Grubbs GMC of Wichita Falls in
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Address:315 Central E Fwy Bldg D, Wichita Falls, TX, United States
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Rating:
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Phone:
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Methods of Payment:
- Debit Cards
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Services:GMC dealer
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Website:
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Zip Code:76301
Working Time and Location
What clients say about Grubbs GMC of Wichita Falls in Wichita Falls (TX)
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The complimentary car wash after the oil change was impressive! Usually I’ve had people make it look worse than when brought it in . GMC. At Grubbs did outstanding!! Husband was impressed also. Since first time he took his truck there. He says he will cont to go there for his oil changes. Plus same day we bought a new Yukon at4.ultimate n I wil definitely be using g there service dept .
Oct 25, 2025 -
Anyone interested in a car Grubbs is the way to go. Awesome sales men ! Thank you Rodger!
Oct 24, 2025 -
People were very nice and they worked me into the schedule and got me back on the road.
Oct 24, 2025 -
I dropped off my vehicle with David at Grubbs, and he made sure that all the work was taken care of for me. I had five different things that I needed done, and everything was done well. Thank you again David and everyone else that worked on my vehicle.
Oct 14, 2025 -
Talked with salesman before we got to the dealership and he had the truck ready to drive. Everything went smoothly and everyone went out of their way to help us.
Sep 19, 2025 -
We purchased a 2025 GMC Yukon, shortly after our purchase, we experienced some mechanical problems. The Service Department went above and beyond to hopefully fix all my problems. I recommend them!
Sep 18, 2025 -
Great Staff! Straight forward buying process. Minimal negotiations .... and no games/gimmicks Your staff listened to my needs, provided the truck I was looking for...... gave me the best deal they could ..... i apparently found in acceptable, because I left with a new 2025 GMC. I was very happy with the buying process .... with minimal haggling over the price/trade-in.
Sep 18, 2025 -
Took my GMC P/U in for service work. They did a great job. Got me in and out fast
Sep 09, 2025 -
Due to fact that visits to other dealerships had been unsuccessful we were delighted to finally get a salesman that worked to find perfect vehicle for us.
Sep 05, 2025 -
Really loved the experience, I had with Grubbs GMC of WF. They helped me with all my needs, gave me the best customer service. All went well with my vehicle. Glad I was able to experience there service.
Aug 31, 2025 -
Service was great. The only issue was the length of time it took to get the part in. And perhaps there was nothing more Grubbs could do to hasten it's arrival.
Aug 29, 2025 -
Melissa was absolutely the best communicator I've ever experienced. She called me with every update (daily)... I'm in my 50's and I've been to several dealers for maintenance, this was my best experience ever. Thank you
Aug 27, 2025 -
Kristi is the service department was great! Very friendly and kept me up to date on my truck.
Aug 27, 2025 -
My service advisor, David Diehl, and every single member of the service staff provided exemplary service and went out of their way to get me back on the road after being stranded in the middle of my 2800 mile cross country trip. When I left the dealership with my vehicle repaired, I felt like I was part of Grubb dealership family. I was treated as if I had purchased many vehicles from the dealership and had been a service customer for many years. The entire service department were amazing, clearly like each other and work so well as a team. It was a top notch service experience! Jonathan Moore Sarasota, Florida
Aug 19, 2025 -
Jimmy in the service department is incredible! He will take care of your vehicle with the upmost care and urgency. The service team were outstanding. I will not hesitate to bring my Denali 2500 back for every service appointment it needs. Thank you Jimmy!
Aug 19, 2025 -
The best car buying experience I've ever had. Our agent, Jonah, was an absolute delight and extremely helpful. I will definitely come back to Grubbs with any future vehicle purchases.
Aug 18, 2025 -
David at the service department was great, very informative. Took the time to make customer service a priority. It is something lacking in many businesses these days. Treat people how you would want to be treated, is how I felt.
Aug 12, 2025 -
Bought a van and went from Illinois to get it. They met me and my family at the train station to help us complete the sale. Very good service.
