What clients say about Taylor Automotive & Tire in Kaufman (TX)
Great place, I had an issue getting my vehicle inspected at other business across the street, was charged by other business. They told me my vehicle was not connecting, but gave me a report showing failed and charged me. I then took it to Taylor Automotive, they plugged it right up and it connected. Passed on everything. Thank you James for helping me. From now on Taylor Automotive has my business, thanks again.
We, my wife and I had a 10am appointment for two vehicle annual state emissions inspections. One vehicle a Ford Escape and the other an Entegra Motorhome.
Upon arrival James with whom I spoke by phone making the appointment greeted us immediately. James promptly proceeded to submit data for the inspection and suggested we have a coffee or water at their waiting area.
After an approximate hour the service requested was performed without any service issues, therefore our vehicles passed inspection.
Overall our first time experience with Taylor Automotive was excellent. We highly recommend for your automotive repair needs.
The Tucker.
Customer service was outstanding. The facilities were clean and inviting. If you’re looking for a good place to get your oil changed to highly recommend Taylor.
Well had another issue. Completely different from what they had FIXED before. Again problem diagnose and FIXED. We all thank you Taylor..
James is very knowledgable and shares it for understanding
They were able to determine the cause of a new tire that was losing air. A new wheel was ordered, and it arrived just days before the big freeze. It was a huge relief, and I would certainly use Taylor automotive services again. Highly recommend!
Super kind and helpful! Due to the winter weather we weren’t able to get our emissions testing done when we were wanting to. They were able to get us in and out rather swiftly!
They were great. Got an estimate then found need another part. Called me to let me know about the extra charge Let me use a loner car while mine was in the shop.
My mom needed to get new brakes etc , they dropped her off at home (we live about 18 miles away) . The parts were delayed so they offered her a loner car until hers was fixed and even offered to drive back out and pick her up to take her back to the shop to get the loner car. Great service and reasonably priced. I definitely recommend them to everyone !
Junior was amazing! He explained everything and show me what what’s wrong with my truck. Also they were extremely fast with getting everything done. Dropped it off in the afternoon, next day by noon it was ready for pick up.
Taylor automotive in Kaufman is GREAT Professional Knowledgeable and great with communications with online inspection report with photos. HIGHLY RECOMMEND WE ARE customers for LIFE, thank you
They did a great job my car was making noises so I took it to them right away and they got it fixed they were great with getting back to me and so honest I would recommend them to everyone great great company. They kept me informed on what they were gonna do to my car and didn’t start on the job until I gave the ok 100% recommend
I had a wonderful experience with Taylor Tire. James listened and understood my concerns, he gave a reasonable quote and stuck to it. My vehicle was ready promptly when promised and I am well satisfied with the work done.
took our car here because it was making weird sounds when trying to to accelerate. told them we wanted them to look over the whole car and try to find anything possibly wrong with it. We ended up paying $150 for them to tell us nothing was wrong with it. Then our car broke down not long after. i'm convinced they didn't even check. We're pretty sure it's the fuel pump that failed. so if you are trying to get on top of something before it breaks and ends up costing three times more do not go here they will tell you they looked at your car when they actually didn't and still take your money.
I went in to get an oil change and overall auto check-up on my 1998 Jeep which I bought used. I was very satisfied with their service and felt that I was getting a thorough inspection on my Jeep. Junior Scott was very knowledgeable and a pleasure to work with. I will definitely be back for all my automotive repair needs.
First time customer the employees at the counter were very nice and professional. They got to my truck very fast. They couldn’t find anything wrong with the suspension and advised me that my tires needed rotating and that fixed it. Very honest
I would definitely recommend. We needing a new transmission and they work with our insurance and was able to finance the rest.
I love how they take pictures of everything.
Service was great. Got me in and out quicker than I was expecting. Very friendly and respectful not only to me, but also to each other and employees. I will definitely use them again!
If you’re looking for honest and effective shop this is it. Upon arrival James had a mechanic inspect out ford Explored. With in 15min he was showing me what was wrong. Drop off the car later that day and next day by 12pm it was ready. Highly recommended
These guys were great and quick in the dead of heat! I just want to thank you so much for helping me out and being so kind! They’re also pretty educational to help me along the way as well! Much appreciated!
Customer service was excellent. JR was very comforting, honest and patient. He answered all my questions and he listen
to all my son and my concerns. Very professional. All the staff was excellent. The service room was very clean.
Queen King
DEFINITELY bring your vehicle here!! The ABSOLUTE MOST HONEST place we have ever taken a vehicle to!! Great work, great service, great mechanics!!! Work was guaranteed & they have stood behind it!! Will always use this place!! Look no further for a good mechanic! Ask for Steve he owns the place!
This is THE place I go for my vehicles!!! Junior always has my back. We didn’t have the money for all of the things my truck needed. I was transparent with Junior about that and we made a plan. He was honest about what could wait and what couldn’t. He also let me have the company van for a few hours while my car was getting worked on.
I will continue to do business with them and I encourage you to do the same!
This was the best experience I’ve ever had getting a vehicle repaired! Extremely fast service and some very knowledgeable people work there. The Service Advisor (Junior Scott) was very helpful in arranging service and sending me out with one of their cars to drive while my car was getting repaired! I’m definitely keeping all my business with them!
I just wanted to give a shoutout to the people at the shop! They’ve been my lifesavers twice now. The first time, my tire lights came on, and they were the closest tire shop. They checked my tires, filled up the air, and got me back on the road in no time. Yesterday, while driving on the highway, I heard a loud pop, but I didn’t see anything wrong. I immediately thought of this place. Luckily, I wasn’t too far away. I pulled in as quickly as I could, and they got my car on the lift. They checked everything and made sure all my tires were good. They even noticed a loose screw and tightened it up. They sent me back on the road, and I was so grateful. Each time, these people have been so patient and understanding. They truly have the “hearts”. This place is a rare gem, and I’m forever grateful for their help. I’ll definitely be back if I ever need anything else for my car! Special thanks to Junior!
Had the need to use Taylor Auto for an alternator replacement in my work van. Junior was very helpful with getting van towed in and had me up and running pretty quickly. Important to me since this is a work van. Speed, courtesy and quality all in an independent local shop. Great to know shops like this are still able to exist. Would highly recommend them to anyone who has the need of an honest mechanic. Thanks Junior!
My boss recommended them to me to fix my air in my car. I took it in and JR was very detailed and helpful with all my questions and concerns. They gave me a detailed report on my car along with pictures telling me everything that passed and the two things that failed! They fixed my air and replaced my filters in record time and at a very reasonable price. I am so happy and would highly recommend them for all your vehicles needs.
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