Notch Road Auto Repair, LLC 24hr Towing Services in
Jeffersonville (VT)

10/10 recommend!!!!! From scheduling the appointment, to the spotless waiting room, to the EXCELLENT care they took of my vehicle...I can't recommend this shop enough. They explained what they were doing and why, which is so appreciated. THEY ARE KIND. THEY ARE HONEST. THEY ARE FAIR. THEY ARE EVERYTHING YOU WANT IN AN AUTO REPAIR SHOP. I live in Stowe and had a beyond awful experience with the one shop in town where there's zero customer service, lack of transparency in pricing, filthy waiting area, angry receptionist, no estimates...just awful. Notch Road Auto Repair is THE BEST and well worth the drive from anywhere. I finally feel like my vehicle is in good hands again! Vermont can be tough on cars and it's critical to have a mechanic you can trust.

My truck broke down by Smuggler's Notch, they had came and towed us. Ever grateful. Hopefully they can replace the fuel pump. Update: EFI was short circuiting and ignition coil wasn't sparking got that fixed. I managed to drive it home. But the vehicle is still undrivable. Steep hills Truck dies, come to a stop sign, car dies, I asked to get fuel pump replaced but they said there was nothing wrong with it. I have to hammer the fuel pump to start truck or restart truck while I'm driving. I'm going to replace the fuel pump and see if that helps. Update:5/1/25 I replaced the fuel pump, I am able to idle and I don't lose power going uphills anymore for 5 days now. But last night. I couldn't get truck to start. I'm going to try to get the starter replaced and see if that helps. Once truck does finally start. I have no driving or power issues

Drove all the way from Colorado to Smuggler's Notch with my dogs and I had a pretty catastrophic wheel bearing failure. They got me towed in immediately and back on the road within a day. Took great care of me and my dogs during the wait and have a very nice and comfortable waiting area with snacks and beverages (and wifi). Truly life saving since I literally had no place to stay without my car. Prices were also very fair and extremely reasonable. These guys are amazing! ❤️❤️❤️

Incredibly helpful and kind. Leaving Smuggs, we got stuck in a snow ditch making a turn, and they had us pulled out and on the road in under 30 minutes from initial call. I can't thank them enough!

The nice man with the beard working 2/1/25 at around 4 P.M. saved my day. Flat tire, every repair shop closed, this guy picked up the phone in one ring, said he’d be there in 20 minutes, 10 minutes later he’s there. This man deserves the world, nicest guy ever.

Amazing experience. Car was overheating and leaking coolant. I was in the area w family for vacation and no other repair company would even look at the car for a week. Despite being booked out a couple weeks themselves they got me in and fixed with a new radiator over Christmas week. Price was reasonable and car drove great for 8 hour trip home the next day. Highly recommend.

I want to give a shout out to Ethan and Dan and the whole Notch Road Auto team. We were on a road trip through the area when our car suddenly broke down. Despite being booked solid they were able to squeeze us in and put in a new alternator in time for us to check out from our hotel. Reasonable prices and amazing service. They really went the extra mile! (no pun intended)

HIGHLY RECOMMEND THIS SHOP Extraordinary, great, service. I rarely rate anyone 5 stars. This shop was exceptional. Had a flat. On a very busy day for them, they plugged my tire and got me out a lot faster than I expected. A lot less expensive than I expected. Normally, when on vacation 500 miles from home, one would expect a local, small town shop to try and take advantage of your predicament. Not these guys. They were more than fair. Again I HIGHLY RECOMMEND THIS SHOP

We can't say enough good things about this auto mechanic shop! On a Friday night as they were closing, We showed up with a horrible noise coming from the rotors due to a rock. Despite being after hours, they went above and beyond to help us out. Their customer service is the best I've ever experienced. They swiftly removed the rock, and the car was back to normal in no time. If you're ever in Vermont and have car trouble, this is the place to go! Thank you so much for your outstanding service! This is what America is a about!

I can't recommend Notch Auto Repair enough! Derek, Dan, and Ethan rescued my guests' car from the snow a few times this year. They are swift, skilled, and friendly. Their exceptional teamwork and expertise make them highly recommended for anyone needing dependable auto support!

