Driver was very nice, helpful and enjoyed talking with him. I discovered later that he had backed into the framing on my garage door before I got there. If not for that, I would rate the experience a 5. Fee for towing was paid by car dealership per last survey question.
Very efficient. He arrived within a couple hours of setting up the service. We had our car towed from our home to the repair shop. Price was very reasonable, and he explained that most full insurance policies reimburse the towing.
Services was outstanding Mr. Williams was very professional nice and caring person. He arrived at location when he said he would. I will use Wilson Wrecker in the future and recommend him to people that I know if we ever need his services again. Thank you very much.
It was a good experience! Your Tow driver Nick Gonzalez, very professional at his job. Easy to get along with and very friendly! I’ll recommend you to all my family and friends. Thanks
This is the best towing service in Lubbock. William was so kind, helpful, and understanding. I was worried he couldn’t get to my car because our alleyway is narrow but he had no problems!
William was awesome quick to the pick up location. Manners and understanding of my situation. I will be using this company when need be. Thank you Wilson wrecker
The driver was very friendly and did a great job loading my vehicle, making sure it didn’t scrape. He also verified the drop-off location and asked if there was anything he needed to pass on to the dealership.
This place is absolutely horrendous. I asked and called to pick up my car and they told me that it was there, so I go to pick it up and no one is at the impound lot. I call again and I was supposedly supposed to give an hour notice that they never told me about when I called the first time. The lady on the phone then proceeded to tell me that someone would be there in 30 minutes. I waited 30 minutes no one still showed up. I call again and the lady on the phone is insistent that it had not been 30 minutes even though I have the call history with time stamps. She then proceeded to hang up on me.
Wilson Wrecking was prompt and very professional. Jose was the absolute best!! If we need a wrecking service again, we will definitely use Wilson’s again.
I wasn’t there when they took the car but they were prompt and knocked on the door and called to let us know they had arrived and were taking the car and the were very quick and efficient getting it loaded and over to the automotive service for us.
Mere words can not say, how AWESOME Wilson wrecking company is. William the driver picked up my truck and absolutely a gentlemen and knows how to operate and handle any situation one's vehicle is in. You guys are absolutely AWESOME!!! I know if you need reliability they are the ones to call! God bless your business!
Awesome Transaction! Very quick to respond. Driver was friendly and helpful, very professional. Took pictures, got the car loaded and delivered safely. Exceeded expectations. Would highly recommend!!
This tow company was great, from the lady in the office that took my phone call to Jose the driver both were very nice and professional, couldn't have asked for better service and would definitely use them again. They were very prompt in getting my truck picked up and affordable. Thank you Wilson wrecker service.
Amazing service and customer service. The initial lady that I talked to was very calming and informative. I was a nervous wreck but she made things better. The young man that came out to pick up my car was very professional. His appearance was very presentable. He was so confident in his job he asked if we wanted to watch as he loaded my car. I was in a very busy high traffic area. The price was amazing and in the budget. I hope I will not need a towing company but if so it will be Wilson's Towing.
Jose H was amazing…to put it lightly. He was professional, very friendly and personable…but what impressed me the most was his willingness to help me with my vehicle…he showed me several important issues (how to get it out of manually set neutral…removing a fuse to keep the fuel pump from cycling when the key was turned on…and identifying a few missing parts the mechanics forgot to send)
I would recommend Wilson Wrecker Service and especially Jose H to everyone…even my granny if she needed help!
Outstanding job Jose H, and thank you Wilson Wrecker Service!
