Your Sandy, Utah O'Reilly Auto Parts store #3820 is located at 1936 East 9400 South in the Little Cottonwood Shopping Center. We carry the parts, tools and accessories you need, as well as offering Store Services like free battery testing, alternator & starter testing, wiper blade & bulb installation, fluid & battery recycling, and Check Engine light testing. We are also one of many O'Reilly locations that resurface brake rotors and drums. Need a tool you don't have? Take advantage of our free Loaner Tool program (refundable deposit required). Need help? Stop by and talk to one of our Parts Professionals today. With over 6,000 O'Reilly Auto Parts stores across the U.S., there's always an O'Reilly Auto Parts near you.
Hours not specified
What clients say about O'Reilly Auto Parts in Sandy (UT)
Daniel was absolutely amazing and very informative. I wasn't sure how to check my oil as well as my power steering and he showed me all of it and what everything was in my hood. He was very friendly and I definitely recommend going to him if you ever need help finding anything!
Love this place for my auto accessories ! David help me pick out the right windshield wipers and installed them as well ! Great customer service !! Thanks
Audrey was wonderful! She was extremely professional and very friendly. She made sure I left with the right size blades by walking me right to them. Excellent customer service.
Amazing customer service!! I was in a financial bind getting a new battery and they were able to price match for me. I truly appreciate this kind of customer service in a financially tight economy. They have a new loyal customer in me and I recommend them to everyone! Thank you thank you
My car wouldn’t start right outside of O Reilly’s, so I went in to see if they could test my battery. Keven went above and beyond and helped me test, clean, and charge the battery, and ended up finding a starter problem and got my car started! I’m so appreciative of his kindness and willingness to help for free.
The manager Victor was amazing! He helped me replace my battery and went above and beyond. He answered any questions I had and broke stuff down to my understanding (I’m not the most knowledgeable about cars). Great customer services!
We purchased snow chains from this store, but they sold us the wrong size. This mistake wasted an hour of our time trying to install them, only for us to ultimately abandon our ski trip because they didn’t fit. Adding to the frustration, the staff incorrectly warned us that we couldn’t return the chains once the box was opened. However, this policy was false, as we were able to successfully return the chains at another branch of the same chain store. This experience was both disappointing and unnecessarily stressful.
Keven and his staff at the Sandy store #3820 were absolutely amazing. I had a coolant hose break and being a single female I had no idea what to do with an overheating car.. as a nurse out seeing hospice patients I needed to get on the road again… they did everything they could even grabbing a mechanic from next door to help get this fixed right up and putting me back on the road. Keven.. thank you to you and your staff for being so kind, gracious and willing to help this nurse get back on the road! You went above and beyond and should be recognized thank you from the bottom of my heart!
Great customer service. Helped me out to do a light analysis on my car to figure out what was going on. Friendly and problem solved to help me find the next steps to fix an issue with my car by pointing me in the right direction. Would recommend to shop and get help at this store.
I went in to get a new car battery. I was in and out in less than 10 minutes they even changed it out for me right in the parking lot. Unfortunately I can’t give 5 stars because the store manager was kind enough but sneaky. So this is a message to all women out there. Do your research. Know before you go.
I called in the day before to ask what battery options they had for my car. There were options from economy at $120 to super starter at $210. After some research at home and talking it over with my husband we decided the economy was fine since my car is always in a garage. When I arrived to the shop the next day and was looking at the batteries, I didn’t see the economy battery on the floor. The store manager offered to help and we went to his computer. I told him the make and model of my car and he said they only had a super starter battery for $180 or $210. I asked him if they had an economy battery for my car and he said not for my make and model. Then I told him I had called yesterday and they said there was one available for my car. He then changed his tune and said there was an economy battery for my car all of the sudden. He quickly went to get it and changed it out on the spot. From this experience I learned that you have to know what you need before you go to the store to avoid being taken advantage. Do your homework ladies so these boys don’t work you! Thanks O’Reilly.
