Wouldn’t give 1 star to if I could horrible customer service. This Appointment situation needs to be lifted. Cause they holding Customers vehicles to get storage fee from them, plus Drivers cannot get appointments anymore to pick up cars on time. Just literally now Manager said hers self that they book the spots so they’re Forklift guys able to do their jobs, when they can hire another one to do it. This need to stop with appointment thing. It’s not anymore COVid. As you can see it’s empty.

S S

02/13/2024 21:46:48

Check your storage fees!! Bought a unit and tried for days to get an appointment. Their excuse is that they only have 1 loader, but you will incur days of storage due to their incompetence. After my transporter picked up the car, they continued to charge storage day after day until I noticed it and complained. There is no general manager currently at this location, so the office manager helped out. The office manager is honestly pretty patient considering the mess that I’m sure she’s dealing with on a daily basis. She just defers all responsibility to their “corporate.” So, no change is likely to come with complaining at this level. They are absolute thieves, and completely unethical. Planning on filing a complaint with the MVED

Mark Bass

07/26/2024 05:41:38

Website says viewing hours are M-F 8-5. Not the case when you show up. Apparently now it is Only Monday and Friday, with limited hours. 9-11 I think on Monday and 9-4 on Friday. This doesn't make sense. Really need to be clear on the website with what your hours are so more people don't waste their time.

Dylan Robinson

06/19/2024 16:53:40

I'm a premium member of this outfit. The customer service is the worst I've ever had, even worse then the DMV! If you could even imagine We aren't even cattle, just numbers. When you but a car they make you sign a full release of liability for damage, and lemon cars. "Where is, as is" which is fine,. But When you get your car, it's alot more damaged then when you saw pictures, or looked at it They throw them around with forklifts, like they are all scrap metal. Even when it's a $45k Mercedes Benz, that runs perfect. They damage everything.

Brian “Bri-Bri” Knowlton

04/15/2022 12:03:49

I was there to pick up a car and wanted to look at another one before purchasing. I didn't come during their brief extremely inconvenient viewing times. This didn't matter to them even though I traveled over and hour to get there and they recently changed their "rules" on when you can view. I was the only customer in the office and the only one there getting a car loaded they had plenty of help to show me/ direct me to the vehicle. Make sure you follow their ridiculous viewing procedures if you want to look at a car. Loader driver is awesome always helpful and happy to load he's the only positive thing about this Copart.

Mitch Edwards

12/15/2023 04:27:11

Bought a unit with totally different engine and trans than what was described. Not even the same fuel type, I was told it was my problem. I’d stay away I buy over 100 units a year from them but stay away from this yard. The GM Luke isn’t amenable at all.

Terry Pye

01/29/2024 19:08:29

Ogden copart is so much easier to work with then copart magna there always on top everything supper fast and supper friendly never had to wait like I’ve had to wait at copart magna for more than 2 hours just to talk to some thank you copart Ogden

Chance Reed

02/16/2024 20:44:47

Both visits I have had to this copart location have been nothing but perfect. The staff was extremally nice, and one gentleman even offered to fully run through the entire buying process with me. We did just that, and I learned everything that I needed to know about buying a vehicle through copart. When I went and inspected a few cars, the guy who escorted me out was super helpful and provided all the details I needed and asked about. This location deserves 5 stars.

Hunter Anderson

05/27/2023 06:28:21

Stole my hitch and my decked system that was $1,500 after my truck was totaled. I know they are a tow yard and I should expect them to be the absolute worst humans in the world, but this really stung that they stole my belongings after someone else wrecked my truck.

Matthew Halverson

12/15/2023 23:19:29

Even though I submit a request to get my personal items at 4:40, the system even allowed it and booked it, but they actually close the lot at 4:30. You would think the website would tell you. Live 40 minutes away and it's ridiculous to have to deal with

Cole Rich

09/13/2023 22:54:36

I have had an awful experience so far. I bought a car marked “Runs and drives” and had it delivered to me. Upon initial inspection we found the car wouldn’t start because there was no compression in the engine. The car had previously thrown a timing belt and now is requiring a total engine replacement. There is no way it ran or drove at the yard. Tyler Gallagher has been zero help in getting this situation resolved. This is false advertising and totally ripping off customers. If this isn’t resolved this week I will be taking legal action.

Brandt Carmichael

12/07/2022 17:23:22

very bad service. I made a pickup appointment in the morning for 2.00pm. at 2.00 pm they deleted it and at the same minute I wanted to do another one but there were no more vacancies. I physically came at 4.00 pm and there was no one left to take cars, but he told me it was my fault that we couldn't do anything if there were no vacancies. how to make these places if the employees do nothing in the work schedule, the family members go through the office. and I have to go back. In this way Copart does not appreciate the partners' time at all.

