My son got a flat on his car. I advised him to call the insurance company(USAA), because towing is included with our insurance. They told us they would have a tow truck out to us in 45 mins. After about an hour I started looking for towing companies in the Crosby area. I came across Smith. I called they were on another job but after 2 hours of waiting on my insurance to send a tow truck, I received a call back asking if we still needed to be towed and in less than 15 mins they arrived hooked the car up and we were home. I really appreciate how fast they responded to our call. But I really appreciate the fact I received a call back checking to see if we still needed to be towed.
Thank you guys
I was stuck on the interstate feeder with 2 blown tires during drive time. Smith Towing dispatched a truck that came as soon as humanly possible under those conditions. Joseph Smith was kind, considerate and skilled. He had me towed to a nearby tire shop safely in a relatively short time for a reasonable fee. What was a very stressful situation was made less so. I hope I don't need their service again but I highly recommend them for anyone who does.
Great experience! After AAA left me in a bad spot waiting for hours and it was getting dark, I stumbled across this company and decided to call. They came when they said they would and were kind and helpful! I would recommend them to anyone needing a tow.
I called What A Tow because I was blocked from getting out of a parking spot due to a vehicle blocking behind me. I asked two different stores to make an announcement to find the owner & when nobody responded I called What A Tow, he showed up within 5 minutes. Once he arrived, the owner of the vehicle showed up. The tow truck company did not charge me for anything. The driver was nice and polite. Highly recommend this business.
This was the best dang tow experience I ever had Jospeh came very quick and helped me right away and was very friendly and even drove me home after dropping off my jeep at the mechanic I will call him again if I’m ever in trouble and you should too ? ?
Omg! So many good things to say, where do I start. Joseph Smith was the kindest, funniest, most professional and accommodating tow guy EVER! He was on time, drove carefully and even offered us water and (phone chargers??) If ever in need of a tow please let Smith Towing and Recovery be your first call.
Joseph was so helpful with my situation. You could really tell he cared for me and my vehicle during the whole process. He took the time to assure me I was in very good hands and gave me a fair price for the process. Can’t recommend enough!!
Best tow choice I have ever made! I want to thank Joseph so much for going out of his way to help my family! He was very respectful and assuring! I will be calling them for all future tow needs!!
Joseph was absolutely amazing! He responded to my call immediately and was at my location within minutes and even helped me with my problem with my tire. If you want a local person in Crosby, these people are the people to call! Will definitely recommend anyone to this company.
Awesome an amazing 10 out of 10 if anything ever happens again definitely calling them for a tow because I waited 7 hours for a tow truck had one tow truck get a flat second tow truck was called out to a major wreck and then I was playing phone tag back and forth trying to get a tow 10:00 at night the Smith towing showed up and saved the day thank you guys for being reliable
Mr. Smith went above and beyond to insure that my son and I made it home safely that night. He was the fourth wrecker that I called that night. The cost that everyone wanted to charge me to tow me from Devers to my home in Houston, he towed us to Houston and got me to a 24 hour tire replacement. I greatly appreciate him, and I’ll definitely call him again if I need help.
Joseph was awesome. The service was awesome, he got to me fairly quick and seemed very knowledgeable and experienced. Also he towed me to the first discount tire that I wanted to go to(unfortunately discount tire was already closed and I had to leave my car over night) and when we got there he recommended that we drop it off in a better area due to me having to leave it over night. He towed me to another location without charging me extra. Was very friendly and would definitely go with them again.
Not sure,, what the guys name was that came and helped me @1:30am, but he was freaking awesome. I called Allstate and they told me no one wanted to come and assist me because I was on the side of the freeway and it was dangerous! I called this tow service asked could they put my spare on,
He asked what the landmark was near me told me he would be there in 10mins, made it in 8 changed my tire in less than 6 mins! Real nice guy and I appreciate him
I drive around a lot, mainly at night time with my girlfriend. However, I ran my car into a curb during a rainy night with the lanes barely existing and called for towing. I was taken to a 24-hour tire shop that was recommended afterward. Joseph was nice, chill, and was good at communicating, as well as arriving as soon as he could.
Best wrecker service around! Joseph is the epitome of great customer service! Excellent price, professional and friendly! Thank you Joseph/ Smith Towing Crosby!
Called my own roadside assistance and the young man couldn't get spare from under our truck. I was told I would need to have someone tow the truck and since it wasn't on my policy even though I was with the vehicle was going to cost almost $300.00!!! I called 2 private towing services. The 1st one didn't answer and the 2nd was Smith Towing. From the time Joseph took my call, he was there within minutes. Didn't need a tow after all, was able to get spare from under the truck. Awesome customer service. Above and beyond service. Will definitely use them again and will always recommend them. And the price was reasonable. 5☆☆☆☆☆
My son got a flat tire late last night and I called Joseph. He was very professional and kind. Got there in record time and had my son back on the road in 15 min. I would recommend Joseph to anyone needing help in or near Crosby, Tx.
Thank you Joseph for all you did!!!
I called at 3AM and was met with a quick response time for a reasonable price. When Joseph Smith arrived he had me loaded up quick while being careful not to damage anything on my vehicle. Will definitely be using Smith Towing again
I needed assistance retrieving the keys from a 2002 Dodge 2500, Joseph Smith arrived within 15 minutes as he said he would and got the keys out quickly after he arrived. He was very respectful and had a great attitude! I highly reccomend services from Smith Towing and Recovery if you want the job done right! Thanks again!!!
Our car broke down after midnight on the way to a wedding out of state, and these guys rocked. They came to the rescue and helped us. I don't believe anyone else could have helped the way they did. They went above and beyond what was needed and I am very grateful that they were willing to get us taken care of.
A huge thanks to Linda Burch at Smith Towing in setting up a tow for Garrett and I last week and for working with AAA for charges. The tow driver was very nice and knowledable and got us and Garrett's truck safely back home! A note of caution to other AAA Roadside Assistance club members...several times we have been told that AAA has no service providers to serve the Dayton/Liberty. When I questioned them and told them that Smith Towing does service this area then they immediately became defensive and said that Smith Towing was, on fact, an approved tow & service company for AAA but almost always refused to honor their commitment. Our yearly contract with AAA Roadside Assistance Club will expire in May AND we are planning to find a different auto club to join.....any ideas on other clubs will be greatly appreciated. Please DM me or Garrett Reynolds so we can find a new auto Club. On a lighter note please know that the entire staff of Smith Towing are very professional and care about their customers. We've used Smith many times and we never had any problems at all!
Great towing company. Highly recommend. Assisted me at 1 am when I was in a huge bind. Joseph was highly professional and I’m very greatful for his assistance and service
Had my daughter’s car towed and Joseph came in middle of the night to the rescue, was professional and courteous and made my night. AAA came though and I can say “Great Job”!
After waiting nearly three hours for a tow through AAA these guys arrived on site within 20 minutes of me calling! Professional and courteous, I would recommend them in a heartbeat.
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