Horrible service.. called him to be local and he calls someone from San Antonio that is not part of his company. After telling us that his tow truck driver was 30mins out. Then 15mins out, after 2h30min we finally get a truck and overcharging cause he came from SA
Horrible communication and service. Don’t waste your time
I placed a call with a partnered company near my home, who shared with me after making arrangements that it would be Fireball Towing coming to pick up my vehicle instead of somebody with the company that I had originally spoken with. I was given an initial pickup of around 12PM, but had to coordinate which address, which vehicle and which drop off location AGAIN with the driver at around 6PM. Not a huge deal, but upon arriving home, I discovered that the driver had effectively destroyed the yard beside my house and didn't have the car at the shop I had specified until they were near closing. All in all, communication was poor, the service, while completed, was late, my yard now has several pits and they charged $150 for a 20 minute drive. I could have borrowed a truck and rented a flatbed for considerably cheaper and would have at least been solely responsible for any damage *I* may have caused.
Very awesome service!! Helped me out at 2am. Towed my car to my house outside of San Antonio. Will definitely call again if needed in a stranded situation with a vehicle.
Awesome service and paid a reasonable amount to get my vehicle from Devine back to San Antonio. Driver even helped my husband put the truck on jack stands.
Awesome service! They quoted me a timeframe and came even sooner than expected! The driver was very professional and fast. My vehicle got to where it needed to be with NO PROBLEM! Also pricing was reasonable. I will definitely use again if needed and recommend to others!!
My Fiancé locker her dog in the car on Monday at 6:30 PM. I thought I could get into her car with a hanger and tennisball but that did not work. This tow truck was in the parking lot and helped us get into the car and did not charge us anything. Just happy to help us get the dog out of a hot car.
Without roadside assistance, it was my first time experience with a towing company. I called Fireball Towing and received excellent customer service from Joe. Joe was very professional, friendly, and took care of my vehicle in 100 degree weather. Thank you so much Joe. You are the greatest...
We had originally called another towing company and scheduled a 9 AM appointment. The morning of (yesterday) when my husband called at 8 AM to confirm we were told 2 drivers called in and they couldn't tow till after 12 noon. We were on a strict schedule. We called Fireball Towing and the gentleman was out at the time he said he would be, charged the exact price quoted. The gentleman even called when he dropped off our truck at the shop to say he said disconnected our battery because our break and dome light wouldn't turn off. I am so happy we chose Fireball Towing.
Laura and Isaac Reyes
Fast and best priced around town. Honest, people my quote was exactly what i paid. I could not be happier with the service. I also appreciated that i was not charged a service fee prior to them coming out as many other companies do.
The guy got here really fast considering the traffic and he was nice. But when we called one guy said 45 dollars and we gave the addreses, then the driver charged us 75? Beware of what they tell you on the phone.
This company is amazing! Best experience ever, I called and within less than 30mins they were there. VERY PROFESSIONAL, and efficient! Would definitely recommend this company to anyone and everyone!!
Simply put, I called them about 8:15 PM today (Jan 11) and promptly showed up. Loaded my Explorer and off we went. Dropped my off my ride, clean and simple. As a experience not so pleasant as a Service, it was prompt and efficient. Thanks for your help..
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