Waterbury Service Center in
Waterbury Township (VT)

We were on a road trip from Canada and the brakes in our car started to act up. When we pulled up, the owner of the shop was about to leave but he stayed to help us out and adjusted the back brakes. We were very stressed, but everyone at the shop was so kind and we were so grateful to be able to get back on the road!

Was on a ski trip and saw a transmission fluid leak /burn smell. Had to drive 6 hours home and didn’t want that to go unchecked. Went to see Al and he immediately put the truck up to check it and found the problem. He didn’t have the part to fix it so he called the local dealership service center for us so we could head straight there to get it fixed. Super knowledgeable, friendly and helpful. I’d bring my car here for regular service if it wasn’t 300 miles from home!

They fixed my issue efficiently. I had some tire trouble on the interstate but I was able to make it on the donut to this shop. They immediately fixed my tire, charged a very reasonable price, and had me back on the road in very little time.

Cannot thank Albert and his team enough for the thorough and incredible work! 5 stars.

What a bunch of great guys ready to get done whatever needs doing...was having a tire issue and they resolved the matter in a timely fashion and got us taken care of to make a date we set and we're not wanting to miss out on. Good job fellas

Great quality of work and even better service. We were traveling through the area and had an emergency repair needed to save our vacation. Albert went out of his way to help us out. Could not have asked for better service.

Great place to go if you need anything fixed.

I called in a panic, and the young lady was gracious and reassured me they could help. Being from Mass they got me right in, talked with me , fixed the issue safely for me to get back home. Charged me more than a fair price. If you are local I recommend very highly you give them a try. If your not a local and are in the area and in need a services call them first. They will treat you with respect and fairness. 5 stars all the way. Thank you for your kindness and professionalism.

Emergency service.drove up from RI and strange noice started just as we arrived at hotel. Next day called several stations to see if they could help and Waterbury service was the only one that made an attempt to help. He made our repairs in record time. We didn’t miss any of our planned activities and pricing was great as well.

They charged my wife $20 more than quoted to install her winter wheels without providing a reason for the price increase. They also forgot to check tire pressure after installing the wheels. There are plenty of auto shop options in town and I do not recommend this one.

We were visiting from out of town and woke up to find out rear window shattered. I called the shop and Albert told us we can bring it in he and would be able to "button up" the window so we could make our 6 hr trip home. When we arrived he took us right in and in a short time we were able to get on with our day . We also made it home without incident.

Super nice. Did a quick tire repair on the spots. Good work and reasonable price.

Rough patches on I87 caused a slight rattle to turn into a major rattle on our trip from Maryland to Vermont. Wanted to have that addressed before heading back. Owners of the B&B in Waterbury suggested we take it to the repair shop in Waterbury. The owner diagnosed the problem easily…damaged catalytic converter heat shield. He put our car up on the lift right away (No waiting!) and repaired the issue with a hose clamp. He also did a quick underbody inspection and suggested some other issues he saw. And the price he charged us was beyond reasonable. He’s also a friendly guy! Can’t thank him enough for taking care of our problem before heading home!

Al is great with people and that’s just the beginning. He’s very helpful and always willing to give details and answer questions. It’s great to just be able to chat with a local, and he’s a patriot to boot. Small place with amazing features and all the tools of the trade.

I brought my car in with a flat tire and Albert took care of it right away. He was pleasant, professional, and super helpful. Ignore the construction and bring your car to Albert, he is honest and very reasonably priced.

Albert is always helpful and makes sure his customers are happy with his work

Took car in at 9 A.M. didn't start working on it till 4 P.M. and got charged for the whole time even though there were no cars in the shop and is overpriced. DON'T GO THERE

My husband and I both take our cars here. Al will tell it to you straight. Has about a 2 week lead time. Fair pricing, speedy service, and always calls if something unexpected crops up to tell me my options. I've recommended to several people. Just what a small town mechanic shop should be.

I took my car here when I broke down in the middle of a trip. Albert was great and took a look at the car that day so we could get home. Genuinely nice staff there.

I recommend this service center to all . Very nice people. And the last time I was there he educated me on some things that I never even knew about.

Came recommended from a local, did not disappoint. Diagnosis and service were quick. Will gladly recommend and will go back.

Albert is an excellent mechanic, hard working and fair in his pricing. I would recommend him to anyone. Honest and straightforward, a true Vermonter...

Had a flat tire due to a puncture during a snow storm. I called them and less than an hour later was back on the road. Very reasonable rates, would definitely recommend this shop.

I went by to get a check up on my vehicle, found out about a bunch of issues with the car which they told me about and explained, were up front about pricing, and which of them needed to be done right away versus those that could be done over time. Excellent car shop, "I try to treat the customers money like I would treat my own, I don't want to waste money on something that isn't needed, and neither do you. That's why I tell you folks about everything up front, I'd rather have a long term customer who I know and who trusts me, than a large chunk of cash up front and no customers.

We had car trouble and they helped us right away and we're upfront about the costs and explained everything really well. Thank you guys.

Couldn't be more pleased with my service here. Took my car in twice, once for a minor repair (wheel bearing). They were very upfront about the costs and let me know that that I had some other repairs that doing some additional repairs within six months or so would save me money down the road, but weren't pushy about it. Just genuinely trying to look out for me. It's an old car, and I needed to take it back a couple of weeks later because of an engine misfire. They ran a compression test and, unfortunately, told me it would be an expensive repair. After talking it over with them, though, they told me that it probably wasn't worth it and I was better off putting the money towards a new car. They even offered to keep an eye out for cars that were being put up for sale once spring rolls around, and to give me a call if anything worth looking at came through their shop. They're great mechanics, very friendly, punctual, and honest. Can't ask for anything more than that.

Stopped here to fix a tire puncture. Great, fast and friendly service even though I got there a little after their closing time.