Hopps Automotive And Towing in
Keene (TX)

We were involved in a very serious accident involving a truck and a 4-horse trailer. Almost everything about the accident has been a nightmare except dealing with the towing and storage company. They went out of their way to make our things available to us and keep us updated on the process from their side. Very happy with the service we received.

Been taking my vehicles to Hopp’s for over 10 years now. Great service, friendly staff, and fair pricing. I’ll never go to another mechanic.

I went into this place to get a quote, and they told me they couldn’t help because someone else had already taken my car apart. When I called later to ask for an email confirming they couldn’t help me, the owner was extremely rude and refused to assist.

Amazing service and prices. I've used them for mechanic work, their tow service, and they had an awesome locksmith recommendation. All this has me as their customer for life. Thank you for everything!

I have used Hopps for all of my repairs for years. They are honest, efficient, and reasonably priced. This week they did a big job repairing the stabilizer bar and other things, which would have cost a fortune at a dealership. They had it repaired in one day at a reasonable price. We are so fortunate to have these guys in business here in Keene.

We absolutely love the Hopps family! My grandparents and I have always preached their praises. this last time in a hurry, my sister locked my baby in the car and within three minutes Justin had came over and got him out and even put up with my grandparents blowing his phone up behind the scenes. They are such great people that they show you even in a busy environment they will make personal connections and do everything they can to help!

Justin and Kaden Hopps Automotive are some amazing people easy to talk to .Hopps they have worked on both mine and my husband cars and did a amazing job.Justin and Kaden kept us updated on our cars through the whole process on fixing our cars.I would Never take my cars to anyone else but Hopps Automotive

I can't express how much Caden and the crew made a stressful time alot easier. We had a mobile mechanic come do $500 worth of work on my husband's car. It died on him coming home that night and needed to be towed. Donnie at Toby's Towing recommended Hopps.(Donnie's truck was down) Best call ever. They were so friendly and helpful. Best tow prices around, and excellent mechanics. We were terrified it was going to be at least a grand, and relieved they were actually very reasonable on everything they did. Thanks to all the folks there! I hope we don't have to meet again too soon, but you are definitely our go to guys!

Cannot say enough about this company. No one else would answer the phone, and Hopps was there in 30 minutes. A huge plus was the dispatcher took all of my information, and told me the cost before sending the truck. No hidden fees, very transparent. Bryan (driver) was very professional and had my truck winched on and tied down in a matter of minutes. I am very grateful for everything.

Justin and his team were friendly, very helpful, and their service is outstanding. From the moment I contacted them, they were responsive and accommodating. Their attention to detail and commitment to customer satisfaction is unparalleled. I couldn’t be happier with the final result. They took really good care of my vehicle, she is up and running again. I’ve recommended them to my friends and family, and I will continue to do so!. God Bless 🙌

We have used Hopp’s a few times now and it’s always been great service and price! They even went out of their way to help us when we blew a new tire, and had us ready to go in minutes. We definitely recommend them!

Hopps Automotive is *always* great! Exceptional service - they do great work, top notch customer service, honest, and reasonable prices. What more can you ask?

Highly Highly Recommended! Had an unfortunate situation…to say the least. And dealing with this company eased my mind. Tyler was extremely professional! He went the extra mile to help us. This is the type of customer service that keeps a business going. THANK YOU, TYLER!

No one wants to be stranded (especially on a Friday night), but if you ever find yourself in need of a tow, Hopps Towing is the company to call. They're not only professional and efficient, but also genuinely care about their customers. When my car died near an intersection in Keene, I called Hopps as well as a few other towing companies. Hopps quoted the lowest price and estimated a 40-60 minute wait. Right at the 40 minute mark, I saw their truck pass by loaded with another vehicle. About 15 minutes later, Tyler arrived to assist me. He skillfully loaded my car onto the flatbed and offered me a ride home. Even though he was on time, he apologized for the wait. Once home, he unloaded my car smoothly, took care of the payment, and was soon on his way to help another customer. The entire experience was hassle-free, and I was impressed by Hopps Towing's professionalism and timely service. While I hope I won't need a tow anytime soon, Hopps Towing would be my first call if I do.

Hopps Automotive set me for an appointment, took my vehicle for evaluation on Time, let me know the status, and repaired it in a matter of hours. Who does that?! Best experience ever getting my vehicle serviced and they didn’t break the bank. They have my business period. 5-Stars aren’t enough.

Always a pleasure to take our vehicles to Hopps Automotive. They are honest hard working people that treat their customers with respect and transparency. Highly recommend!

Hopps was able to diagnose and fix my vehicle. Had a misfire in a 2015 suburban, they were able to diagnose and make necessary repairs. Have used this shop numerous times and never had any issues. They are honest and affordable.

I have been using Hopps Automotive since I moved to Texas almost a decade ago. They are fast, friendly, knowledgeable, and affordable. Every time I go here or call them I don’t have to worry about being taken advantage of or wonder if I’m being over charged or upsold anything. It’s like having family I can take my care to that I can trust 💜

I was very pleased with Hopps Automotive. I always am. They have great service at really great prices. Thank you all for your help in fixing my vehicle in a very timely fashion! All the staff is very friendly, especially the newest staff member, Goose! Ha! Very kid friendly. Goose (the pup) gave my daughter something to do while we were there. My 7 year old didn't want to leave and asked when we were going back! Ha! Thanks guys!

Hopps Automotive is the only place I would ever go for all my automotive needs. Everyone is so friendly and welcoming. The work is top notch and they work quickly to get your car back to you asap. My last visit was to get my oil changed. I was in and out in no time! Thanks Hopps Automotive for doing a great job!

I had a great experience with Hopps Automotive. I brought my car in without an appointment. The problem was diagnosed and they had it fixed the same day before they closed. Justin and the staff are very professional and knowledgeable. Thank you!

Love my experience at Hopps Automotive! The entire staff is super friendly and my favorite part of every visit is playing with Goose, the giant golden doodle!

I called ahead and they got me in same day on a Friday without prior appointment. Great service and pricing. Also gave me advice and reasonable estimate on needed maintenance. Will definitely be my go-to shop in the future.

I service both of my under warranty vehicles at Hopps Auto because they are the most trustworthy auto repair facility on the planet.

Man these guys are AWESOME! Had issues with my transmission, was referred to them from my warranty company. They were so polite and got everything done in a timely manner! Picked my car up today, and almost had a flat tire they aired it up and sent me on my way! No issues and shifts like the wind so far! Definitely recommend and I will be back for future repairs.. Thanks again gentlemen!!! I appreciate yall!

I’ve been doing Business with Justin for years now, I highly recommend Hopps for their business and outstanding customer support. Today I came to Hopps with an odd job of moving a 20’ Conex. Special thanks to Bryan for being kind and patient with us on moving the Conex!

I am huge on service with a smile, customer service, and TRUST. It's a reflection on my age, because 99% of businesses no longer practice these attributes. Hopps, however, does NOT fall into that percentile. After visiting twice and plan on visiting a third time this coming week, Justin is the man making the difference. Thank you, Justin. You have earned my promotion of Hopps to family and friends 👍