very best with your company. God bless.
Douglas
Common sense is a dying commodity this man has it, did the job 2 other shops couldn't do right and went above and beyond to make sure it was actually done right not just good enough. Highly recommend him to anybody, and the fact that he comes to you makes it even better. Fair price for superior workmanship.
If you look up excellence in the dictionary you'll find "the quality of being outstanding or extremely good." If you ask me what excellence means I'll tell you its Vermont Truck and Trailer Repair, the service is spectacular and quick and of the utmost quality and at fair prices. Jesse and his crew are very professional and personable, meaning they are ci confident and courteous and you can still have a conversation with. The equipment they use is top notch and I have no worry in my mind that if I call VTT Repair that I'll get taken care of. 10/10 recommend
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