This place is ahhhhmazing! 5 calls to other places and they turned me away this company came with no questions asked even headed my way before I had the invoice paid! 10/10 for sure I highly recommend these guys!
We were stranded on I35, made one quick phone call to Interstate Towing and they got us picked up, on a flatbed, and back home safely. 10/10 recommend Interstate Towing every time !
Handles cars, trucks and people very well! Between Tom and Sandy, I was genuinely impressed with the kindness, immediate response and vast knowledge for my accident and towing needs. They provided a fantastic service in an industry that sometimes is hard to like. I gave my teenage daughter their card for her wallet because I wouldn’t trust anyone but them to get her safely home. In Kyle and Hays Co, I’d save their number for all roadside needs!
Costumer service was amazing! Sandy was very patient and helpful. They were also really quick with pick up time. I’ve worked with other companies but I definitely recommend this one.
This company made a car crash so much easier of a thing to work through. They were able to work with my families schedule, allowed me time to get things out of my vehicle, and were understanding when the salvage yard didn't show and plans changed. Most of the time dealing with tow places is horrible and the people try to turn a bad day into worse but this small lot is full of honest down to earth humans beings just doing their job
What a wonderful experience. The absolutely amazing staff helped guide me through what was already a stressful situation and worked with me to give me all the information that I needed. I would recommend them for any service they provide! 5 stars... if I could give more they would have them! Thank you interstate towing team. I could not have done it without you beautiful people.
This is a family run business ran by the nicest people you could ever hope to meet. They have helped me several times by towing a couple of my vehicles and they are simply the best. It's the only call you need to make and you don't need to worry about anything. Your vehicle will be taken care of and you will be treated like family.
Extremely professional, quick, and knowledgeable tow service that helped me move a car in downtown Austin. They had excellent communication throughout the whole process and I'll be using them again for all my tow services.
AMAZING PEOPLE!!!! My mother’s car broke down leaving my 90yo grandmother at home alone. I called Interstate and told them the situation. They had a driver there ASAP and got mom back home. Then the driver went the extra mile and offered to look under the hood to see if it was something obvious. He pointed out a broken alternator belt. Mom was able to get a friend’s son to replace it for her. I live three hours away and the thought of mom being stranded for a long period of time and Gram being alone was terrifying. These guys are truly a blessing.
Having a Vehicle towed for any reason can be a stressful situation, but after conversating with the young Lady by the name of "SANDY "
Eased the stress level associated with having to have my vehicle towed.
I have never experienced a Calm, Professional, Attentive individual that exhibited Over and Above Customer Service that is TRULY LACKING during the current times living in.
Facility was Prompt, Engaging as well as following up confirming what was initially discussed.
I can't say enough about this facility except that me and my Colleagues will be customers from this point on when needing services that coincide with their expertise.
Sandy, Thank You again for your insight and comfort
The people at this company are so nice and quick response time! Sandy is amazing and understanding of my situation and got me help quick! Eddy and Tom are both very nice and get the job done quick! I couldn’t recommend this place enough. If you need towing they are the place to call. Amazing!
Needing towing services is never pleasant, but working with Sandy and Tom is a delight. The ignition broke and stranded my car in a Walgreens parking lot. The front wheels were locked. Tom was masterful in his handling of my car onto his flat bed. When we couldn't drop my car at my house he offered to take it to the mechanic at no extra charge. After we dropped the car he offered me a ride back to my house. Both Tom and Sandy provided great customer service, and I highly recommend them if you ever need towing services.
The owners of this company are amazing and really helped me on a Sunday when my daughter's vehicle broke down. They were amazing when an Austin dealership couldn't be bothered to look at her car after we had an appointment made and didn't even think twice when I asked him to turn around and go to San Antonio with the car. I highly recommend this business should you ever have the need for towing.
Believe the 5-star ratings!! Needed a tow company to tow my vehicle from my house to a local repair shop. In under one hour, my vehicle was picked up and safely dropped off at the shop. I chose Interstate Towing based on the great reviews and I was not disappointed in any way. My first contact was Sandy. She was friendly, professional, informative and took the time to explain the procedure. A real gem!! Tom, the tow driver was also friendly and professional. He took great care in loading my vehicle on to his truck. Even complimented how good my lawn looked!! This is the first time I needed to contact a tow company in my area and if I need their services again, they're the company I'm going to call!!
From out of town, arrived in Buda after a 5hr drive. After I pumped fuel at HEB my car wouldn't shift into drive. Called Interstate Towing; Sandy whom answered was professional, pleasant and so helpful!! So friendly she put my nerves and frustration at ease. Ms. Sandy had answers to my questions before I even askedTom her husband was just as professional, courteous and helpful while towing my Hyundai. Highly, recommend their service!!!
