Fast courteous, super friendly, knowledgeable and vet friendly! Racheal and team are awesome and quick to help with a smile. Unlike other part stores where u wait for ever and lucky if you get help at all. This store will be my default from now on when i need auto parts.
Rachel was fantastic, she actually knows what she’s talking about, which is more than I can say for the folks at the AutoZone down the street. Don’t waste your time there unless you enjoy confusion and blank stares. Do yourself a favor and go see Rachel, you’ll leave informed, helped, and maybe even smiling.
Great help from the manager, Rachel! I highly recommend Advance Auto Parts on Sunrise Road in Round Rock to anyone seeking automotive assistance. Rachel took the time to explain the differences in headlights to me in a way that I understand. Thank you, Rachel!
Hector and Ted at Advance Auto went above and beyond helping me find the right battery for my make and model. They both took the time to explain the options, gave great recommendations, and made sure I felt confident in my choice. The installation was quick, smooth, and professional. Excellent customer service from start to finish! I really appreciate their knowledge and friendliness. Highly recommend this location thanks to Hector and Ted!
Excellent shop and staff. Rachel recommended a great battery and helped with the install. My car was being stubborn but she handled all the nonsense with a great attitude and skill.
Excellent service.
Rachel provided extraordinary customer service. She took time to explain exactly what I needed to purchase. I really appreciated her friendly disposition. Advance Auto parts is now my "go-to" for car parts.
I had a quick and easy battery changed today, Rachel assisted me and was very friendly and polite. Quick service, would recommend this location! Thank you!!
Rachel the GM and Nick the CSR did an amazing job!! Highly recommend this store. These two delivered world class service. I highly recommend them and Advance Auto as they are always great partners for my small Business of USA Insulation of Austin. I appreciate you two and the quality service I was provided. They were patient, professional, and upgraded me on a few items that definitely will help the performance of my vehicle! I appreciate you! Thank you very much!!
I had an amazing experience at Advance Auto Parts! The staff went above and beyond to help me find exactly what I needed and even offered extra guidance to make sure my car issue was handled correctly. Their knowledge, patience, and customer service truly stood out—definitely a five-star experience!
When I got there, one person was delivering some parts so poor Rachel had a long line, but she was handling it very well, efficiently and with a smile.
Advance Auto Parts has always been my go-to store. The staff is knowledgeable, friendly, and genuinely willing to go the extra mile to help. Whether it’s tracking down the right part or offering tips to make the job easier, they treat customers like neighbors instead of just transactions. Their selection is great, prices are fair, and I always leave feeling confident I got the right part for my vehicle. Five stars all the way!
Was happy to find a new advanced auto parts in our neighborhood. Needed a battery replacement for our Honda HR-V. Popped in, got the battery, installed at the store, out in 20 minutes. Made my day.
We are about 1-2min from this store and we use it as our primary parts store since it’s the closest to us. As professionals we always appreciate the help we get when it comes to finding a random part like a hose or clamp.
The GM Rachel was very polite and courteous. You could feel the dedication she has for her store. She wants to be there and help customers. Loved the customer service.
Omg! I can’t even put in words how thank full I am with this store and the team working here, Rachel Mike and David where above and beyond to help me today.
Definitely I’m doing this store my main store for like ever! Thank you again so much!!!
What can I say Jess is the best!! She is always prompt to get our orders out, she calls to update us on every order when she has to pick up at another location.
Can't forget Rachel she is the same way pleasant and always smiling. That team is awesome and we appreciate them very much
I went in to get some A/C refrigerant. Within 5 minutes Rachel got me what I needed, saved me half the price of what I would have purchased, and did it all with a friendly smile. Thanks Rachel.
Rachel went above and beyond to help me with my needs when I stopped in the other day. She stood out in the sun and tried to help me figure out how to get some stripped bolts off my car to change my plates. She was friendly and professional. The store was clean, and I was greeted the second I walked in! I will be returning for any future needs
Rachel was very helpful the second I walked into the door she helped me find a solution and provided multiple options. I don’t normally shop at Advance auto parts as they aren’t typically near me but I may change who I pick from now on.
Nick is a god send! I came in needing a part to my heater core hose replaced. I came in right at closing and I bought the bracket needed. I had a hell of a time trying to get it off. He stayed and helped get it off and on when he didn’t have to! I would still be there trying to replace it! Thank you Nick!!
So excited to see this location open. Was growing tired of the competitor down the road. This location is clean with a great staff. Customer service was spot on. Prices may be a little higher but not much. This will now be our auto parts store.
is what you need to know before coming here
so I had to scare earlier at was near this location someone who's been shopping at advance Auto for years and got my battery through them I immediately pulled up to this location
so this location's only been around less than a year and the staff here very friendly Rachel went above and beyond to make me feel like family pull up my car codes and found none look over my battery make sure the battery was tested
battery passed but then she found where there were things missing to mount the cables properly on my battery which are never of noticed and noticed erosion of one of the cables eating into the battery that she was able to go pull some special spray to remove and clean off as well as give me a little while deals and I didn't even cause me maybe five six bucks
that probably saved me all kinds of car problems in the near future as every time I would hit a bump that might cause the cable to come loose cause the battery to become discharged and the whole car to lose driving power
she saved me a trip to mechanic so far the car is driving magnificently again that cannot say enough good things about advance Auto and especially this location
also they do have a restroom in the back If you ask a nicely go back and use it and they do have a right variety of drinks snacks tools oils and a bright variety of car parts at this location possibly more so than the other advanced auto location to the area cuz they're brand new
while I was there to even took care of two other gentlemen who needed unique car parts for their older vehicles that suffice to this location had in stock which was very impressive as well plenty of parking and easy to get in and out of
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