What clients say about Tim's Towing in Springtown (TX)
Let me tell you! These guys saved my butt as it was dangling off a cliff! Greg was a real life saver with a rapid reaponse he lifted me out of a precariouss ituation.
Fast, friendly, great service at a fair price!
This kind of service is rare today!
Had a flat on the way to work in the early morning. Tow driver arrived promptly and was very friendly. Got me to the tire shop and back on the road. Very grateful!
I spoke with Amanda, who told me it was too dangerous for their company to tow my truck from a driveway that was on a hill — a very small hill — even though my truck was only halfway up the driveway and the street was not iced over.
I am a nurse and needed to get to my next patient. On top of that, my truck was stranded in my patient’s driveway, blocking access so no one could get in or out.
Amanda told me that I was not considered “stranded” and that they would instead be assisting people stranded on the highways. After the call, I told her I planned to leave a review, and her response was simply, “Stay safe and warm.”
AAA uses this company, but I would not recommend them for any reason — especially due to their lack of assistance and the rude, dismissive attitude of their employee.
What a great experience in the midst of a broken down car. Victor is amazing, love this guy. The dispatchers both were also great.
He also was very knowledgeable with my car being so low profile. Highly recommend this company and Victor.
Thanks
Bill
Don’t recommend for any type of tow. When dispatched through your insurance company they will deny the service if your insurance company or triple A covers anything over their 7 mile maximum tow and the customer won’t have to pay out of pocket. They will then lie to your provider and say that there was a verbal altercation and cussing was involved from the customer. I hope these employees have the Christmas they deserve
Absolute angel! I had a flat tire at Walmart in Azle and they offered to put the spare on for me at no cost! Good people for sure! They will be added to the top of my emergency list next time I need rescue!
Greg was super knowledgeable and helpful. I thought I'd need a tow, but just a battery jump. He also was kind enough to say it's just the battery, not the starter, alternator, etc. And told me where to go. I would definitely recommend them for all your roadside needs.
Tim Jr came to my rescue so quickly I’m stunned. He jumped my truck, gave me instructions, and was back on the road to save the next victim. Someone give this man a cape he’s clearly a roadside superhero!
Tim’s Towing in Azle is absolutely incredible! My car battery died at the car wash, and AAA dispatched them to the rescue. The driver showed up faster than expected, was super friendly, professional, and had me jump-started and back on the road in no time. If you ever need help, pray you get Tim’s Towing. Thank you so much for turning a stressful situation into a total non-issue!
Dog locked my running truck door at Allsups in Springtown while pumping fuel. Called Tim's towing he had someone there in and truck unlocked in 20mins. Price was good and service was fast and professional with no damage to truck.
On 11/8/2025 a friend we were at the OHV Park with called AAA for a tow due to a mechanical issues. They dispatched Tim’s Towing. The driver called to ask about the vehicle then proceeded to tell us that he could tow it for $495 but AAA wouldn’t cover because the Jeep is on a very standard size of upgraded tires and a lift. Called AAA back as this felt suspicious since AAA has covered towing this same vehicle before and AAA said it was a covered tow and dispatched a different company. Seems like the driver from Tim’s Towing was either lazy and did not want to work at best or defrauding us and AAA by billing them AND the customer. Sketchy business practices to say the least. Stay away from this company.
Once you find great people to work with you, wanna keep them around you for everything and recommend them to everyone. Tim is such a guy. Engaging. Professional. And human And the greatest sense. What a help and a blessing to find someone, I can’t sing his praises enough.
These guys deserve a "-5!" After they towed my vehicle, my front bumper was smashed in and the towing hook was left still on. Very unprofessional! I filed a complaint with AAA to investigate the situation but they could not do anything because the towing company refused to provide them or myself with any pictures of "the pick up" and/or "the drop off" of the vehicle, which is standard practice of any and all towing companies. This could've easily proven that they did not damage the vehicle but they refused. After filing my complaint with AAA and reaching out to the towing company via phone and text, they claimed that the owner was coming over to my house to access the damage, I waited and never saw anyone from the towing company ever show up. I sent the towing company pictures of the damage and called them to discuss the situation, they denied it all. They refused to help me and instead blamed me for the damage and became very augmentative, extremely rude and treated me terribly over the phone. They insulted me and hung up on me. So, if you call AAA, make sure they don't refer these guys to you, ask for a different towing company and save yourself from this happening to you. AAA is going to lose a lot of business if they continue to contract with companies like these.