Dan is my hero! cars are not my thing especially when they aren’t working…popped in and he ran that diagnostic check thing and yup, it’s a battery thing like i suspected! he went above and beyond and installed the new one for me as he could see the fear in my eyes at the thought of trying to do it myself. thank you for helping me and getting me back on the road jumper cable free! when my next car thing happens i’ll be at O’Reilly’s in Sandy for help and parts!
Great service here! Joshua was super kind and patient with our lack of knowledge towards all things car related. Definitely will come here again if I ever need something for my car.
I gave one star because you can’t give zero. We bought $1200 worth of parts they gave us the wrong part. We were in downtown Salt Lake City replacing the parts. There is a store 1.2 miles from our location and they would not let us exchange the auto part at that store and instead made us drive 12 miles to Sandy so that we could exchange the part of the store we bought it. They suck! This was a huge waste of our time. It was their mistake and they did nothing professional to fix. Next time I will go to Auto Zone or Napa.
Stopped by in the morning because my car randomly needed a jump start so I wanted to get my battery tested and a new battery if needed. Joshua went above and beyond in helping me out. He tested the battery, found out that the battery I currently have through Oreilly's was still under warranty, and he was able to help me install my replacement. Super rad customer service!
I have dealt with the Manager, Jackson, twice now.
I bought light replacements for my car both times …….. he went above and beyond by installing them each time for me.
I don’t know anything about replacing lights on my car……. that is customer service I truly appreciate and is VERY hard to find in today’s workplace!
I highly recommend going here for honest advice and help !
Everyone in this store is extremely helpful! They walked me through a couple big projects. I really appreciate the help and this is my go-to store! Cheers
Above and Beyond
I'm from out of town and had car issues upon arrival. Jackson - Store Manager- went above and beyond multiple times to assist me with complete kindness. He is a wealth of knowledge and truly knows his stuff. Fabulous customer service and knowledge at this location.
Brought battery in to get a charge. Never received a call back, came back in 3 days later and no one knew where it was, then 15 min later someone remembered they called and left a voicemail (which they didn’t) that it was a bad battery (which I know it wasn’t). When pressed, they said the call went straight to voicemail. SOL on the battery.
I had brought the 1 year old battery in 2 months earlier to check and see if it was bad, they confirmed that it wasn’t. Accessory was left on previous night. That’s how I know it wasn’t bad.
Previous experience here has been great, but this experience was awful. Beware trusting
I love this place! The manager, Makai, is so helpful and knowledgeable. I am a widow and the past two times I have needed a part for my Honda CRV, they have come out to install the part for me--an air filter and a headlight bulb. So appreciate their excellent and kind service!
These guys are the friendliest dudes I've ever come across at any store. When I go in to replace my wipers, they help me find the right ones and have helped me install (teaching me how to do it). They genuinely brighten my day. Such awesome guys.
The people here always go above and beyond to help fix and automobile problems I have had. From windshield
Wipers to alternators to what ever my needs may be. It seems they really care about their customers. They have even sent me online to get parts for much less if it was something I was feeling nervous about purchasing.
It’s good to go somewhere where the employees really seem to have your needs in mind rather than their commission or bottom line. I have sent many people there and they’ve all had the similar experiences. Too bad more places can’t be more like this
Keven from O'Reilly store 3820 helped me get a new battery today. Additionally, he came out and installed the battery for me. He was very knowledgeable about the different battery types and also told me a few stories as he worked. Very personable and friendly!
His store was very helpful and got me set on my way.
Thanks for the great service, Keven!
Always a great experience and surely leave the establishment with more knowledge then when I entered. Jeff was a phenomenal help today guiding me towards the proper oil, filters, air intake, and even went as far as searching ads to get me the best deal. I would recommend this location to anyone. The other 2 employees were great as well! 10/10. Give Jeff a raise!
Excellent customer service. Robert was very helpful and kind. Keep in mindim a girl and not exactally sure what im getting. He reassured me in my purchase. Plus i bought a rhinestone steering wheel cover.
Felt very comfortable with the entire visit.....
Thanks gentleman
Website
