Joseph has helped me twice towing my car. He was prompt, efficient and eased my mind regarding getting the help I needed. I definitely send my thanks for his helpfulness, kindness and expertise!
Andy got my lowboy trailer loaded quickly and efficiently out of the Copart yard. Knowledgeable, youthful, hard working. Tough combo to come by! Highly recommend.
I had a good experience with this tow truck company. They were quick, courteous, and they charged what they said they would. I would recommend them if you are in the Davis county area and you need a tow truck.
Huge thanks to Andy, the tow truck driver who helped us out after hours when we were stuck. He was professional, calm, and genuinely helpful in a stressful situation. Showed up when he didn’t have to and made sure everything was handled safely. Highly recommend Andy if you ever need reliable help.
Very professional and in my situation they did have a mix up but they apologized and fixed it and got to me in a decent time frame and got me fixed up as quickly as they could. I do recommend them if you need assistance in snowville ut.
They always let me know what time they could be there, and the driver Andy, was always friendly and seemed to go out of his way to make everything right. He always had a smile and always said thank you. That’s a big deal to me.
Called for a roadside mechanic to assess a radiator to repair or replacement, clearly identifying the radiator was the issue. $240 for the call $240 for an hour one hour minimum. Two hours later guy shows up tells me they don't do radiators on the road side. $545. Called to ask why she didn't me the daft they don't work on radiators on the side of the road and she hung up on me. Mind you, I'm stranded on the side of the road in the middle of the night on the way home for Christmas. Still here as I write this review 36 hours later. The mechanic was kind but 1 star company overall.
Brandon Melendez has towed me several times and he was awesome each time. Got there fast, was super personable, and is very skilled, able to drop my cars in difficult spots. I really appreciate him!
I was stranded in the middle of the road and called for a tow asap during rush hour 7 am The young man who helped me was very kind and towed about 3 miles it took a little longer than I liked but gps issues . The price was pretty high but in general it was as plesant as possible . Nice kid !
Recently had a repair done by this place .. They sent out a mechanic that was seriously overweight and had little mobility.. He replaced an airbag on my trailer took him over two hours and I had to hand him tools because it was painful watching him get in and out from under my trailer. So $1460 later I got to my delivery slid my wheels and out pops the airbag.. He obviously forgot to put the large nut on the bottom of the bag. So another road service $800 later but the job done right. Took the guy 30 minutes ..Case and point.. Hwy Robbery the overpriced fix lasted 1 day and I gave them the chance to redeem themselves.. Called them twice. I’ve heard nothing out of them.. PS will never use this place again nor should anyone
Got a tow from Andy, he is very professional. He called me ahead of arrival and got me a quick ETA. He arrived roadside and got me hooked right away. Friendly & knowledgeable chat on the way to the TA mechanic drop off. A very positive experience.
I locked my keys in my truck. The tech came out and within five minutes we were able to get my truck unlocked. The only reason they didn't get 5 stars from me is because it took 4 days for the tech to send me my receipt. I called him every day to remind him, and it took threatening legal action for them to finally send me a receipt. And they also charged me $240.
Mike was an awesome asset in helping me to deliver 2 Gazebos to a customer in Farr West, thanks so much in help with my project.
So I am a return customer, with more problems to need help with, and these guys did everything they could to help make my delivery possible. I was already set up for failure before I even arrived. The crew did an amazing job of helping me out. Thanks guys.
Service was satisfactory. 10 pm at night they got our Rv off the road by changing two tires. It was less than two hours, but charged us for two hours. We had no choice but to pay them $843 dollars!!!! Truly where the phrase Highway Robbery comes from.
Technician arrived promptly and after a quick discussion of the issue went right to work. Unfortunately the repair couldn't be made it required the trailer being brought to a specialty shop. He was thorough in diagnostic of the abs system fault.
I want to thank Steve of AMS towing and repair the Saturday before last I accidentally put DEF in my diesel tank I was so upset and didn’t know who to call I found there number and called them. they came over in about 30 min. I had them take it to there shop. They were very kind, and the work was done quickly about a week. They did a great job. I would refer them to anyone who needs Diesel work to be done. Thank you Steve and all those working with him. It is so nice to fine a good honest mechanics shop.
I can’t say enough great things about this company. Charlie towed our big rig, with expertise, to the main company repair facility. Tino took great care of us. He personally diagnosed the issue, ordered the parts, and repaired our big rig in a matter of days. Everyone was super friendly and kind. Thanks, guys, for taking such great care of us.
