Apple Auto Salvage JunkYard in Kennedale (TX)

I called about a V6 engine. He said he had one, assured me it was a good engine, it just had a blown head casket. Which I was okay with. He said he would not pull the engine until there was payment, it is a 2 hour drive for me so I wanted to pay for it over the phone. He agreed but ask that I call back because he didn't have the office help and couldn't answer the phones and take my payment. I agreed. I called back several times throught the day and was not able to get anyone to take payment over the phone. The next day I call again, after some hold time (which I don't mind) and a call back I was told again I could give payment over the phone. I started to give my card number and then was asked to hold. A different person picked up the phone, asked why I was holding, and then asked what I was trying to buy. I told her, a v6 engine with blown head casket for $125. She asked if there was a warranty I said I didn't know but didn't mind if there wasn't but I was 2 hours away and wanted to get it paid for so they could start pulling it. She said and I quote "let's see if there's a warranty since its such a long drive" put me back on hold and when the phone was picked back up it was the man I had been talking to before but he told me he "was backing out of the deal because there is too much politics" he gave me another number to call and when I asked "so you won't sell me your motor?" He said no "there's all this warranty issue" I said "sir, I don't care about a warranty, your girl asked me about a warranty. I'll buy as is no warranty" he hung up. I never raised my voice or used any tone other than a pleasant one. In my business time is money and he wasted 2 days of my time to end up hanging up on me because his girl asked about a warranty that I didn't even request. I feel costumer service should always be a priority in every industry. It was not given in this situation.

Like many other salvage yards you are able to some times find some wonderful deals on other people's unfortunate accidents leaving their inoperable, wrecked, totalled, or scrapped vehicles. Don't expect to be able to find every part to your car here. Salvage yards if they even have your cars make model and year the part you need could have been previously purchased so I highly recommend that you call in advance to get a quote on price condition and availability of what it is that you are searching for. Expect for a lot of work and knowledge of how to remove and install the item or items that you need.

My husband called to see if they had a part for his Lexus - they did. He had to work the next day, so I went and picked it up for him - They pulled the part for me, and I was in and out in less than 30 minutes. The guy even put the part in my car for me - GREAT service, GREAT price on the part too!!

While we did not do business this time, they really went out of their way to try and make a deal! I appreciate so much any company who is gracious and considerate, even though I didn't sell my car to them. Thanks guys!

Had exactly what I needed and the front counter guy was very helpful and polite. It's hard finding certain parts for my car and they had it....excellent service and easy to find

I went out looking for auto parts on Memorial Day weekend. It was a Saturday afternoon, near closing time. I checked at a few salvage yards down the road looking for the parts I needed, but no luck. Most of them were closed. Because of the age of the make, model of the vehicle (1989 Toyota Van) I was looking for parts on, I figured I would be hunting for a long time. Until I stopped at Apple. They had the parts I needed, took them off for me and gave me a good deal. Not once did I hear anyone complain working there about having to stay a little late to get my parts off the salvaged vehicle. I left happy and with a smile. Next time Apple will be my first stop. As a bonus, the chick behind the counter is HOTT!! I'd go back, just to see her again. Down Boy! LOL

Excellent service! very knowledgeable and helpful staff. Easy to find parts and organized inventory. Recommend to any person that needs used auto parts and a good auto repair experience.

These people know the market. Re-manufactured re-sellers all around town and they beat them by half most of the time. Check out area was efficient and you dont get the feeling they are taking you for what they can when getting a price.

Very helpful and friendly staff. Steve and Sterling will "Go That Extra Mile" for you. Great prices and that "Old School Wrecking Yard" experience...

Best prices I seen at an Auto Salvage yard. If you are looking for parts, this is the place to come.

Helpful ,informative, Clean, Great Price Absolutely best junk yard we been to Thank You Bought a Bumper and headlight casing

Very helpful people, whose priorities ain't just making money but making sure ur happy with ur decision. The best auto salvage around!!!!

The service was great and the guys where fast at getting the part off fast and made it look easy

Been dealing with Steve for years. Excellent service and prices—a rarity in this day and age.

Fantastic people best place to go for ur auto needs.

These guys have great prices compared to their neighboring competitors.

Good little place had exactly what I needed at a good price

I was looking for an interior door handle for a rodeo. They were very helpful. A good experience,

Had what I needed, for a fair price. Quick and prompt service.

Very friendly knowledgeable and best prices around.real friends.

Didn't have what i needed but service was quick and hassle free

Best customer service at a junk yard. Always helpful.

I had a great experience and I would recommend them.

Lots of parts for older cars. And the prices are so good.

Cool guys ! Everything is real easy here with good stuff!

Good place. Just dont like being hung up in while talking.

Great service and awesome prices!!