Been trading with this Interstate shop for over 10 years and they have never steered me wrong! They don't try to sell me something I don't need and take great care to make you get what you need. It's the only place in town I buy batteries for cars, boats, and other needs.
They were great with their knowledge on what I needed in order for my grandkid’s motorized cars to work again! So happy I stopped by for them to help me! I wish I had done sooner! Very friendly and knowledgeable staff.
I'm not a person that write reviews but this time is a must. I called INTERSTATE to check on batteries for key fobs and spoke to a great young man by the name of Adam. My daughter is a student there in Wichita at the college. When I received the phone call from my daughter starting that she couldn't access her car I KIND OF PANIKED bc I'm hours away and I'm one of those father's that run when his kids need him. I called INTERSTATE and ADAM one of the employees at this shop was more than happy to assist me with this issue. THIS BATTERY COMPANY SHOULD BE VERY GRATEFUL FOR A GENUINE GUY LIKE ADAM. TO WHOM THIS MAY CONCERN ADAM NEEDS A KUDDOS FROM INTERSTATE BC THIS YOUNG MAN WAS A LIFE SAVER FOR ME AND MY DAUGHTER AND CAN DO THE SAME FOR YOU WITH NO PROBLEM. I WILL ALWAYS SUPPORT THIS COMPANY AND WILL FOR SURE LET EVERYONE KNOW MY EXPERIENCE WITH ADAM AND WHEN U ARE IN NEED OF BATTERIES OF ANY KIND PLEASE DONT HESITATE TO REACH OUT TO INTERSTATE. ADAM WILL GET YOU RIGHT I STAMP THAT. TO ADAMS SUPERVISOR PLEASE GIVE THIS MAN KUDDOS BC HE WILL EASILY BE A VERY GOOD MANAGER ONCE DAY. HIS CUSTOMER SERVICE AND WILLINGNESS TO HELP PPL WILL ALWAYS WIN. THANKS AGAIN ADAM AND ANY BATTERY NEEDS IN WITCHITA THE WORLD NEEDS TO KNOW (INTERSTATE BATTERY IS YOUR HOME)...
I just spent an hour and a half in this store. I initially went in looking for a battery for a toy and he hooked us up and installed it just to find out that wasn't the problem. He spent the rest of the time looking at the wiring and testing other possibilities to get it working for my grandboy. Thanks to him I didn't waste any money buying a non returnable battery online that wasn't the issue in the first place. Went above and beyond- because he could have told me it wasn't the battery and left it at that. 10/10 customer service. Will be using them again in the future!
If you have a battery issue with your car, RV, boat, or motorcycle and are within 50 miles of this location [ Interstate All Battery Center, 1001 Scott Ave, Wichita Falls, Tx 76301], head in that direction now. Josh is not only knowledgeable and friendly, but wants to help you solve your problem. He solved mine.
Josh is great. Purchased last several batteries here. Store closed at 6:00. Called him at 5:40 PM told him battery dead and was hoping to get a jump. He volunteered to stay late and would wait for us. We arrived at 6:15 PM and Josh was there waiting. He quickly and professionally diagnosed and replaced battery. Can't say enough good things.
Outstanding service! About 8:30 am I found my battery dead in my 2015 Honda. By 10:30 am, Interstate had completed the battery change in my garage. Josh is great. I highly recommend!
Went in and purchased a battery for my old truck. Josh installed it, also replaced the terminal and bolts that were broken and corroded without charge. I think that is top notch customer service. I will be bringing my other vehicles here.
Awesome customer service today by Josh!! I said I needed a battery and Josh put it in for me. We quickly discovered the battery was not the problem so Josh graciously changed the battery out again and kindly issued a refund. Not once did he seem put out by the chain of events. Josh demonstrated great customer service today and has established a new loyal customer. Thank you Josh at Interstate Batteries in Wichita Falls TX!!
I came into the store looking for a interstate battery for my car and little did I know this place carries a battery for anything and I mean anything that is powered by a battery. They sold me a green top interstate battery for my Ford Expedition with a 5-year prorated warranty which is almost impossible to find at any other car part store. Don't even think you're going to go into Walmart and find a pro-rated battery. I had a Programmable handheld scanner with a nicad rechargeable battery pack and they were able to find me a battery for it as well. Hell even batteries that go in your Car alarm key ring zapper They can get those two. Even a Samsung Note cell phone or even iPhones as well as any other phones that have non-removable battery packs they can also get. The guy that runs the store is a super good guy And he remembers you by your face not by your number. I highly recommend this door for anyone that needs a battery for, anything. And I mean anything. Unless it is nuclear-powered in that case you might have to go a different route. Haha !
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