Love this place I was in shambles after giving other mechanics thousands of dollars to fix problems back to back that was not being solved I'm a mother of 3 and felt like I was giving everything I had just to end up with more and more problems but Mr.Richard and his wife is amazing a true life saver reasonable pricing my go to for literally everything you will not find anyone else this reasonable in the golden triangle area communication is an A+ They do not mess around and get the job done I have been so relieved since dealing with Mr.Richard you are not being robbed or messed over love the car cave !
Had my heater core and evap replaced. Did a fantastic job in an extremely timely fashion at an extremely competitive price. I will be back. Definitely recommend them
Every time I come here im met with smiling faces, the customer service is outstanding. I had so many questions and felt out of place but they are so sweet and understanding and took their time to answer all my questions I will absolutely be coming back!
I had electrical issues with my car.
They told.me to drop it off so I did
I got a call later that day amd they told me they don't work on electrical or sensors and to find some place else.
When I got my car back my radio would not turn off with the car amd I had to unplug my battery to get it to shut off and it hasn't run right since!
Honestly that's just lazy and unprofessional
Absolutely love Car Cave! Great customer service! Only place our vehicles will go!! Thank you Car Cave for all your hard work as it shows and it does not go unnoticed!! :)
Highly recommend. They showed great customer service and went above and beyond to resolve my issue. They took great care to keep my vehicle safe while waiting on parts. Thanks Again Car Cave!
Horrible place you are better off saving the money and using it to set your vehicle on fire they purposely mess your vehicle up so you have to bring it back make sure you check all your fluids in your vehicle before you leave shame on you crackhead mechanics
Update: THEY REFUSED TO FIX MY CAR AFTER THEY CAUSED THE PROBLEM!
I left my car in your care for two days to get an oil change and fix the loose heat shield. I was called and told that everything was fixed, but when I picked up the car it was running weird, the idling was going in and out, and multiple lights on the dashboard were on and some were blinking. It is already after hours on a Friday and I have no way to get in contact with you to find out what the heck you did to my car and figure out how you are going to fix it!!! You don't even have a voicemail box for customer issues! I am not willing to leave my car over the weekend in this area, so I am having to leave it with a friend all the way out here, 30 minutes from where I live, and I have to come back on Monday to drop it off again to get it fixed...AGAIN! I expect these repairs to be done at no additional charge, seeing as they were CAUSED AT YOUR SHOP!!! I am extremely disappointed with the service provided for my car and, after it is fully fixed, I never intend on using your services again!!!!!!
Hat's off to owners Richie & Richard at The Car Cave in Groves. They have a great team with a wealth of automotive experience and know how to take care of the customer. Trust goes a LONG way when it comes to vehicle maintenance. I highly recommend giving these guys a shot for your next vehicle work. It's even worth a trip from Beaumont because you'll get certified dealer service at far lower prices. They took great care of me when repairing my AC.
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