Ion Don

09/21/2021 22:35:08

Oh my God, I just stop by ogden to pay for a car and people here in copart ogden are very knowledgeable and helpful. I am definitely will come and pay my cars at this location. what difference between copart ogden and copart magna in magna they are jusy a joke, they are rude and unhelpful they take everythingfor granted.

Freddie Rios

05/10/2023 17:09:09

I was able to go to the Ogden yard and preview the vehicle before I bid on it. The office staff were friendly and helpful, and within an hour of the acceptance of my bid I was able to take delivery of a vehicle. I am satisfied and expect to purchase from Copart Ogden again

Eric Warnick

05/13/2022 15:19:10

Worst ever place of business. I was told multiple times I would receive a phone call 30mins-1hour before a tow truck driver would show up. I never received a call on four out of five times they came for my vehicle. The final time they had a tow truck come out, the driver supposedly couldn't find my house for over an hour and a half. He finally got worried he had the cops called on him because a police cruiser was looping around my block a few times, he then decided to call me. After all this. I have to say absolutely the worst customer service and communication I've ever experienced from a "business". If you're ever in need of a tow, and some how you end up on the phone with these folks. Hang up and dail another place.

Brandon Coons

09/30/2020 00:47:23

MAKE AN APPOINTMENT! We drove from saratoga springs over an hour and a half away, only to be told they stop loading at 4:30. When we called the day before driving up, then said you can pickup anytime during business hours, and never mentioned anything about any appointments. Extremely frustrating to have to leave work early, drive all the way up only to be turned away. Make 100% sure you are good to go before you come in or they will turn you away and be no help

Colin Camblin

03/03/2021 23:56:40

Very fast service. The lady up front was quick to help and very helpful and getting me where I needed to go. Mel out back was great when helping me load a car. I was very impressed.

Johnny Jay

02/02/2020 18:33:02

Horrible experience William Luke Johnson very rude beware use other Copart locations

LaDonna Pye

01/29/2024 19:32:31

Great customer service, don't forget your hi-vis vest / apparel when you come out. You need to provide your own now. That makes sense (covid)

Grant Butler

08/24/2020 16:26:45

Update: pickup went relatively well. Frustrations: won't let a consumer drive a vehicle off the lot. They nickel and dime fees, they have double standards, they have some silly policies.

Neal Lutz

03/24/2022 19:08:50

Im not impress with this auction at all. Ladies at the counter they are not nice at all, manager is rude, a true reflection the type of business they run. I hope they get a training in customer service for the large lady upfront and management for the MR. Manager !

miguel rodriguez

04/20/2019 05:15:29

Good car auction must be a member to look at cars for free. Membership is free. Only takes 2 to 4 days to get approved. Auction price + plus coparts fee + gate fee and sales tax. To get a car.

Jennifer Foote

02/15/2020 18:04:35

William Hale the yards GM is so unqualified for the position, we bought a truck they had falsely advertised and misrepresented and said it came with a Utah Salvage certificate which mean it can be repaired, after fixing it found out that it's a non repairable title. Bill (william) called us back after 4 days with so much ignorance and disrespect, I do wonder if copart hires He's that have some type of collage degree or they just pick uneducated and unprofessional.

Sam B

12/06/2018 16:46:01

If it were only possible that all of Copart's branches were as good to work with as the Ogden branch, I wouldn't mind picking up cars at Copart.

Dean Bohl

12/03/2021 19:32:11

Really nice people. Very friendly and helpful. Had to get personal items from a damages and they were really helpful and accommodating.

Lynn Olpin

01/01/2020 00:28:29

easy scheduling and professional people working

Fernando Silva

03/06/2024 07:39:51

Way better service than before ogden has always ben great salt lake has fixed most issues thanks u

jr G.

02/07/2021 01:20:42

Fast, friendly, and great customer service. Use their online check-in for faster service.

Phil Proctor

09/03/2020 15:18:17

Very quick to pick up the vehicles, the staff is awsome, happy to purchase a minivan there.

Alfredo Estrella

02/27/2019 22:14:14

Quick in and out for picking ups. Great group people of people work up here. Inside and out.

Ashley Munoz

09/29/2022 16:06:34

Address:	3586 N 2000 W Bldg 1, Farr, UT 84404
Phone:	+1 801-731-0216
Services:	Auto auction
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 98 Reviews
ZIP Code:	84404
Open Hours:	8a.m. - 5p.m.
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8a.m. - 5p.m.
Monday		8a.m. - 5p.m.
Sunday		Closed
Tuesday		8a.m. - 5p.m.
Saturday		Closed
Thursday		8a.m. - 5p.m.
Wednesday		8a.m. - 5p.m.

Copart - Ogden JunkYard in Ogden (UT)

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Other Ogden Auto Salvage Yards

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