Freddy's Auto Parts, LLC in
Granger (TX)

Does not sell to individuals, only to product dealers. Weak voice on phone calls and evasive when trying to inquire about deliveries and quality rating. Very disappointed with personnel of company phone

Great staff, very knowledgeable fair pricing

Guys i was on the side of the hwy on ranger hill the come saved me . And the wrecker guys and gingers both of them! Everyone there are awesome people. They helped me so much!

I don’t usually write reviews, and I’m generally a pretty cynical person but what Jason and the team at Freddy's Garage did for me deserves to be recognized. On January 5, 2025, I was involved in a serious accident in Ranger, Texas. My car rolled completely over into a ditch. I was shaken, in shock, and honestly didn’t know what I was going to do next. By pure luck, Freddy’s Garage was located directly across from the accident. Jason immediately stepped in. He was calm, reassuring, and took charge when I couldn’t think straight. I was stranded, couldn’t initially reach anyone on my phone, and had a truck full of supplies with nowhere to go. Jason loaded all of my belongings, brought them into the garage, and told his staff to give me whatever I needed. Every single person there was friendly, accommodating, and genuinely made me feel welcome during one of the most stressful moments of my life. They even called about getting me a rental car—though I ended up not needing one because Jason went far beyond anything I could have expected. After finishing work, he personally drove me home to Grand Prairie, Texas—over 100 miles away—in his own vehicle. He refused any money. No expectations. Just help. For one day, these people completely changed my view of humanity. This wasn’t just good service—it was real kindness when it mattered most. If you ever need honest, compassionate, stand-up people, Freddy’s Garage is it. Jason and his staff didn’t just help me with a problem they helped me when I was at my lowest. I’ll never forget that.

The mechanics worked diligently until they fixed the issue with the trailer

Y'all this company is a MUST call for help. It's a long & funny now story, but wasn't then. They drove 12 miles in an emergency & was so kind. We didn't even know they offered locked-out service 🙌🏻...good people!

Broke down on day before Thanksgiving with leaking brake line. Not only did they fix the brake line, but was kind enough to bring my wife and I turkey dinner at the RV at Loves....these people are the real deal and salt of the earth. Thank you!!! You guys all rock at Freddy's!

I had a problem with my towbar stopped in there out of the blue and they fixed it. They stopped what they were doing to help me out because I’m traveling. Greg was awesome. He fixed it right up. Great people great person thank you very much. I so appreciate all of you.!

We had a commercial vehicle down out of town late on a Friday night and then guys not only showed up faster than anticipated, but worked quick, worked with us, and got our guys on the road fast.

When I think of good, old fashioned customer service and Texas hospitality, Freddy's is the first thing that comes to mind. I felt like my truck got fixed by a bunch of family members and not employees of a business. My team of drivers broke down in Cisco, TX and their 2021 Freightliner Cascadia would not shift out of neutral. I gave Freddy's a call and they sent their mechanic out there. They discovered that the electronically controlled clutch was failing an actuation test and that the unit needed to be towed to their shop for an in depth diagnosis. They towed the unit and its double trailers to the yard and disconnected the truck from the trailers to make re-hooking easier when we returned for the load. My drivers were sitting around while I was looking for a taxi to call to get them from Cisco to the DFW airport, and despite it being a saturday and a lot of their staff being off, one of their wonderful employees actually volunteered and took my team to the airport. This gesture alone was enough to make me write this 5 star review but it doesn't end there. As far as the actual repair of the truck went, they were extremely honest. They removed the transmission and found that the bearing on the clutch release cylinder had seized up and broken apart, causing the no shift issue. Their labor rate is great and they were not interested in upselling me more stuff that I did not need. They used OEM Freightliner parts and got my rig fixed correctly. They held on to the old part and when I flew into Dallas and drove to Ranger to pay and pick up the truck, they showed me the old part and exactly how it had failed and indeed the bearing was completely broken apart. The truck drove flawlessly the 950 miles from Ranger to Phoenix, Arizona. World class service. Thank you very much Freddy's!

