This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews of Alliance Towing & Transport, LLC in Monahans, TX trend positive overall. Many report professional, courteous crews, heavy-duty know-how (RVs, semis), careful handling, and fast response times. Customer service is praised and drivers often go above and beyond. Downsides are recurring pricing complaints: alleged overcharging, mileage/fuel add-ons, storage fees, and limited weekend property access. Wait times are usually short. No clear data on inventory, yard organization, or parts. Overall score: 84/100.
What clients say about Alliance Towing & Transport, LLC in Monahans (TX)
Big appreciation to Dave for helping us out during our breakdown. Not only did he tow us safely back to the shop, he also took the time to run us by a store so we could grab food and use the restroom.
That kind of consideration matters when you’re stuck on the side of the road. Solid work, solid attitude. Thanks again, Dave.
Our Class A Monaco gave us trouble on I-20 near the Sandhills on Saturday 1/17. We called Good Sam so they sent a tow to get us to the nearest safe camp spot, Monahans Sandhills State Park. Once it was discovered that the rear axle was broken, no one would help us….one Mechanic Shop promised he could help us, and finally came out, it took 4 days to get him there. He sent his Towing Team the next day, but they left as quick as they arrived saying “your coach is too big!” FINALLY, on 1/28 Good Sam called the Alliance Towing & Transport. On the early afternoon of 1/29 AT&T/David came out and they took over! By EOB our Coach was parked at the repair shop! Alliance Towing & Transport ROCKS!!!
Professional, kind, very knowledgeable, go the extra mile. Broke down in west Texas, from the car to the Class A motorhome, nothing is to big for these professionals.
I had a double blowout about 10 miles from Barstow. I called multiple roadside services to get tires brought out. Nobody had the right tires. Called Allisnce and they got a truck rolling to me immediately. I wish I could remember my
BEWARE! TERRIBLE. FRADULENT. FALSIFIED TIMES AND DISTANCES. charged me $3,500+ just in fuel surcharge to go less than 2 miles. Less than 2 hours of work. 1 heavy duty truck and 1 light duty truck...$29,000!!!!!! This is not just a disgruntled review. People need to know. Charged me EIGHT HOURS for a job that took less than 2 hours. $29,000 later, I got my truck back...owner is TERRIBLE and the brides I've ever met! AVOID ALLIANCE IN EVER WAY.
The lady on the phone said they would be there in 15 mins. By the time i hung up, 15 mins later the driver already had the truck hooked up and ready to go!! Great, Fast, Professional, Polite!!! Really appreciate it. Keep up the good work.
Friendly service but was overcharged they billed me for 4 miles unloaded and 4 miles loaded when you can put in both addresses there's and where they picked it up it's 1.3 miles an 86 dollar fuel charge and billed for 6 days storage when it was only 5 I don't mind paying a fair price but this is clearly not right and there is a 50 dollar notification fee wth is that I knew they had it and called them myself not them calling me fair is fair but this aint
Outstanding service. 5 stars +++ Anthony was very professional and knowledgeable. The best heavy tow company I've dealt with. Came to our rescue in very short time. I would highly recommend them.
Great service broke down in the middle of nowhere and the driver ( Tim) was quick and skilled at his job great company I would use them anytime to get me out of a sticky situation. Brought me back to the yard in Kermit great person
These guys were great at helping my husband when his truck needed towing. They went above and beyond in assisting him. Anthony and his partner were wonderful during the whole process, very courteous and sympathetic to my husband who was having a really hard time that evening. My husband said he will recommend their services to everyone. Great people to work with.
Locked my keys in my Freightliner today at Pilot in Monahans, TX and two gentlemen from Alliance quickly showed up and had me in my truck in less than 5 minutes!! Shout out to West Texas Diesel as well cuz they found these guys for me today 10 stars!!!
My truck broke down in Fort Stockton. Alliance came to the rescue. Proffesional, courteous and the nicest wrecker I've ever sat in to boot. Towed me back to San Antonio safely and efficiently. As a company driver, I was very happy with how things panned out in spite of the circumstances. Class act from start to finish.
Absolutely the best towing company, hands down. We had a job that nobody wanted, we were turned down by every Wrecker service within a 100 miles of our shop. When I called Anthony and explained the situation, he was on it instantly. He did a site check, called me back and said "no problem!" Absolute fantastic job! Cannot thank them enough!!!
Over charged!! Was told it would be a little less than $400 now it $460!!! Won't release personal property on weekends!!!!!!! Won't recommend them for nothing.
Look, there was no way that we’ve thought any towing company could get our Denali out of a pit. After getting turned by so many other companies because of the situation, alliance came and got it done with no time wasted. It was comforting when the guy said “I’ve seen worse” because our truck was dumb stuck. A super huge thanks to these guys! Im sure they can tow anything out of any situation!
Came out to Jal, hooked up my truck & trailer, took us to the Pilot & backed my rig straight into a parking place. Fast, efficient & Anthony Zinn the best triples backer I’ve seen in decades! Hooah!!!
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