Interstate Towing far exceeded our expectations! Sundays are special and sacred days in the great state of Texas, and all across this great country - as a day to spend worshipping, in church and with family, but we had an emergency towing need come up, and was so grateful Sandy and her team were both available and willing to help. Not only did they assist, but they were able to complete the towing work far ahead of the time we expected. And, to add, they communicate so well/are clear and easily understood over the phone. This is a first class business and I highly recommend their services. Thank you, Interstate Towing!
My husband and I were driving our newly purchased classic car home from Austin to New Braunfels when we had an frightening incident with the car. My husband managed to veer the car to the tiny shoulder of I-35. We called several towing companies to help (none would come) except for Interstate Towing and Rescue of Kyle. This company was hands down the most caring, concerned and proactive towing service we have known. Sandy responded immediately to our call and even arranged for a Fire truck to ensure all of our safety while our car was disabled on the side of I-35.Tom was there in minutes (very friendly and helpful) and managed to get our car up onto his tow truck and all the way home, and even waited for us to arrive home and helped us get the car into our garage. TOP marks 10/10 to this company-I would recommend them to everyone!
Excellent service!! I just get my Tesla towed from 20 miles away from my apartment, they make sure your car get in perfect condition before and after the towing. 100% recommend….
When I got sandwiched on the highway and I couldn't move my vehicle, I quickly called Interstate Towing. Not only were they there super quickly, they contacted the local PD and were so calming and talked me through how to be safe when there was no shoulder to pull into. Then the next day, then I was cleaning out my vehicle for the body shop, they were gentle, caring, and gave me great tips. I'm very grateful to their quick help! The offices are to the right of the yard.
Broke down in San Marcos and most of the nearby towing services had negative reviews. Based on google reviews I contacted interstate towing a few miles up the highway in Kyle instead. They towed my car to a nearby mechanic. Sandy was super professional and courteous in coordinating the service for me. Quickly sent the receipt I needed for insurance reimbursement. Edward towed the car quickly and easily, no issues. I recommend them!
We had to abandon our vehicle in the Feb '21 snow fiasco in a remote location on a rural road. Being from out of town all we could do was look up a local two service and picked Interstate based on best Google reviews. I left the key with Interstate and told them where the car was the best I could and they went out, risking life and limb and recovered the car for us quickly. Very pleased with the outcome of a very precarious situation. Excellent work by a very trustworthy team.
Can’t say enough about this Company straight honest, great pricing, HONEST, Awesome Customer service. I needed a Tow from BUDA to Discount tires within 20 min of my call Tow truck arrived. I was greeted and made sure my Cadillac would get towed safely and walked me through the tie down process and explained to me what was next. I felt comfortable and safe on our way to discount tires If I could give 10 stars I would. Thank you Sandy the dispatch and Tom or safe ride.....
Sandy and Tom came to the rescue after waiting 2 1/2 hours for a recommended towing company. Sandy and Tom showed empathy and assured I would be taken care of promptly. They towed me to my repair shop in Buda Timely. I highly recommend Interstate Towing to anyone! Thank you!
I can't say enough good things about this company after receiving their help with getting into my car after I had locked the keys inside. They go the extra mile for you. Exceptional customer service even after the service was complete. You have a new loyal customer! Keep up the great work and THANK YOU for being so wonderful and there for me when no other business could/would!
if I could give 10 stars I would. I spoke to Sandy, she was so sweet & friendly. She made sure I was aware of the name of the driver, the time he would be where I was etc. This company is awesome, quick, efficient, professional, personable & courteous. Great Service. If I need another tow truck service, they are it. Thank you Sandy & Tom.
This company is first rate. I was on 35 traveling by myself and had car trouble. I talked to Sandy to get help and her first concern that I was out of traffic and was safe. She kept me informed of when a truck would arrive and the name of the driver. What a calming voice she had! Interstate Towing was considerate and professional in every way. They were on time and the driver was polite and made every effort to put me at ease. I recommend them to anyone who needs this type of assistance.
I contacted Interstate Towing & Recovery of Kyle and spoke with Tom after my son was in accident. His first question was if my son was okay. He was so kind and had a truck at the scene of the accident within 30 minutes. The driver Eddie was great and brought the truck all the way back to a body shop in our home town. Tom stayed in contact with me throughout the process and emailed an invoice for insurance purposes. I was very pleased with service we received and I highly recommend Interstate Towing & Recovery of Kyle.
I was distressed but the co-owner Sandy at Interstate Towing in Kyle put me at ease. So very very helpful. Tom, owner, quickly arrived after personally connecting with the car dealership and —again, I was put at ease. Such good and honest folks. Stellar service on all accounts.
Oct 06, 2018
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