I would give ZERO stars if I could. Leblanc's auto recycling should be recycled themselves, get a new owner while they're at it. I suffered a car accident hitting a deer last Saturday, I had the misfortune continuing as I ended up having to deal with these fine "professional" folks. They added undue stress to mine and my fiancée's difficult situation. Initially we wanted to sell the car to Leblanc's due to the damage amount, and having no way to pay without proper full insurance. We then decided to get parts and fix it ourselves, we informed Tom Purdy (owner) of this promptly and efficiently every step of the way. Mr. Purdy decided to not communicate well back to us, causing us to have to call many times for simple things. The situation was unprofessional as I've ever seen, Tom told my Fiancée one thing about price, and then another, and then another. She was so confused that I had to call myself to assess the situation at hand. He told us $200 for towing services to pick it up, but then told me $600 and refused to release the vehicle to Citgo, so they could bring it to our home with our insurance. I explained this to Tom and was screamed at immediately. I was polite and remained so, until he made comments regarding the intelligence of my Fiancée and her lack of understanding. He was hostile, aggressive, pushy and downright unpleasant. He talked too fast to understand, I believe this to be intentional to confuse honest customers that need legitimate help. His conduct was short in every aspect of what a business owner should strive to be. I paid the $600 that we were never prepared to pay and now have been left short because of a man that simply doesn't care. Never again. Avoid this business and man, I surely will! In conclusion, find a reputable business for parts or salvaging, because you won't find it here at Leblanc's auto recycling in Bennington.
I scrapped a 2012 Chevy cruze with a blown headgasket but fresh turbo and cooling system he said he was gonna give me 300. I only received 200 because he charged me for a tow and told me that in person after we agreed on 300. It also took him over 2 weeks to pick up the car. I would recommend just ether selling or parting your car through Facebook marketplace way more profit and the same amount of bs etherway. I hope yall have a nice day peace
I own an auto body collision shop in South Glens Falls, New York, I had to make a trip over to Vermont to get a couple parts that were hard to find. Pricing was great and the two women at the counter were even better ;)
Tried to buy a part and apparently it wasn't worth their time to take it out fir $75. To bad as I rebuild cars and buy from salvage yards weekly and drive through Bennington every week, their loss as I won't be buying from them since they left me in a bind the first time I tried to buy from them.
Rescued my brother after a wheel came off near the Welcome Center and AAA rerouted the scheduled tow guys 3 times. Found him some Camry parts on hand, and were excellent about tracking down whatever else was needed for a more than fair price. Had to double check they'd actually charged us for the tow! On pickup the owner dashed out (in the rain) to check my brother's lugnuts one last time before he hit the road. Great service, great price, so lucky we found this place!
Moved to the area 4 yrs ago .Has been an absolute nightmare trying to have my vehicle repaired when,even an oil change. Recently my vehicle needed repaired after other mechanics worked on it and gave up leaving the vehicle disabled. I found leblanc,s on line and called, best phone call I made in 4 yrs, Tom and Ashley were outstanding, they told everything up front and when it could be towed and when it would be done,and it was done sooner, again thank you Tom,Ashley and the rest of the staff
Excellent service and good quality used parts at very reasonable prices. They met my needs very quickly and the rims look fabulous and most importantly they are OEM Honda rims. I will definitely return for parts in the future. Thank you
Excellent service. Every person on the phone was calm, competent and very friendly. Got my part quickly. Fair price. Accurate. Highly recommend this Vermont family business.
Friendly. Had the part I needed. Ended up having to go back because the hardware I had originally was missing they took the time to get the extra parts I needed at no extra cost. Great value, customer driven service
Took an hour to come pick up a truck!! They were only 20/25 minutes from us, said they were leaving the shop when we were on the phone with them (after the auto shop sending them said they were coming 1/2 hour before that) and still took a hour!!!! Not reliable with time at all.
Had my car towed there to have it looked at got a crazy price and the window got smashed they tried to refuse to fix it but did after argument and then stole my interstate battery replaced it with a cheap duro Last wal mart brand one mind blown wish I had video proof to show