They did an amazing job and took great pride in their work. They arrived when they said they would and were very fast and professional. They towed me 100 miles and even stopped and helped me deliver my load so it wasn't late. The tow driver even helped me fold tarps and unstrap my load. That's something even other flatbed drivers won't do these days. I couldn't ask for a better experience with being towed, made my day ALOT better, and, as you can see, it was not going great so if you need road side assistance they would be my first call and if I ever need help again I will be calling them.
Hit a pothole on I-15 popping both driver side tires. Called up AMS and they sent out a truck. Had good communication throughout and the process was easy. Morgan was a total pro and handled the stressful freeway roadside situation with his expertise. Thanks again!
I just had a really pleasant experience with Mr. Steve from AMS towing. I tell you, it’s 30 below, snowing on a mountain and he came out to get the job done. Not only did he do a good job. He also showed off some impressive driving skills getting down one of the tough Street in Utah. Like nothing I’ve ever seen. I even had trouble coming down in my 53 footer From time to time. He’s over 100 feet and still can do it with no problem. I will most definitely recommend Steve with AMS truck towing for your vehicle.
Well I messed up and sunk the front end of my truck and some mud in my own driveway at my house... Called these guys and 45 minutes later they were there and had me pulled out with it 20 minutes ... The tow truck operator was very polite and professional and knowing ew exactly what he was doing.. So if you ever have a dummy moment like myself, these guys are definitely top of the list on my go-to... Thanks, AMS towing..
AMS was called after waiting hours for another Tow Company that never showed up. Came by, diagnosed my truck issue and towed within the Hour. Austin and Bryce were awesome!
They replaced my transmission after it went out. They did a correct job of doing so. Problem is I had tools and subwoofers stolen by their employees. They admitted they would take car of it and nothing had happened. I was told I could not get reimbursed because I did not have proof of purchase receipts. This is very unacceptable and very unprofessional.
April 14th , 2021 – Interstate 15 north at Brigham City , UT
Passenger front tire begins to smoke and move erratically in the wheel well of our Rockwood Ultra Lite Travel Trailer. We are returning home to Washington from a trip to southern Utah. We pull over and see that the tire is tipped forward in the wheel well and know we have trouble on our hand. We search the internet and find AMS Towing.
We contact them and they dispatch Jesus to us. He arrives and jacks up the trailer and the wheel falls off. The bearings had burnt up so much that it stripped the spindle on the axel. Jesus calmly tells us that we can limp to his shop in Ogden (35 miles south of us) on three tires. He will ride behind us at 35 miles per hour to make sure we are safe and park our rig in a safe place for the night. It took us 1 hour and seven minutes and Jesus talked us through it the whole way. Made sure we were good with where our rig was parked. Then gave us advise as to where we could find and hotel.
The next morning, we are in the mad hunt for a replacement axel. Rockwood works with Dexter Axel and has Torsion Axels under our trailer which are made specifically for the trailer it turns out and can not be purchased anywhere. We are due home by 4/18 and it turns out the Axels are covered by a warranty and must be manufactured and sent to AMS who will repair our trailer with them once they arrive. They must also replace a tire. This means we must leave our trailer with AMS and wait for the axels to arrive. Dieter Thomas works with us as well as Colleen in the front office to give us the courage and peace we need to leave our Gertie (our Trailer) there.
The axels arrive later then we planned and AMS worked with us to keep her there, they received the Axels and installed them as well as the tire and then worked with our transport carrier to pick her up and bring her back to Snohomish, WA.
There was is much more going on then what I am relaying here, but the bottom line is this. AMS is and Stand-up service provider that worked with integrity and expert professionalism in our dealing with them. Our deepest thanks to Jesus, Tio and Colleen and all the front office staff at AMS, Ogden, UT. We praise our God Who’s Might hand kept us safe and lead us to work with AMS, Tracy and Tammy Gimbel, Everett, WA 2012
Needed a tow that could handle my truck and 5th wheel. Tino came and took excellent care of getting me to an RV Park and then my truck to the shop. Everyone at the RV Park including myself were impressed on how he managed to navigate in and around RV sites. I should also mention that he did it all without any damage to my vehicle or trailer. I couldn’t have been more pleased with the service. If you need a tow ask for Tino, he’s the best!!!
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