Cullen Auto Parts JunkYard in Spring (TX)

DO NOT SHOP HERE!!! We drove 2 hours, they promised us a car part. When we got there, the man said he refused to give it to us because he can resell it for higher somewhere else. What a waste of time! Please read these other reviews, we didn’t think it would happen to us until it did.

Was friendly & welcoming prices was reasonable they had me in and out in no time!!!

Needed a window for my car. No windows in the entire state for my car. They were all back ordered. Was referred here by the body shop I use and they had a perfect window waiting just for me. Came and was out the door in less than 30 minutes. All of the guys in there were nice. Mario helped me and made everything go smoothly. Hopefully won’t need anymore car parts or windows but I know where I’ll check if I do!

They are nice and professional but you make sure you got the right part before you paying bills be careful it is gambling with your own money they will charge you re stacking fee the part you return . It doesn’t matter the part is right or not working ! My advice is be careful it is gambling with no hop winning.

One of the best junkyard for parts in Houston really good prices really good costumer service

Always professional, accurate and helped me in a timely manner, regardless of their busy schedule! Thank you Gus, Mario, & Junior! They helped me find a new bumper for my truck :)

Very friendly and helpful people. Make sure you know the price before going in, was told & charged $10 over advertised price. However, since it's still cheaper than the dealership I didn't make a big deal, just a little disappointed.

Worst place ever. They tell you they have parts on the phone & then once you get there they tell you it’s not available.

The worst attention, there is no communication, they are rude, they ignore you, they put calls on hold while they talk to each other without doing anything else. Not recommended. If i can put 0 i do it

Best place to get your parts

Prices are ok compared to other places. Takes a while to get your part so come ready to burn 1-2hrs. Also if you don’t mind smelling like you were at a bar all night this is your place. Costumer service could be better.

I had an okay experience overall honestly. Not as busy as other places I've been to, it's a little smaller, but they took me to the car and let me pick and choose which parts I wanted and gave me a fair bundle price. They let me watch how they took the parts off though which was pretty useful for me as an amateur mechanic. Bring boots to walk in mud though! Customer service is good

Kind customer friendly and efficient

I will not be coming back here. I purchased a $250 transmission that they verified would work on the vehicle but when I went to install in the car it did not work so I went back the next week and they offered me another one so installed again is 400 labor plus 60 transfluid but it didn't work again, so I went back to at least get credit store but the owner said it was my fault in a rude tone and did not gave me any option . the owner of that place doesn't care about customer service all he care is he's pocket plus they take too long to help you every time i went there spent like 1 to 2 hours waiting and seen a lot of people mad for waiting Very shady place and I would NOT recommend going to Cullen Auto Parts. Owner did not even care to be reasonable

Great owner, I have purchased several motors and transmissions from here. Only had a issue with 1 and they quickly exchanged it.

I will not be coming back here. I purchased a $350 part that they verified would fit my vehicle but when I went to install in my car it did not fit. I went back the next day and asked if I could get the correct one, they said it was my fault since I looked at it. I was told that I would have to pay another $350 for another one and no even exchange or returns could be done. Very shady place and I would NOT recommend going to Cullen Auto Parts. Owner did not even care to be reasonable.

Best prices in town

Very rude people I called to ask for a few parts and the guy said “no we don’t have it” and hung up on me as soon as I asked for the first part. I called back and told him another salvage yard referred me telling they had the parts I needed and again before I got a chance to even ask for the other parts I needed for the other vehicles he said “I told you no we don’t have it!”and hung up on me again. Definitely never doing business with these people again.

Absolutely horrendous experience. Talked to an associate over the phone about a part for a Honda civic. I asked at the very least 3 times to make sure they had the part in good condition. The man said yes absolutely and completely reassured me as well. I just wanted to make sure before driving in a 2 hour traffic rush from the Bush Airport area. After finally getting there, the part they had was actually broken. Then they had the audacity to say they were going to charge $180 for a BROKEN part. I was in complete disbelief. The dealership brand new it would be $380. As a business you would like to give some kind of a deal ESPECIALLY after you had been reassured at least 3 times over the phone that the part you were going to drive there for was in stock and in good condition. Obviously. that did not happen. On top of that the man I spoke with (whom the employees called Mark) was extremely rude to me and raised his voice. Screw that. After reading through further reviews down below I noticed they use the word RUDE a lot. There was also a putrid smell coming from one of the employees. This is NOT how you run a business, that kind of behaviour will not only drive away your customers, but if that's how you treat people then I can't even imagine how you treat your employees. I am NEVER coming here again and I advise others to do so as well.

DO NOT BUY FROM THIS SHOP. Was charged double for a bad part they sold me since they did not want to do an even exchange. We paid over $1,000 in parts in two days because I wanted to try and expand my market of local salvage yards that we purchase from but coming to Cullen Auto Parts was our biggest mistake. You all should really consider driving down Airline and take notice on how to run a customer-oriented business. Keep comparing to dealership prices, don’t consider online pricing, and do not stand behind the products you sell...that’s probably a good way to keep customers and other shops from buying here.

Ordered a dash took longer than 2 days to come in and never got the airbag shipped with it when specifically asked for the airbag then call them and ask and they tell you that you never asked for I wouldn’t waste your time with this company then they start to get an attitude with you

I visited this place to get some parts for my car and they were very helpful and respectful. I saw so many cars here, I’m sure everyone could find what they need for a very good price. I would recommend this place to anyone that is looking for parts.

Dealt with them through email and photos. Set up a delivery driver to pick up and received part in great condition. Easy to work with and hope to do business with them again. 5 stars on this one

This guys are no so nice kind of rude They think do like a favor when You buy there and now ceaziest think a pull hood cable and bumper more expensive than New what?? Are They crazies? Better new ones I thnik no good option anymore

Sold me the WRONG PART and said they wouldn’t switch it out because it was longer than 30 days since I bought it. Crooked, crooked, crooked people!

Great customer service

DO NOT BUY This place refuse to refund your money if part is bad. This place cares about profit more than they care about you. My mechanic lost lot of money and recommend I go to dealer to get good part. I lost time and money because of this place.