I was stranded on the side of the road and rob picked up on the first ring and headed to me right away He made my horrible day alot better Definitely recommend this company
My truck decided to blow a belt on Veterans Day, not how I wanted to spend the afternoon. Called East Texas Towing and they were onsite in under 30min. Super nice guy and great service. If you ever need a tow don't hesitate to give them a call. Even was able to connect me with a great local repair guy. Small town amazing service!
We highly recommend this company. We blew a radiator on the way through the area and called to get a tow into Van at 8:30 p.m. The driver, Rob, was there quicker than he said he would be, which was great since our family was stranded at a sketchy truck stop. He was very kind, efficient and professional!
I had a fantastic experience with company! They’re a wonderful family-run business, and their care and professionalism truly shine through. While driving with them, we had an awesome conversation—super friendly and down-to-earth folks who made the whole experience a pleasure. They handled everything quickly and efficiently, and I couldn’t have asked for better service. Highly recommend them! Hang in there! Dallas Cowboys will bounce back… maybe even next week!
I've been waiting on them for over 3 hours and they won't answer the phone and the roadside assistance has been payed for the services already and they excepted the job!!! I think it's far to say it's very bad business and very unprofessional!!!
Awesome, super fast, affordable service with a smile! This man knows how to treat his customers! Definitely will recommend to everyone I know! Thank you guys again!
Re review… called today to get an estimate on a tow that was the exact same locations they quoted me $300 extra the car is drivable this time (last time it was not & I had to help him with getting the car on the flat bed) and it is from and to the exact same places as the previous tow. Evidently they got a big head from good reviews and jacked their prices up.
Rob was so professional and sweet.. My husband and I had traveled to Dallas for an event and on our way back to Mississippi our car broke down on us, Rob not only towed the vehicle, he also towed us lol.. saved us a lot of money instead of Ubering a ride, he put us in the truck with him.. i just wanna thank you him publicly for how he treated us in a desperate time of need.. Plus it was Father’s Day and he was out helping people like us. Keep up the good work Rob, we need more compassionate people in the world just like You..
I called Geico twice, in the span of two hours to have them send a tow truck. No luck. I called East Texas Discount Towing, they had me home in less than 30 minutes. The customer service was exceptional. I hope not to break down again, but if I do, I'm calling them!!!
My Cadillac messed up and I had our 2 toddlers and my disabled mom w me, so I was most certainly frazzled. So I had to call roadside assistance, and Rob showed up and he was so courteous and knowledgeable abt what was wrong w my Cadillac, due to having seen this same problem happen w others. He was very professional and I would most certainly recommend this company to others.
My vehicle decided to lock itself on a hot Saturday. I was fifty miles from home and called East Texas Discount Towing and he gave me an estimated time and arrived as estimated. Took time out of his day with family to honor 24hr service and took great care to get me back on the road. Thanks for great service, even though I hope I don't need it! Highly recommend very professional.
I had a great experience with East Texas Discount TOWING! I found myself stuck in a ditch, and they arrived quickly and professionally. The driver was friendly and efficient, pulling me out in no time. Highly recommend their services if you ever need a tow!
Truck went out on me and my dogs yesterday on I20 near Tyler, TX headed to Georgia. Called this morning and got a great quote to take my truck back to Grand Prairie. Couldnt beat the price with other options and from within calling to my truck waiting for me back home was maybe 3hrs altogether. Great service and fast.
East Texas Discount towing is the best experience I have ever had with a towing service. Fast, friendly and reliable. He said he would be there in 20 minutes but it was more like 15. Cost efficient when compared to others. I had to ride with driver to Butlers in Tyler and the inside of truck was very clean and well maintained. I asked many questions and he was very polite to answer. To my understanding they have been around for 20 years and still going strong. Highly recommended! I would use him again. The guy at Butlers Alignment and Break was happy to hear that this guy is supportive of the business. Made my day better in a bad situation.
rob was awesome he got me taken care of when he said he would. he's an awesome person , he's a pro at what he does and I couldn't of found a better price i highly recommend him for any towing or recovery needs ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
I give this towing company a 10 out of 10 review for the excellent customer service, professionalism and hospitality. Very reliable and in a timely manner with reasonable prices. Thank you so much for the services when I was in an (what felt like) emergency situation.i highly recommend this company for your towing needs!
