What clients say about MARS Towing & Recovery in Hearne (TX)
We were traveling through Hearne when our car died on us but Mike came to our rescue! Not only was he very professional he was kind and helpful! 5 star service!
I was having a pretty rough day when my car broke down and I was stranded on the road. That was until Galon, with MARS Towing and Recovery, turned my day around. He was extremely generous with his time and helped to get me and my vehicle to a safe spot. He had quick and clear communication and really got me out of a tricky situation. The customer service was top notch! I would recommend them to everyone!
Five stars all the way.
They are the best towing christian owned and operated courteous kind reliable just wonderful. And they give the best prices. Honestly I feel it's the best towing service in texas that I have ever used or comma cross
Pricing is very reasonable, they came tow me from the side of the road to a safe location waited for another truck to come unload me and a tire company to replace my steers. Very patient and professional they will be my first call from now on. Thankyou Mars towing i appreciate your service.
I don't live in town, so when I hit something I'm the middle of the road, I was very worried and lost on who to tow me and where to go. A good Samaritan stopped and helped me (shout out to Kenny!) connect with Mike from MARS towing and he was beyond helpful! He literally drove me to the shop and helped make sure I got my car in as well as got me somewhere nice and safe to wait for my parents to get to town. I couldn't ask for better service!! Beyond grateful for all the help!!!
I was traveling through Hearne when a tire came off a moving travel trailer and struck the front end of my car. The axle was broken and separated from the transmission. Mars Towing and Recovery sent Galon to move my car. He had very helpful advice about my options for handling my car so far from home. I decided to have the car moved to their lot in Hearne.
I have disabilities that would have made it impossible for me to climb into the cab of his tow truck, so Galon called the Hearne police department to get an officer to transport me to their lot. Mike, the proprietor, allowed me to wait in his air-conditioned office while my husband traveled to Hearne to pick me up, and Mike also made sure I had ice water and pleasant conversation during this time.
My experience with Mike and Galon left me with some surprisingly good memories in the midst of an otherwise devastating experience.
This man was an angel sent by god I’m so blessed and thankful for this man, he went above and beyond to make sure I was taking care of. He was so helpful and the sweetest man I’ve meet in awhile. Thank y’all for everything y'all done for me.
I was stuck on the side of the road, and they came to help. Brought us water and helped us get to the parts store. Very happy with the service. I would 100% recommend, and would use again if I needed. I can’t complain at all. Nice to know there are still good and honest people in this world.
Towed my moped and charged me 713. 00. The tow man was very friendly! But the moped doesn't take up a quarter of a parking space. I just feel it's extreme for such a small motorbike. And the prices make it almost impossible for a poor person to get their vehicle. I just wonder how many peoples vehicles u have kept because the prices were so high they couldn't get it out. I'm just saying. If I didn't have a friend who has a little money, I'd have lost the thing. I get that u have to make money but have mercy. Not everyone has a lot of cash.
Came out in the middle of nowhere at 3AM when I was in some car trouble. Came within the hour and the man was every helpful. The next day I went to the tow yard to pick up my stuff from the car and the guy was thankfully able to figure out how I could get to my trunk and get my stuff out of the car! Highly recommend!
This company's driver hit my daughter's car parked on the curb in front of our home, while driving the company's tow truck to the tune of over $5000 in damages. Driver left a note identifying himself as the driver for this company, signing both his name and leaving the phone number. Company provided insurance information that was not valid, and my daughter had to file under her personal insurance and pay a deductible due to the gross negligence of this company and its owner. The owner's only defense was that "he did not know the name of the insurance company he used because his wife handled all of that". Very sad that anyone thinks it is ok to ruin the property of a young family and just sit back and - in the owner's words - "do what you have to do". In response to the owner- this process has gone on for a month. No one CHOOSES to file on a random insurance policy. That was the insurance given to us by your office. Calls have gone unreturned both to ourselves and to our insurance provider- dragging out this process that was entirely no fault of ours. Your office did not in fact arrange for ANY rental car - our insurance company has provided a rental for this entire process at our expense. I am flabbergasted that you would respond to this review with even more falsehoods. As a business owner you should be ashamed.
Exceptional service! Quick response and timely pickup. I felt very confident that my vehicle was in good hands. I stayed well informed with the whereabouts of my car and was appreciative of the follow up from the guys there!
I like to thanks Mike. You are extremely helpful in the whole process. He communicated from the very beginning when they were going to arrive. Mike was very patience as I had to go through services company to toe to a mechanic my 3/4 ton diesel fleet vehicle. And suggested a local mechanic to fix the truck. He also was able to give me transportation too the local Motel. It is nice to see that there are still people that go above and beyond to help people out.
I have a sports car that sits very low. I am extremely grateful for how fast he arrived and the care he took to load and unload my car into my garage. The electrical system was completely out and was stuck in park. He arrived at 10:30pm and car was unloaded into shop by 11:45pm. Super courteous and called law enforcement to keep it all safe since car shutdown right in the way of traffic. He kept wanting to help with diagnosis of the vehicle also. Price was more than fair. Will definitely sing their praises to everyone.
Definitely in a time of need with a blown tire on the side of the highway, called they came promptly and very courteous, and Eve went the extra mile when one of my lug nuts was stripped, the only complaint was the cost seemed kinda high $175 for a tire change, but other than that service was excellent
Well, we just got back and Galen just hook me up and one of the best experiences I’ve ever dealt with really nice guy. My truck overheated coming in to see my son from a birthday and add a Horton Texas and we’re talking right now. Probably a lesson 15 minutes ago, so I’ll leave Great Remarks
Got stranded in the middle of the road with a deleted ball joint and mars towing came to help me out. They were quick and very reliable and I couldn’t have gotten better service.thank y’all very much for the help!
Quick and friendly service late at night. Needed a road side assistance tow and no other companies in Robertson county were there to help. Mars Towing & Recovery picked up the phone and the driver was there in 30 mins to get my car off the side of the road.
We almost lost our trailer going over the RR tracks in Hearne. We were able to drive to a side street to access the damage. The trailer tongue was lodged under the bumper. I called MARS, the tow driver was there to rescue us in less than 10 minutes. Super friendly and helpful. We were back on the road. Thank you so much for the speedy rescue. Super Hero at MARS Towing!
Bless this business!! 🙏
We found ourselves on the side of the road with a busted belt & overheating vehicle. Galen was our tow truck driver & man ... we are THANKFUL. He had to have his father in law come out because there was 5 of us in the vehicle. They were both so kind.
Galen towed us to O'Reilly & thankfully it was a 'easy' fix. He stayed with us until it was fixed ... and he was a great help!!
Happy New Year! 🤪 We are back on the road.