The tow truck driver was very patient and professional. We had issues with the way my truck was positioned but was able to get it on the tow truck eventually.
My 2007 jeep's radiator blew up last night on US 380 and James from Tim's Towing rescued me! James did a superior job towing me back to Wichita Falls, TX... nearly 100 miles. James arrived on time, and was courteous and professional. Overall my Tim's Towing experience exceeded expectations and James did a superb job getting me home safe and sound!
Thank goodness for Tim’s towing and Vic. I had a flat tire and was fortunate to get a hold of Vic. He arrived quickly and was incredibly professional and friendly. He was quick to change my tire and had me on my way. Thank you Vic!
Superb job of getting to me fast & taking my car to the dealer.
I was not in s municipality & the driver was able to find me.
Really good guy.
Excellent service.
Victor from Tim's towing was about to end his day but decided to come get my vehicle anyways. 6 star review. Had it loaded within 20 minutes of the call and delivered quickly. Will use Tim's towing again
James was very quick and professional. He made sure I was OK and got my truck taken care of. He got to my location really fast and made feel reassured that my truck was getting to safety.
Tim came out and got out locked keys out of the car in a flash! We tried for about an hour on our own before we finally called him and he came out within about 25 minutes! Great job, so grateful!
Victor was great. Very friendly and funny, he drives very well and makes the ride go by quickly. Definitely recommend this company to anyone needing a quality tow. 10/10
Second time they’ve towed my classic hondas. I had different drivers both times and they both were extremely caring and professional with my vehicles. 10/10 recommend these folks. They also pointed out some things I should look into getting fixed while under the car. Great guys all around
Picking up a $5 Facebook Marketplace item ended up in me getting stuck trying to turn my big ole truck around in a sketchy/small driveway. I managed to back over a piece of metal that I didn’t see & immediately heard my tire pop. After confirming I didn’t run over anything of value, I managed to get the truck onto the road before parking & contacting AAA.
Tim’s Towing was assigned to me & I had the pleasure (probably to his dismay after dealing with my pain in the ass truck 😂) of meeting Victor. He was my hero, dealing with one issue after another with my truck (because nothing can be simple & easy with this thing) & was able to get my spare on & on my way in a quick matter (thank goodness because it was HOT).
Long story short, Victor was amazing & gave me father-figure-that-I-never-had-but-always-wish-I-did vibes. I hope if I ever get stuck again in the area, that Victor is the one to come save me.
Thank you, Victor!
Victor G. was an absolute great and helped me quickly with my vehicle. He took great care of my vehicle and super helpful… and nice as can be. Thanks Victor and Tim’s Towing for your assistance. It’s much appreciated.
Tim did a Great job! Tim has a tough grumpy first impression (well it didn't help AAA & I got the address wrong of where I was on the side of the road.. so I'm sure that was annoying sorry again Tim) but he is a Huge Teddybear! (Your secrets out Tim lol ;) )He has a heart of gold. His expertise was amazing putting the vehicle down as close to exactly where we wanted it. (Not an easy feet with broken ball joints) and a very busy FM 730 N road. We will use him again!!
And the young lady on the phone was so sweet. It was a good experience from start to finish.
I highly recommend !!!!!!
My crappy day started with me coming out to a flat tire, after just getting a new tire at 8AM that very same day. I was talking to so many people to try and get this resolved and my car to a tire shop. Tim’s towing saved my day. Truly. It wasn’t just cause i called and they picked me up and dropped me off. Tim (I hope that was his name) was VERY careful with loading and unloading my Dodge Challenger. He is a very kind man with good and safe transport driving. I will 10/10 call this company for any future car tows. Thank you all so much!! Truly turned my day around!
Mr. Mcmahann was exceptionally helpful. Not only did he help me get my truck to his shop and got me back on the road with some tires and brakes but he also gave me valuable knowledge on my truck and how some things worked that I did not know. He was extremely generous with his time and made me feel like I was getting my monies worth. Now my truck runs like a dream. Also when my wife needed a tow they got her car and brought it to our home for us. Really exceptional service from him. Happy we chose Tim's towing. And very thankful for Mr. Mcmahann.
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