Very nice guy with tons of integrity. You can tell he cares and will be there if you need help. I called early morning. He gave me an idea of when could come get my car, and pointed me to a good mechanic. He was able to get it done in good time. Before I knew it he called saying that he had dropped my car off at the mechanic shop. He exceeded my expectations. Very respectable. I definitely recommend this business.
I can not praise this company enough! I was able to call and get a rate super fast and easy and schedule when I needed my boat picked up they gave me such a wonderful price to tow my boat for kind of a long distance! They handled the antique boat with the upmost care and transported it safely with zero issues! I would ABSOLUTELY use them again and recommend them to anyone they truly are amazing!
Discount towing is everything you need and more whenever it comes to your vehicle issues. Rob was time efficient and got my car back to her safe place. Definitely would recommend them and will be using them again!
This guy is AwESOME. His rates are unbelievably low. He towed my 08 silverado almost 40 miles for a very low price, and then when I had a bad experience at the shop I chose to take my truck...( heads up: don't use Whitehorse Tuning; he treats customers like garbage)...I called him back and even though he was 30 minutes away, he still took me and my truck home for the same rate. He even helped me diagnose my problem why I was leaking coolant...I have two left heads, therefore two holes for temp sensor's unique threads. Definitely use this tow service. Three days ago, after being stranded on 16hwy my husband called two other tow services who never showed up, and then called East Texas...he was there quickly and had the old Deville home in no time. FOR 0 DOLLARS. Not lying.! And on top of all that, he's got a great personality! 100,000 stars!!!
They are amazing and honest people. I had to set up a pick up to get my car towed to an auto shop and they arrived on time and dropped off my car with car. The price was fair and I will definitely recommend my family and friends to them. Thanks again for making things easy for me!
Mr. Chambers was loading up my truck within 25min of me calling him. Excellent customer service. Fast and safe procedures while loading my truck and very fair pricing. Will always use East Texas Discount Towing for any future tows!
This man did a fantastic job!! Went all the way to Pittsburgh TX to pick up our suburban and brought it to us in Flint with no issues. Dropped it off and was super friendly and I would definitely recommend him over any other tow companies!!!
Called yesterday for last minute RV transport 40 miles one way. Guy who answer the phone said he'd contact his driver gave me a quote that was very reasonable driver immediately called me back from transport service that they use showed up on time same day help me hook it up courteous delivered it perfect help me unhook it straightened it up the whole bit. Couldn't ask for anything more it's perfect I'll definitely use them again. definitely. Thanks guys
Best towing in east texas. I was so impressed with how careful they are. Treated me like family ! You will not be disappointed with their service. God blessed me when I met this company ! They can tow any thing motors tool boxes and yes vehicles !
It’s hard to find good towing services but this is definitely a good one. Friendly and quick service! Needed a tow from Canton to Terrell and got it done no problem! will be using in the future
He was a huge help! I was left in a really bad situation and found that my ex had left my car in pieces on the side of the interstate and he came in 30 minutes and even though it was extra work due to the front end being completely on the ground, he still helped me out and didn’t charge me an arm and a leg. I highly suggest using this company! Very honest and very helpful! Thank you so much for making a bad bad day a little easier!
When our car broke down on the road towards Dallas, we needed assistance to tow our car to the dealer. Luckily East Texas Discount Towing was there to help us along the way. Not only were they diligent and made sure our needs were fulfilled, Robert Chambers was incredibly friendly. I highly recommend this location if you require help when your car inevitably break down.
