Keystone Automotive - McAllen in
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Address:5001 Tanya Ave Suite 100, McAllen, TX, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:78501
Working Time and Location
What clients say about Keystone Automotive - McAllen in McAllen (TX)
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Bad service! The part for my VEH never got there! Called to cancel and they let me know on the phone i would need to drive to the store and cancel personally, when i got there they said i didn’t need to go and it was already cancelled and my refund should be in my bank from 1-3 business days. Its been 2 weeks and not gotten my refund! Called and they said the order was canceled a later date or any other excuse! Bad customer service the workers are rude! Parts not on time!
May 29, 2025 -
Great place to buy, best prices and quality products, everything was amazing with my purchase, Walter was so helpful and understood perfectly what I needed.
Nov 16, 2023 -
Best prices and quality products. Friendly service clean environment. Definitely a must go get your parts place
Sep 08, 2023 -
Mr Walter is very professional and has been very helpful on my order thanks
Aug 05, 2023 -
Horrible customer service by their sales team. They talk to you extremely unprofessionally
Jun 15, 2023 -
Waited about 30 minutes after they said they were getting order and salesperson just sat in his chair playing on his phone.
Jun 13, 2023 -
The worst thing they change prices as they wanted. I call somebody give me a price then l drive all the way 80 milles and they change the price is just no fare.
May 31, 2023 -
Original price for an item I bought was $60, I wasn’t supposed to be taxed and instead the lady put the taxes but into the original price $65.79. Nor do any of the employees say anything about her mistake, lady always has a excuse when I ask her about it.
Feb 10, 2023 -
Horrible customer service and they always get things wrong. I ordered a part from them and had to get it exchanged 3 times because they kept giving me the wrong one. Second time I attempted to give them a try theyonce again gave me the wrong parts. If they spent more time with customer service instead of joking around with one another in the office maybe they would actually get some orders done correctly.
Nov 03, 2021 -
I was in and out of there very fast although i had 1 item to come off. Thanks guys.
Oct 05, 2021 -
They take too long just to pay and getting parts in the warehouse, salesman always in a hurry, but good quality on parts
Aug 06, 2021 -
One stop and you can get everything you need. The staff at LKQ will help you get a better price on anything you need .2017 Ford Explorer quarter panel for $210 no where else.
Jul 30, 2021 -
Terrible services. They call to tell me parts are ready to be pick up. I go and they can't find it. These ppl don't know what they're doing.
Jul 22, 2021 -
Great customer service and great deals. Highly recommend this place for autoparts
Mar 02, 2021 -
The Manager Tony he’s the best great deals and awesome service I totally recommend LKQ Best in the Valley!!
Dec 30, 2020 -
Purchased a motor and it was knocking took it back and got the another motor now this one is overheating. I’ve been told that they have to do a claim to see if it can be repaired or replaced. Not satisfied with the service
May 20, 2020 -
Nice people and quick to unload. And lots of room for backing in to the dock.
Feb 14, 2020 -
Very good experience. Needed taillight lens ASAP. Had to drive back to Houston. Called and talked with Gilbert (obviously very knowledgeable) and got set up, priced fair and picked up my part that was pulled and waiting. That is how it should go and my thanks again...............
Dec 30, 2019 -
Mr tony was very helpful. Very good prices and fast service.
Sep 11, 2019 -
Great experience finding car parts. Best place to get your auto parts in the RGV.
May 20, 2019 -
Impressive facility, extremely organized and efficient. The staff & management are very friendly.
Feb 08, 2019 -
Thay have great customer service amazing sales staff and answer ?I need to help my shop grow alway have my orders on time if I need something out of the blues thay have my back thank you guys from ADC paintless dent repair and collusion in McAllen Texas
Feb 22, 2018 -
Great product and price. But That guy called TONY. HE TALKS WITH RESPECT BUT HE IS A------ MAKE YOU WAIT FOR NO REASON and he will have you come back next day even if he has the part
Oct 03, 2014
Nearest Junkyards to Keystone Automotive - McAllen
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