Although it seems my car was towed without damage, the owner was extremely confrontational without cause. He seemed to need to explain his displeasure with ICE, which is not my business. I am a Patriot and Love my Country, and will never support those who clearly do not. Good luck in all your endeavors, I heard Canada has a great ExPat Service they offer.
If you're ever in need of a wrecker these are the people to call. Very satisfied with the service and price for towing my truck. I called and they were there within 30 minutes, and incredibly friendly! Craig, you're a gem :) I cannot recommend them enough.
Craig was amazing, saving our roadside flat tire on a holiday weekend. We had a full car and kids so the stress level was high. Craig was efficient, friendly, and offered short term suggestions on where to go for further repair/service.
They came quickly when we needed the car towed on a Sunday afternoon. Fast, friendly, and professional. We will definitely use them again if we need a tow.
I want to give a HUGE THANK YOU to Gun Barrel City Wrecker. At 9:30 tonight, in 12* weather, I put my two little mini dachshunds and my purse in the passenger seat of my car and walked around to the drivers door, only to discover the dogs had somehow locked the car doors.
I called GBC Wrecker, they were there within 5 minutes. He had to work really hard to get into my little Mercedes SUV, out in the freezing cold with my dogs barking like crazy lunatics every single second, which I guess at least kept them warm as the car was not running!
I so appreciated that he was there so quickly, esp tonight of all nights! And I didn’t get his name, but I sure do appreciate his help!
This company is great. Arrived within 30 minutes of initial call. Super friendly and helpful. Definately would use again and recommend. Great prices,, excellent service.
It’s not a fun experience getting towed but a constant reminder of how I shouldn’t have parked there for 20-25 minutes as you fill out paper work doesn’t help things. Customer service doesn’t usually top the list for a wrecker service but this was a new low for any business I’ve ever walked into.
Needed to use them to help get one of our trucks pulled out after getting stuck. The folks were genuinely nice and very prompt. Would highly recommend.
We were so impressed with Craig’s professionalism. Our truck and trailer were stuck. He showed up quickly and had to pull us out from more than one direction. He stayed til the job was done. He even helped my husband load a table in our truck. We highly recommend their services.
Called to get a work van pulled out of mud, gentlemen over phone was impatient and rude. When I called him out on it he said goodbye and hung up. Our company will not be using your services
From the moment we made the call to your wrecker service, we were greeted with friendliness and kindness. The lady that answered was very efficient and very prompt. We had locked our are keys inside the truck at our Airbnb lake house in Trinidad. Craig came within an hour and was very fast and a great person to talk to. I would recommend this service to anybody that needed lockout service or who is looking for a good wrecker service.
Unfortunately I have required roadside assistance twice in the last few years. Both times Gun Barrel Wrecker Service has come to the rescue. I've been impressed with the owner and his son, Craig. Craig asked a lot of questions and, to be honest, they were things I hadn't considered. He wanted to make certain I was getting not just what I needed overall, but to make sure he was providing what I wanted, epitomizing what I consider professional service. Great people! Great service! Great price compared to their competitors- much less! I would recommend them to everyone.
Even though I ended up canceling my service because by the grace of God my truck started. This wonderful company was going to tow my truck from Mabank to Tool for only $120 on New Years Eve! Shout out, if I ever need this service I will for sure call them!
Polite service with a smile. I had to get my Jeep towed from Walmart on a Sunday. The gentleman that picked me and Jeep up was very knowledgeable. I will use this company in the future for towing emergencies. Thanks for such great customer service.
Absolutely excellent service great attitude I would have to say this is the best tow truck Service around Cedar Creek Lake so if you’re looking at tow trucks and reading this review I would use them again if I need it in a heartbeat I have these guys programmed in my phone
Gun Barrel wrecker service is the BEST in the business they are the only wrecker service my family will use they have been helping my family for over 45 years the Owner Steve and his family are the most kind and professional people you will ever meet if you ever need help with wrecker service please call Gun Barrel wrecker service.
This was the best tow experience in many years even if it was only for 20 feet. Great guys, Steve made it fun & easy throughly checking everything to be absolutely sure. He never gave up trying! Yahhoo thanks bunches for helping me get all the way home safe!
Steve and Greg could not be any more helpful or professional. Very fast response, very careful when loading the truck on the flatbed and great local knowledge of where to take me for a professional and affordable repair. Highly recommend!
Fast service, the tow driver was really nice, he just wanted to conversation with ya to much, I was ready to go but I didn't want to be rude, what should have taken maybe 10 minutes of paperwork took 30 minutes, other then that the service was excellent.
Really Good Customer Service! Had to have roadside service on a dead battery. The service professional came and provided top notch service. He gave our battery a jump start, tested out our battery. Provided us with information on the closest place to get a new battery. We went to O'Reilly auto parts. The Wrecker service personnel assisted us to change out the battery, and even cleaned our battery terminals for us. He was very polite and super helpful!
Our business solarworld LLC has had to use this company more than once. Honestly the quick response and professionalismis and will be the reason we continuously keep using this particular company. highly recommended reasonable prices guaranteed service request anywhere.