Broke down in a 26ft box truck and was told it would be at least an hour to get picked up. Jamie was there in 40 minutes and got us to Ft. Worth safely. He even went out of his way to leave our broke down truck in an easily accessible spot at Penske so we could move our cargo over to a rental. Could not recommend these guys enough.

Me and my husband had a minor accident yesterday, while called our insurance company and other wrecker services. All told me at 4 hours before someone could help us, my brother in law called Freddy's and they sent someone in 30 minutes. I am forever grateful, and cannot compliment them enough. Jamie was most helpful. He was very kind and understanding, if I ever need anything in the future, I know who to call. Thank you so much!

I had an unusual request to tow my non running '72 VW bus from Mineral Wells to Ft Worth. AAA suggested Freddy's. Ginger B took my call and was very nice, listened to my details and understood my issues. Driver, Calab came out exactly on time, arriving in very modern equipment. Quickly and professionally handled "my baby" and delivered her safely to the 50 mile destination. I am 100% delighted with their service.

Unbelievable!! I had the best experience ever with this big Rig repair shop. I can't believe the honesty, kindness and love that these wonderful people displayed. In a falling society, these incredible people showed me what customer service, really is. From Albert, the mechanics and the office staff, everyone was on point. The price to service my truck was absolutely satisfactory. If you are contemplating truck service, this is definitely the place to go in this area. God BLESS these individuals forever 🙏 ❤️

Did a few repairs, kept it in the shop for almost a week, when I got back in town, my trusted mechanic took a look at it because it still had some details that had to be worked on and realized they never replaced the thermostat although they charged me for parts and labor. Left me second guessing their labor. Paid almost $7,000 for something so simple to go unnoticed.

I have gone to Freddy’s for many years to get the SAME vehicles inspected. Never had any problems (with that ) until now , they won’t pass the vehicle because of the factory installed window tinting. The car is almost 20 years old & has passed every other year . Any time I need any work done on my vehicles they never are able to help, so being supportive of local businesses, all the business I could ever give them was the yearly inspection’s. I will not - ever again !!!! I’d say to drive another 10 minutes further & take your car to eastland . Freddy’s is a waste of time .

My husband and I blew a steer, it threw us off the road into the center cable. It ripped our truck apart and tangled in the cable. Freddie's towing showed up at the scene and from there forward took excellent care of us and our truck. If there is a fortunate place to have an accident we picked it. Everyone we came in contact with from that business was the most kind professional people you can come in contact with. They gave us a ride from the scene to a hotel. Something must have been going on because we had to go to 4 different hotels until we finally got a room. The person from this company stayed with us and drove us around until he knew we were ok. The next morning this tow company came back to the motel and picked us up and took us to their garage. From there we was trying to figure out how we was going to get back to the company we drive for in Illinois. The lady in the office was doing everything in her power to help us figure out what to do. She searched rental car to uhauls for us.Our company decided it would be easier to just fly us back to pick up another truck then send us back to Ranger Texas to get our trailer. Unfortunately our flight wasn't going to be until the next morning out if Dallas. These people actually dropped what they were doing and gave us a ride back to the motel. The People that this company went above and beyond to help us and to make sure we were ok. Thank you all at Freddie's! You are some wonderful people!

AAA dispatched these guys when I called in about a flat tire. I waited an hour and a half (about 15 minutes past the ETA) and called to get an update. These guys never sent anyone out at all! AAA then dispatched “another company” that also didn’t show by the ETA. Turns out “another company was Freddy’s garage again! I hope these guys choke on their lunch! 🤬 DSC environmental services showed up in like 20 minutes and were super nice and helpful. Save yourself the headache and call them.

Tried to charge me 655$ to change an alternator (one of the easiest mechanical fixes on a car) Nicest receptionist in the world, however the mechanics had printed a copy of my diagnostic at 3pm and waited until i asked what was happening with my car at 4:45pm (15mins before closing) to give me the paper. I believe this was to pressure me into making a rash decision to go with their extremely over priced mechanics and when I said no thank you they got sassy with me and said they have enough work anyways. Well if they have so much work why would they charge a young lady 655$ to change an alternator. I think they thought I was just some dumb girl that didn't know anything about cars, well shame on them. I recommend Taylor automotive down the road!

