I really love this place. I've been to alot of recycling places and by far this is the most amazing place. The prices are fair, and the people that work here are so amazing. Thank you., Even when I got to the counter and seen how much I had gotten i wasnt happy with it mainly cuz i knew I could break it down farther and make more money and they let me get my stuff back so i could break it down farther , and she could have said no..m
I’ve been there several times, always same experience BAD, THE WORST THAT THERE IS, first time one guy said “we don’t take trash” I mean I get it was the box that came with the new washer but the guy threw the box at, he said “I thought you was gonna leave” i had my back door open, but according to him I was gonna leave. Second experience was today same deal “we don’t take trash” I reply I know don’t worry I know. But suddenly he started to yelling at me saying grab the box (the box for a microwave) and out the trash in the I said no I’m gonna put it on the back of my truck and shut the lid seemed to confused him and he started throwing stuff on the back of my truck even tho I told him I was gonna do it. I get they don’t take trash that’s not my complain is the costumer service two time had a bad experience I really think they need to hire more educated people. You don’t treat people that bring you business like this.
Very rude senoir staff! I went in the office after weighing, and she said I need to be patient and not wave.over employee for weighing, which I did not.
She goes.on further, " I can read your lips talking to the guy in the yard giving him a hard time".(100 ft away with MY BACK TURNED)
NOT the first rude encounter with this woman.
NEVER GOING BACK.
ENJOY YOUR LIFE AT THE YARD DEAR
I think it is one of the better spots around the salt lake valley for taking in your exta metals and earning some extra money. I enjoy theor ward program as well. However they could give more points towards cans
Funny experience, I cleaned up 490 lbs of scrap steel in my yard. I had never done this before, however I thought it would be worth my while to recycle it, Not! I’m getting older with limited mobility and thought they would help unload, no they don’t. I thought well this should be quite a few dollars for all this steel and work, NOT. they paid me $9. Moral of the story, just throw it in the garbage, it’s not worth your time and effort, LOL.
I just have one thing to say about redwood recycling they are ripping people off paying $2.85 a pound when everyone else in Utah are paying $3.60 a pound for number one copper I'm pretty sure that's not honest that's not fair that's not even competitive that's just straight-up ripping people off they must be making a killing talk about greed
Ripped me off to many times I'm done here I took 800 feet of solid stripped copper at 1/4 inch thick plus some 3/8 thickness it weighed my trunk down and filled a 4 foot by 3 foot bin over flowing and some how despite being bright and shiny it was only 160$ for a supposed 80 pounds my dad's an electrician his jaw hit the floor when he herd how much u guys ripped me off so I give it a year or two try u guys again I bring in clean aluminum over 200 pounds the guy helping me no joke seprated maybe 5 pounds worth saying it was dirty ...ok no problem he tossed in in the bin and told them half my stuff was dirty so rather than weigh the clean then the dirty they guessed half of it was dirty and just paid me less I'm done with u guys idk what ur problem is but I promise it's just u no issues elsewhere and I'd like to add I've used u people for 10 years but on both of my big halls u cost me
Best yard in UT, some places can be quite ominous, but not here! They’re super clean and organized and most importantly , friendly! Super helpful with sorting metals and honest pricing, great people , would definitely recommend
I collect cans at my school to take here at the end of the year. They make it so easy to do and it’s so fast. Their appreciation day makes it even better!
Quick and friendly with both the drop off of the aluminum cans and the transaction to Get paid. All staff interacted with were very friendly definitely will choose us as my main recycling center going forward
It's quick and easy. I usually only have small amounts compared to a lot of people I see there, but they're still polite and it gives me a little lunch money!
my reviews for the employee Robert because I've been taking metals to the recycling center for a long time and not knowing what things they don't take or what the difference is between the metals and each time Robert receives the metals I'm selling he helps me and explains the difference in how they're graded. and always I want to put a shout out to the cashiers
Been coming here for years with no issues until today we noticed when receiving our ticket that our copper pounds did not match up asked to have it weighed again and sure enough about 13 pounds of copper was not added when it was brought up to the lady at the front she was extremely rude and started getting very defensive very poor customer service considering we was just trying to bring it to her attention that either someone doesn't know simple math or we was getting ripped off intensionally and from there other reviews it seems to be an issue the first ticket we got from them stated we had 15 pounds of number 1 bare copper I brought it to there attention that I had weighed it beforehand and that didn't seem right asked for it to be re weighed they did but not happy I might add about doing it, and it came out to be 28 pounds so that is a big difference no need to be rude when an issue like this is brought to your attention do better
We have been going to Redwood Recycling for a few years and they have been amazing. All the employees are so nice and helpful. We will continue to use them for all our recycling.
Nothing to do they just take care of everything. They will sort everything out and explain what is what then you get a ticket to take to the register, I even had a coupon and got a little extra. Very nice people to deal with and oh yeah, don't forget to throw a bone to the person that helped you .
I came to Redwood Recycling as it was convenient to where I was in the valley…I should have drove the extra few miles to Wasatch Metals. Redwood has NO clear signs and employees just point to general areas for drop off. Their website says that “customers come first” which was not my experience. Lastly, Wasatch Metals pays more for scrap…almost double!
Lulu is wonderful at helping you out. The guys in the shop are amazing also. They don't hesitate to answer questions you have. Keep up the amazing customer service!
First off I had no clue how this company works. I was told an address to go recycle my goods. The lady working the counter helped and gave me directions. Next it was a young man/worker named (Robert) he was very professional and kind. Most of all very patient and answered every dumb question I had. I thank you for that Robert. Seems like people aren't as patient with us older folks any more, in this case it was opposite. If this company was smart they will keep this young man around for a long time. Thanks Robert for helping me and for me not regretting the experience. I will recommend to all family and friends. Just ask for Robert.
This is the cleanest and most organized recycling center I've ever been to. The workers are very good and polite. Robert helped me unload. He was very pleasant and professional. The office lady was a joy and gave my son a bag of goldfish crackers. Definitely recommend this recycling center to any and everyone.