My fiancé and I went skiing at Smugglers Notch for the weekend and were in a pinch when we realized there was an issue with our brakes. We called Notch Road Auto right at 8am and were so happy they were open, since it was in the middle of a snow storm. We were able to take our truck there right away and get it looked at. Gerald was our repair man for this service and he was fantastic. He was very knowledgeable about the issue and was able to fix it within an hour. The price was extremely reasonable. The waiting area was comfortable with coffee, couches, a TV, popcorn machine and an area for children. We want to thank everyone at Notch Road Auto for incredible service!

Notch Road Auto Repair is an excellent shop. All mechanics are friendly and they do great work at a reasonable rate. I've read some negative reviews about them, but they are hard to believe. There is always two sides to every story, and I believe that Notch Road Auto repair is a great choice for anyone to get their vehicle repaired.

Great service. We tried 3 times with another company to get our tires balanced before a cross country trip. After Notch Auto fixed the balancing, I could tell the difference as soon as leaving their parking lot. I'm sitting here in Minnesota and feel confident every morning before we start driving that tires will not be an issue! Their service and dedication to satisfaction is greatly appreciated.

I have used Notch Road Auto Repair for any and all car maintenance issues I’ve had with my Toyota RAV4. I have always been impressed with the honesty and great work they provide. I wish all businesses took it upon themselves to treat their customers with the respect and professionalism shown at Notch Road Auto Repair.

Worst customer service, will never go back. Brought my car in for inspection on a Wednesday, failed due to exhaust issue ON ONE SIDE, needed front brake pads and rotors, and incorrect tire size. I called THREE days in a row to get the estimate for the work. Each time I was told someone would call me back by days end, never happened. Finally get an estimate and a follow up appointment. Meantime, buy new tires. Got a call the day of my appointment to say I could bring my car in early. I indicated I had new tires that I needed put on and was told they would make it work. Brought the car in at 11:30 AM and was told it would take 3.5 to 4 hours. Called at 4:30, told it would not pass inspection because now suddenly the other side of exhaust needed replacement. Also told the front brakes are "fine", no longer need to be replaced. Never put the new tires on. So, they had my car for over 4 hours and the only thing that was done was an exhaust flange... charged me 1.5 hours. I asked why the tires were not put on and was told he didn't have time?? 4 hours they had my car and no tires put on and no inspection. I will NEVER go back there again and I DO NOT recommend this place to anyone!

We managed to pick up a screw in our tire while at Smuggs on vacation. We needed to replace the tire before we could make the long drive home. Notch Road Auto was able to get a tire for us the next day, installed the spare tire in the meantime, and hosted us in their waiting room for about an hour while we waited for the tire to show up and be installed. They couldn't have been nicer and put up with us calling multiple times for updates. The pricing was very fair and we would use their services again if we run into issues while in the area.

Had a screw in my tire and plugged it myself which didnt end up sealing. Stopped by the shop this morning for a patch and was greeted by Derek. He was very professional and quick. I was very impressed with the shop and he even test drove my car and retorqued the lug nuts which gave me peace of mind. Highly recommend this shop.

Personally had a great experience. The owner Dan came to tow us out of a snowbank I slid into. My car wouldn’t start after so I figured it was big. Only ended up being our battery. Very friendly and accommodating considering I had two kids with me. Showed up quick and got us back on the road quick as well. Pricing was fair for a tow and battery replacement, Highly recommend if you need a tow.

Recently had both my Spouses car and my truck in for service. Our fairly new car was in for annual inspection and my truck for brake work. Our car did not need any attention but I can assure you that, with the safety of our vehicles in mind, Master Mechanic Certified owner/operator Dan Wyckoff and his team of highly trained professionals would have taken care of it. Our vehicles’ safety is very important to us, knowing that we can drive with confidence and keep other motor vehicle operators safe on the road as well. My truck needed brake work after 4 years with the factory installed brakes which is typical and expected. The pulsating and steering wheel pull while braking told me so. I can tell you now that depressing the brake pedal never felt so good; very smooth, true and with zero pull. I could have had the team install lower quality brake parts at a lower cost but we are not interested in returning just a year or two later for the same issue. Replacing all 4 brake rotors & pads for my Toyota Tundra was exceptionally reasonable using high quality parts. This is what we have come to expect from Dan and his team who we have relied on for more than a decade. This is a full service shop where all of our auto mechanical needs are met in addition to a wide range of additional vehicle services, including our after-hours needs 24/7, 365 days per year. If we need our vehicles moved or relocated, they have the equipment to do so. If we are involved in an accident or end up off road in a ditch, Dan and his team of highly trained professionals have the proper equipment and tactical experience necessary to extract our vehicles safely with minimal or no further damage. If we need our vehicles under coated with FLUID FILM brand undercoating, which I feel is crucial to our vehicles longevity due to Vermont’s salty Winter road conditions, Dan and his team perform this service as well. I had my Tundra undercarriage coated and 4 years later it looks well preserved and like new. Are you having your motor vehicle serviced at a dealership and concerned about your motor vehicles’ maintenance records? No worries there, Dan and his team have the computer software in place to do just that and we have access to those records 24/7. Notch Road Auto Repair in Jeffersonville, Vermont is hands down the best, friendliest, most experienced assembled team of automotive mechanical professionals in Lamoille County, VT and there is no job too big for their undertaking. Why have our motor vehicles compromised elsewhere.