My truck was in the shop for 2 weeks. Didn’t get fixed!! STILL GOT A BILL OF 4000. Nice people, the owner is a bit sassy. My fuel injectors went out. They said it was ecm but wasn’t! They didn’t want to check my injectors for some reason. They took my truck apart and lost my battery cover. Spilled oil all over the engine. Ripped apart my electric harness and engine harness but didn’t check the injectors like why?! I don’t think they know what’s what. Took it to freightliner dealer and was fixed in 2 days.

I broke down in Gordon, TX, and AAA used Freddy's to tow us. They were seriously the kindest people ever. They cared about our safety and our car. THey also have a shop and were able to repair my Jeep in less than 24 hours, AND they drove it to Eastland, dropped it at the car rental place, just to make it easier on me. Truly honest and kind people.

Had a wreck a few miles away from this shop. It got stuck on some wires off the road, they were able to help us get it unstuck and tow out vehicle into their shop while it was pouring rain. It was at the shop a little more than I expected but not too long, it was done at a convenient time for me. Jamie was the tow truck driver, really nice and helpful guy. I can’t remember anyone else’s name but the customer service in general was really good.

They are very kind and helpful. My truck has major problems as I was traveling. They allowed me to get it to them. They brought it straight in and diagnosed my truck before I had someone pick me up. I have also had my car down. Financially at the moment I have been unable to make the repairs all at one time. They have allowed me to leave me truck there. They extended a hand of courtesy for no other reason other than they are in a position to where they can. They haven't asked me for anything... I am thankful to Almighty God that He graced me with the privilege of meeting them.

Broke down on I-20 while towing a fifth wheel. Jamie came out and took care of us very quickly. He obviously cared about doing everything the right way and didn’t try to cut any corners. He was very friendly and worked quickly and efficiently. I would absolutely be thrilled to be towed by Jamie again if we broke down!

My 24 year old daughter got a flat tire on the highway in the middle of nowhere between Abilene and Ft. Worth. I googled roadside services and found Freddy's near the place she was stranded. When I called, Misty answered and was extremely concerned and helpful and dispatched help immediately. In the meantime my daughter called me to tell me a good samaritan had stopped to help. Even though I canceled with Freddy's the original driver that was dispatched went on and checked on her to make sure she was ok. They even helped us contact someone to provide a lug nut key which my daughter did not have but needed in order to remove the damaged tire. No payment requested or required. Their true concern for my daughter's safety was such a blessing. Above and beyond good service. Thank you!!!

While traveling on the I-20 today with our 37 ft 5th wheel RV in tow, we heard a loud bang come from our engine area, & tons of black smoke began billowing out the back. We made it to the Eastland County Rest Area where Kayla (employee) was very helpful...she hands-down recommended Freddy’s Wreckers, stating that they were close by, honest, helpful & reasonable. We phoned our Auto Ins. Co & explained what had happened, we requested Freddy’s...they said that Freddy’s wouldn’t be covered. We also called the nearest Car Dealership that could hopefully help us, they actually recommended calling Freddy’s, stating that the problem might be as simple as a blown hose, & that Freddys would probably be able to help us with that more quickly than the dealership! We ended up calling Freddy’s & they were amazing. Jason showed up in NO time, he was friendly & knowledgeable. In the few minutes that it had taken to tow us to Freddy’s, their office personnel had gained approval for our insurance to pay for the towing charge. Freddy’s welcomed us to stay in our RV in their parking lot! Every employee and the owners were amazingly kind & accommodating. My husband even got a tour of the facilities! The hospitality was unheard of. We HIGHLY RECOMMEND Freddy’s Garage & Wrecker Service! Nancy & Paul

My daughter had a "low oil" indicator light while driving home from Dallas to Lubbock for Father's Day (2017). Ranger was the nearest town, so I called Freddy's and explained the situation, and they worked her in and topped her engine off with oil, and had her on her way within 30 minutes!! Wonderful service, and very nice people, who were concerned about my daughter and making sure she made it home safely. Very comforting for an anxious mom!! I highly recommend Freddy's!!!