Santos, is one of the most unprofessional individuals I have ever encountered. He insulted me on multiple levels, calling me irresponsible and other names. The company prices are outrageous, and I would avoid them at ALL cost. He lied and told his company that I refused to pay which was NOT true. The fact this the company charged $200 for less than a mile was ridiculous. I understand a business is a business, but always remember it’s the customers that keep you afloat. I 100% DO NOT RECOMMEND!!

Dallia Davis

04/16/2024 14:40:47

I’ve been trying to find the name of the wonderful man who helped my son and I in the middle of the night back in May. My moving truck brown down in Beaumont and one of your angels came to our rescue to pull us to safety since the truck broke down on the feeder. He then stayed with us until he was called to another call. Thank you so much. I’ll never forget your random act of kindness!

Allison Glaesmann

09/27/2023 21:19:55

Misleading information on pricing. When I called I was quoted $85 to tow the car if still in beaumont. From where the car was towed to where it was dropped was less than 2miles. Car was picked up @210pm and dropped off @215 and I was quoted $100. When I asked why the change of prices I was asked to talk to the driver!!! They couldn't explain to me how it went from $85 to $95 plus $5 fees for using a card!

Stella Isabelle

10/18/2023 19:31:42

The people are rude and unprofessional...Don't buy used engines or transmission. The transmission I bought was trash and they refuse to warranty it.

Heath Wallace

04/03/2024 15:37:02

Last night my son was was in an accident where an 18 wheeler hit him. The Bmt PD called out La Uno towing and when the driver pulled up said it would be $290 to tow it to Vidor from 7th St. When the driver found out that we got someone to do it for 200 he changed his mind and then he could do it for their standard fee of $165. Very disappointed in the fact that a company would try and take advantage of a bad situation. I will never recommend La Uno to anyone.

Mike Young

09/12/2023 14:03:11

When you’re working in the customer service department, professionalism and customer service skills go a long way. This is by far the rudest and most unprofessional company I’ve ever had to work with. Today I missed an appointment due to unforeseen circumstances and when I called to reschedule the appointment the lady with the missing tooth was the rudest ever! All I was trying to do was see what time I could come to the yard to pick up my sons items and she went completely off! She told me she was picking up lunch and would get there when she gets there! What kind of company reply’s like that when I was simply trying to communicate a time to meet up with her. Not to mention I did her a favor by coming back to the yard at her request due to her having an irate customer at her gate when I went there initially at 10am therefore SHE requested for me to come back at 1230pm. ( Like I said earlier I did miss the 1230 appointment due to unforeseen circumstances and called back at 110pm) But when she had a problem earlier that morning, I was open and willing to accommodate her. No Problem was my response. Now my sons school meeting did run longer then expected and I called back 30 minutes later to inform her as well as reschedule an appointment, only to be meet with, I’ll be there when I get there! I run this tow company alone and you can sit there until I get there is completely and utterly ridiculous as well as unprofessional as a company. She was very rude and continued to argue her point of she waited for me now I should just wait as well as she’s not going to give me a time of arrival. Just she’ll get there when she gets there. I again explained well can you call me and let me know once you’re on the way or there so I can come back she again stated she’ll get there when she gets there she will not give me a time. I AGAIN explained there is no reason for the rudeness and poor managerial skills and for one reason or another she became more ridiculous and impossible to deal with. When I pointed out I was courteous enough to reschedule when she was dealing with a situation, her response was that was none of my business! 🙄 However she made it my business when she used that at the reasoning for me to come back at 1230. Anyways long story short here is, if Tricia is the face of this company the reviews will continue to be an epic fail as she is the absolute by faaaar the most unprofessional person Ive ever had to deal with on a professional level. I will say this! Thank God they ended u sending Ramon out to meet me, HE was very kind and understanding to this entire situation and if it wasn’t for his compassion and willingness to help me I’d give this company 0 stars!!! So thank you Ramon for your help and kindliness! La Uno better keep him on because he’s truly the clean u man behind that poor excuse of a representative Tricia. (I may have the spelling of her name wrong) But the fact still remains that this woman is ultimately a poor reflection to this company!

Mary Edmond Harris

08/24/2020 20:43:56

Saved me at 4am..Came in a timely manner and reasonable price compared to others charging extra because of the time THANK YOU 😊

Zaire Jones

02/22/2024 11:29:00

Avoid at all costs! Doesn’t take responsibility for damages to vehicle while in their possession! This idiots that probably don’t even have a high school education couldn’t successfully tow a bicycle across the street if their lives depended on it!! Disgusting excuse of human life!!!

giant22000

10/18/2023 01:15:30

These guys are the best! I was in an accident and they came to my rescue! The driver was so polite and helpful on scene and Tricia, the woman who runs the office, walked me threw every part of the process start to finish. I would recommend them to anyone and will definitely be a life long customer!

Patty B

12/25/2017 18:54:38

They took my headache away after the flood with no problems. Worked quickly on it too. It wasn't even 30 min. He took care of another clients tire then removed some cars for me. If I ever need help again I'm calling them!

