This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback for XL Parts in Atascocita, TX, sentiment skews positive: quick access to the right parts, knowledgeable staff, and notably lower prices than big-box stores. Inventory is broad with inter-branch checks and many items same day, though a few shoppers got mismatched A/C parts or couldn’t find a specialty kit. Service is generally friendly, but reports vary—easy returns for some, a refused return for another, and one long phone hold; limited hours noted. Overall: 88/100. Best for buyers who know what they need and want value pricing; snapshot only.
Address:
19525 Pinehurst Trail Dr, Atascocita, TX, United States
I was turned away, I came in to this location with an untouched part and receipt, before I arrived I called to ask if I can return my part to any location and I was advised as long as I have my receipt, the guy told me NO he can’t return my part and that it will mess up his money, he told me to go back to the store I originally purchased part from, I was lied to and disrespected. He called someone on the phone and was speaking in a different language thinking I wouldn’t understand. Then turned me away, once I left I called a different location and was advised by a manager as long as I had a receipt I could return my part to any location. So why was I lied to. I was treated unfairly and it’s not right!
Knowledgeable and helpful staff and the prices are significantly better than Autozone (10-30%) for the same or better part. You do have to have slightly better knowledge about what you're looking for that if you were going to an Autozone, but you don't have to be a certified mechanic. They're good about checking to see if they have a part in stock if you call ahead, and there are a couple other branches in the general area that they can check with if they don't have the part at this particular location.
A no nonsense, inexpensive way to buy auto parts. Not on-line, you must visit the store person. Staff seemed fairly knowledgeable. Din not have a Murray A/C retro fit kit #26601 that I needed. Also bought four high side A/C valves, all the wrong size for my '85 Bronco. On the good side, they had ethe power window motor at a great price. "they had work shop seats to sit in (I am somewhat disabled). No issues with the returns. they were just as cheerful with the returns as when i bought the parts. They are number ONE on my list to call for parts. I am not a garage or mechanic but saw many people running in and out to deliver orders. No dust in this shop.