Aug 04, 2025 -
Excellent service professional.I had a wonderful experience at your dealership! From the moment I arrived, everything was smooth and professional. My appointment started right on time, and the waiting period was very reasonable. The service team was courteous, knowledgeable, and made me feel well taken care of. What really made my day was being offered a complimentary car wash at the end — it was the first time I received this, and I absolutely loved it! My Buick Encore looked amazing when I drove off. I also appreciated being able to pay using my GM Rewards card — everything about the experience was seamless and rewarding. Thank you for providing such excellent service. I’ll definitely be coming back and recommending your dealership to others!
Jul 28, 2025 -
I had a good experience with them fixing my vehicle. Jimmy did a great job. David did also. They treated me with kindness and answered all my questions. I really appreciate them and definitely will use Grubbs again. Thank you, Heidi Alambar
Jul 26, 2025 -
Joe, Michael, and Daniel were very helpful through the process and I am very happy with the 2025 Yukon AT4! Hopefully we will do more business in the future! Thank you guys again!
Jul 23, 2025 -
My experience at Grubbs GMC was pretty seamless. The process was easy. My salesman, Brian, was helpful throughout the process. Their prices was comparable and they also gave me a fair price for my trade. Would recommend them for future purchases.
Jul 20, 2025 -
Friendly and Fast! Daniel, My customer service representative, is always a pleasure to deal with. My repair, due to a required maintenance service, was completed in a timely manner.
Jul 12, 2025 -
Jimmy was really professional and helpful. He let me know the status of my truck as he was able and made me comfortable while I waited even though it was busy. The oil change took two hours with an appointment and I did get the complimentary car wash but I was not in a rush so not a big deal today. Overall everyone I talked to even at different buildings seemed genuine and friendly. I will be a returning customer because of the quality customer service today!
Jun 27, 2025 -
I bought my first new GMC (Ford guy) and love it. The people at Grubbs were phenomenal and helpful. I will be buying all my vehicles from them for now on.
Jun 18, 2025 -
David was very accommodating to fit me in while traveling through having truck issues. He answered the phone at 5:30 pm and had me in the shop at 7:30 am where the tech, Casey, got to work and had me back on the road with a new fuel injector in a few hours. With subsequent issues 2 hrs down the road, they both took calls and texts (late Friday on a holiday weekend) and worked through it getting me fixed up! …..on their personal phones and time!
May 24, 2025 -
I brought my 2020 Canyon Denali in for scheduled maintenance. David, and Justin were very personable, easy to talk to, and listened to my concerns. They gave me multiple options to consider for my situation, and assisted me in making the best decision for a positive outcome. True professionals! It was a pleasure meeting them!
May 15, 2025 -
Discused cost of a vehicle before making the drive over phone and emails. Told them i was pre-approved for the discussed price (exluding doc fees and taxes, etc). Right before signing contract noticed a protective paint/interior fee (not sure of the name but it was over $1600). Manager stated it was something all of their vehicles have installed and it can't be taken off. Then why not include it the advertised price? Wasted a trip but we purchased a new ride at Joe Cooper CDJR of Yukon the next day... because they didn't have any hidden fees or scams.
May 10, 2025 -
We did not have a good experience buying our car from here. We asked that the front license plate brackets be installed on the car when we purchased the vehicle because it only had them on the back. The salesman told me that we would have to purchase that and put it on ourselves. The car was given to us at the time of the sale almost out of gas which I didn’t even realize until I got out on the highway. I had to take it and fill it up myself. I had to go back the next day and have the sales paper and as is no warranty stickers removed because they were still glued to the window. The SD card is missing from my car and I cannot use my navigation in the car without it. They tried to add on a protection package that was $2500 that I didn’t ask for. Luckily, I caught it and it was removed. My husband had to replace the cabin filter because the one in there was dirty. He also had to readjust the rear wiper because it was hanging down past the window. This is our first time ever buying a vehicle at this dealership. While they had the car that we wanted there, I would not recommend them due to the lack of care and customer service. People spend a lot of money to purchase a new vehicle and expect good customer service. I expected to get the same customer service as I have had at another dealership that we have used in the past but I was sadly disappointed.
May 09, 2025 -
Everyone that assisted me, from my sales rep Jordyn, sales manager Joe, and Dwayne made me feel right at home and provided top levels of service.
Apr 30, 2025
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