I was on my way back from Houston heading to Edinburg when my 2007 dodge Ram 2500 diesel had a bearing lock up in the tensioner pulley and the belt came off and wrapped around the fan , luckily I was close enough to the T/A in Ganado Tx . to get it in the parking lot so my 18 yr old daughter wouldn’t have to be in the texas heat, I asked the cashier if their were any auto parts store in the area and was told Napa was about a 5 min drive or a 30 min walk , well I called Mike at Napa and he had a new pulley and belt tensioner assembly , and I asked him if there was any way I could get it delivered to me at the T/A and he asked if I could have the exact amount or pay with card on the phone , I told him I had cash and would have the correct amount , I walked back out to my truck to get some change , and he pulled up next to my truck with the part , less then 5 min . It was a perfect fit and 30min later I was back on the road . Mike, I can’t thank you enough for getting me out of bind , you didn’t have to bring me that part I know you were busy , I could hear phones ringing in the background, THANK YOU, for your time , people like you are few and far between.
Best people here and at the one in Edna. Always willing to help me figure out what it is that my husband wants, and if they don't have it in stock, they get it for me quickly!
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