What clients say about Cutter Towing in Beckville (TX)
Have to say this group of guys are incredible. I rolled my truck and they made me feel better than my own company did. They were glad I was walking away and was physically ok. They didn’t trample on me for a minor mistake. Worked through some bad weather. Thank You Roy and TC.
Horrible customer service...the lady quoted me the wrong price for my tow! When I get there it was $300 more than what she told me (3 times I called to confirm mind you)!!! They ended up knocking $90 off....
Buddy was outstanding with towing our travel van . We rode with him to a shop he recommended. They fixed problem . We were on the road quickly. Thank you so much for saving our vacation, Susan.
Wife, son, and husband. All super friendly people, go support your local small businesses!! They were so kind and it felt almost like a friend helping me out with my car, good at what they do and very genuine people just wanting to help people out with their tough times. :)
Very polite and understanding they worked with me this afternoon, the driver was very thorough when he loaded up my truck and we're very patient last month when my kids mom was in an accident
“Jo” from Cutter came so quick it caught me completely off guard! Which is good. The lady at the office was precise, polite, and professional. Amazing team! Amazing service! Thank y’all!
They were very friendly and quick to come out and move my truck. My truck was only on 3 wheels due to a broken ball joint and they handled my truck with care. I'd recommend Cutter Towing to anyone in the area who needs towing services for a fair price.
45 minutes...no show..I call, another 45 minutes she says, ok. No show.3.5 hrs later” he’ll be there any minute”. BS
Finally showed up.
Real nice driver.
Bad experience as a whole.
They need to work on their ETA.
Joshua showed up in a timely manner and got my truck back on the pavement and rolling in 10 minutes. No damage and no Fuss. Very friendly service and BEST price in Town! Everyone else wanted $140 or more. Thank you Cutter Towing.
I recently drove over a curb, for the second time, and needed a tow to get back over it. Joshua was the driver to come out both times. I am happy with the service I received both times. He was nice and polite. Thanks Joshua ?
Kneed help my mom's 1961 rupp go kart got impounded because I was riding it in my neighborhood we can't get it our without proof of ownership we have given the tow company enough paperwork and even my mom told the man she's had it since she was 16 it's worth about 3000 $ I've been told I'll go to jail if I show back up he said there has to be a number s well there r no numbers there has to be a loophole running out of time desperate for help it's at cutter towing off 259 that dude is a d--- head he got a star cause I had too
.
My girlfriend and her son were out of town in Kilgore for a work event, while I stayed back in Austin. She accidentally hit a curb and ripped off some undercarriage plastic. As she drove it was dragging, making a horrible noise, and she has to be in Dallas in the morning. I have to be honest, I called 3 other towing companies with no response or a “nah, we won’t go look at it.” Josh from Cutter answered right away and was on his way within minutes. He assured me he would do everything he could to get them down the road safely. That’s exactly what he did! They are safe and ready for the road trip in the morning. If you ever need help in East Texas please give them a call first before wasting your time on others. Josh was professional and a super stand up guy! Did I mention this was all at 9 PM at night on Christmas weekend? Because it was. Thanks for reading and THANK YOU to Josh at Cutter.
My car broke down for the last time at my granddaughter's school. It is officially dead. All family was out of town and I was on foot.
I looked online and read about Cutters. I liked the reviews. Best call I could have made.
Josh is the perfect example of excellent customer service. He knows his job and is confident. He has great empathy and is able to understand how you feel. He picked my car up and towed it with almost no wait time.
My big problem turned into a very easy solution.
Definitely give them a call if you need need towing service.
Best company around. Scheduled a time for the next day for a tow. They were on time friendly and fairly priced. Wish I had known about them years ago. Only service I will use in future.