Mia Shoulders

09/27/2019 11:04:10

Always fast, friendly service. I have used them multiple times, never any issues.

Bette Paredez

01/09/2024 21:17:38

Another car and my car struck a piece of metal on the highway at night, and popped our tires. Permo (I believe that’s how you spell it) quickly came to our aid when he saw both vehicles pulled off on the side of the road with two officers assuring we wouldn’t get hit. Permo helped both of us out changing our tires quickly, stating he didn’t want us and the officers to get hit, and that there was no need for payment. I am so appreciative of his service! Will be recommending this company!!!

Sarah Mag

03/10/2019 03:20:37

Great company best one down there and they took care of me and brought me and family back to Fresno Tx

KINGB deckard

11/25/2023 12:26:26

They were very helpful and very delicate with my car. LOVE THIS PLACE. Definitely will be using here again in case of further emergencies 🤍

Rosina Hamilton

08/30/2022 17:29:34

I got off work at 9 pm my honda ridgeline broke down on side of the i10 freeway. I called a friend and la uno wrecker they had everything ready just as my friend pulled up. thanks la uno wrecker service; for making the best of a dangerous situation!

James Flowers

10/29/2021 16:45:45

First off lady at the front desk is very rude we talked to the owner of the place about getting stuff out of the car when we went up their everything was good he was making a copy of the license and had to call her over their for assistants and she tells us we can’t get the stuff out with our proof of ownership my husband then tells her he had the paper they mailed and his ID matching the address she said we needed the title it wasn’t till I jumped in and had to tell her that obviously he was on the title or they would’ve sent him the certified letter and that if she looked on his ID and the certified letter everything matched that she finally let us go get some stuff out the car I don’t know if she was just having a bad day or what but from the other reviews seems like she’s always like this she literally had a whole attitude with my husband from the moment she walked in she definitely needs to work on her customer service skills

Savannah Martinez

05/11/2021 10:23:33

Terrible customer service! Price gouging like crazy! Trying to charge me $175 to go 8 miles down the road! Would never use and don’t recommend!

Brad Townes

07/09/2022 12:54:36

My vehicle needed to be towed to the dealership and driver Santos arrived in a timely manner. Santos was very professional and even had my car at the dealership a few minutes before my 8:15am appointment.

Jay Walt

05/25/2020 12:20:07

Fast service , Owner was very courteous and professional. The price was very reasonable. I recommend this Company and give them 5 stars ..Thank you Mr. P @ La Uno Towing & Recovery

Amanda Wilson

12/09/2019 23:48:00

Dealing with this place was a whole nightmare. Not one employee there knows what is going on. I hated every minutes of dealing with them so much so that I wanted to call a whole different company to tow my truck away from there. Un-professional, un-organized and RUDE. Avoid this place like the plague.

Samantha Lee

09/30/2021 17:40:09

This company is running illegally around Beaumont. They do not have proper insurance for towing and on the hook .They also do not have TDLR They don't know what they are doing and they think they can go around the laws to try to make money ILLEGALLY. They steal the stuff from the cars when it's at their storage...and their trucks smell like weed

Bilal Alraji

07/21/2020 01:40:58

Premo was my driver was the best wrecker experience possible very respectable and took me to the closet tire shop for a great price I will definitely be referring them

Hayden Hart

07/01/2019 21:12:29

Excellent service. Timely response time! Very pleased with driver Primo. Service was greatly appreciated. Will reccomend to family members in Beaumont area when in need of a tow service.

Wilson Thomas

11/25/2019 17:16:34

5 hours and the Company my insurance called failed to get the job done but La Una stepped in on a Sunday … late evening and ACED it and wasted no time doing it. Thank you La Uno. You saved me ❤️

Pamela Stover 2683

07/19/2021 05:43:31

I don't recommend this place. Lady at the window is very rude and has a smart mouth.

Mr. Aquarius

02/01/2024 21:59:41

I really appreciate Primo for helping tonight with my flat tire. Definitely a life saver. Highly recommend this company!!

Raven Jones

11/15/2019 05:45:43

Primo and his wife are amazing... thank you both sooo very much for the help last night.. primo thank you for giving my son something to look forward too he was so happy he had the chance to help.. amazing work

Patricia Baiza

01/05/2019 01:28:43

They are fast and honest with prices. Super Recommend!

Tanya Costa

04/30/2023 03:25:24

Came right away, dude was in the middle of lunch with his family but that still didn't stop him from helping a brother out💯💕

James Waffle House

10/22/2021 05:28:08

Please never call here they are berry rude

Beatriz Brown

12/02/2023 18:41:29

Address:	210 N 18th St, Beaumont, TX 77707
Phone:	+1 409-433-1177
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 60 Reviews
ZIP Code:	77707
Open Hours:	Open 24 hours
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

La Uno Towing & Recovery JunkYard in Beaumont (TX)

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