Called around for an oil change, it was the only place that gave me a direct answer and was able to fit me in the following week. Appreciated the great customer service and booked the service. Came in they quickly put on masks (much appreciated) and was offered coffee/ tea they have a nice clean reception area to wait in. I’m new to the area and they gave me some radio station recommendations, it’s the best customer service I’ve gotten at a car shop as a woman, no “issues with my car”.

Rescued by Notch Road Auto Repair! Had a great experience here last week. Friendly customer service, even during this Coronavirus crisis. We had a troublesome leak in a tire and didn't want to drive 450 miles worrying. Turns out we had a major puncture near the sidewall and a patch wouldn't do. Even though they had a full shop, two hours later my van was ready for pick up with a good used tire to get us home. Thanks Notch Road Auto for Top Notch service!

I was shopping for a truck and called NR as the truck I was looking at had been serviced there. They had nothing to gain by taking the time to help me. Derek reviewed the service records with me. He also recalled the truck and gave me his insight. He was extremely helpful and the deal (elsewhere) is going through because of the insight he gave me. I do not have anything to service there. I am not a customer. Yet, they were very helpful. I truly appreciate the professionalism. If I needed repairs in the area, I would have confidence asking them to address my needs. Recommended for professionalism and the service they provide when regularly maintaining a vehicle. Thank you Derek!!!!

Excellent!! Thanksgiving 2019, vacation at Smugglers Notch. Son and his wife (to be,) car broke down outside of Randolph on their way up here at 11:30 at night. AAA recommended this garage to them. Perfect as it was 4 miles from the condo. Next day we went down to check on the car. The garage listened to what my son thought it was, what they have tried in the past, and took it from there. They called about an hour later with the issue, (a dealer part that would take into next week to fix). They offered a temporary solution, they stayed a extra hour after closing, and got the car running again. They did not gouge in price. We left feeling like we had finally meet an Honest garage. Wish they were closer to home!!! Good for Jeffersonville VT!! Thank you Notch Road Auto!!

You won't find a nicer shop around, the mechanics are TOP NOTCH, friendly, willing to explain things and give you a deal. I would drive across states to come here, they have towed a totaled truck for me, found illegal compression brake fittings for my boyfriend, and saved us many a headache, I even bring my dogs. LOVE LOVE LOVE this place!!!!

It took 3 hours to get snow tires put on. Got my state inspection there 3 weeks, and not only did they light fireworks INSIDE while working on my car, but afterwards the rear window did not work (no prior issues.) They refused to fix it, claiming the motor was broken. I had been happy with their service before, but after this, NO WAY.

I do know a lot about vehicles. I have worked on the my whole life. When I was on vacation with my family in Smuggs and my brakes started to grind very bad. I did know that they where close to being replace befor I left. I went to notch road auto on rt 108. And the man I believe his name was mike. They took it right in diagnosed the back brakes and repaired them for a very reasonable price. I thought of doing it myself but I didn't have my tools. I would rate this garage with a very high review. Thanks again notch auto.

We have been using this shop for years. Always friendly and more importantly they actually fix the car. Recently they helped fix an insurance repair that the body shop missed months ago and the dealership could not diagnose. They worked hard to find the problem and did not dismiss me when I persisted that there really was a noise. They coordinated with the insurance people from a claim that was filed many months before. Which I was very thankful for as I realize this was an additional step that they did not really have to do.