What clients say about Sand Hill Wrecker Service in Hale Center (TX)
Above and beyond! These guys went out of their way to make sure I got to a mechanic even though it was getting late in the day! Thanks for the ride and great service and good care for my RV motorhome.
Dwane was great! My family and I were on a fishing trip in Toledo Bend during the Thanksgiving holidays in Shelbyville, Tx. Went to get groceries 30 minutes away and my truck wouldn’t start. Dwane came out and got a diagnoses on my truck and got it hauled to the dealership. Great service and a great guy!
This is one of those times that you wish you could give more than 5 stars. This is a very great company, friendly, humane and very professional. I got stuck in the middle of no where, the first 3 wrecker companies that I called wanted me to pay some ridiculous amount upfront before they even come to the site. But when I called this company, first they showed empathy, they asked where I was and told me they will be there in 30 minutes. When they did show up around 30minute’s time, they showed up with every equipment for any kind of situation. Two gentlemen full of experience and compassion. They put heads together and agreed on what to do and they set to work.
When they finished and told me my bills, I was so happy. May God bless them both. I recommend this company to everyone needing tow service.
We called at approximately 12 AM on June 2nd, when my boyfriend’s truck broke down. Needed a tow from Center to Logansport. He gave us an estimate, and we said we would weigh our options (meaning call the only other wrecker service in Center) and get back to him. The other towing service couldn’t accommodate us. We called no more than 15-20 minutes later, and while he answered, he didn’t speak directly to us and I’m sure he didn’t realize we were on the phone. We CLEARLY heard him tell someone, we “weighed our options for too long”.
We continued calling, from my boyfriend’s number and from my number, and didn’t get through. This was the number advertised on their website and google page. The voicemail listed two more numbers to call, and we called those multiple times too, with no success. After about 30 minutes of calling, both of our calls were going straight to voicemail, to 2 out of 3 numbers we were given by them to call. I’m not sure if we were blocked, phones were disconnected, etc., but it definitely seemed as though we were being ignored.
Reading reviews, I see the owners have mentioned a “24-7 answering machine” and their websites advertises a “24-7 dispatch number”, all of which we called. While their lack of availability and dependability is certainly frustrating, the reason I felt the need to write this lengthy review was due to the comments heard over the phone. You cannot possibly claim to be a 24/7 towing service when you are not only unreachable 24/7, but seemingly refusing to answer a call back while we took MAYBE 20 minutes to see what another place was charging. I do not recommend anyone use this towing service outside of hours convenient for them. I look forward to hearing from the owners.
very understanding, cooperative, and pleasant people to deal with. The interaction was because of an accident, so while it wasn’t a pleasure, they certainly made this horrible experience much easier to cope with. Thank you Sand Hill Wrecker Service!
I requested a tow through roadside assistance and got Sand Hill Wrecker, and I can't say enough about how great their service was and how well they treated me. They never abandoned me and helped me through the process of getting my rental vehicle towed 3 times. The owner and his wife personally made sure I was taken care of even after dropping me off and was willing to stay and help if I needed more of their services. If I am ever in need of towing and in Center TX, I know who I can call for good quality service. Thank you guys so much for your hospitality!!!
I had to call them because we had a company truck stuck and it was near the end of the work day. We are a business in Conroe TX. and they were stuck out in Milam, TX. They responded quickly and got the guys unstuck. I received a call back to let me know the job was done and he let me pay over the phone. Price was very reasonable too. Highly recommend this company.
5+ Star Company
I called these guys at 4:30. They were at my gate in 4 hours! I had a large military vehicle break down 2 hours from my property. They responded incredibly quick. They were skilled in working with air brakes. They showed up and put the truck exactly where I needed it.
They were experienced, safe, friendly, and professional. Thank you for the exceptional work men! I’ll definitely call on Sand Hill Wrecker again.
We had a problem with our RV and it needed towing. Larry and his crew came out and fixed the issue. We ended up not needing a tow. They were all wonderful and knowledgeable. Larry was honest, efficient and highly knowledgeable. I highly recommend using them for any of the services they offer. You will not find a better crew to take care of your problems. They were a Godsend to us.
So sweet & friendly. Great conversation . I most definitely recommend them. Thank you guys so much for coming out helping us. Hope you find your radio !!
Load shift and had to take off trailer with special equipment that was brought in. Had to restock and reload trailer . On time very friendly and knowledgeable of what was needed and explained what they were doing all the way . Will use this group more
Larry from Sand Hill Wrecker Service was extremely knowledgeable and done a great job from start to finish on the tow of our motorhome. I would highly recommend his service and use again if needed.
I would highly recommend Sand Hill Wrecker Service for All your towing and roadside needs. Mr.Larry and his staff are prompt, professional, fair pricing and most of all friendly. I have used their services a couple if times already and will definitely continue using their services when needed.
PINKSTON LAKE ADDITION
I got stuck on the top of the hill at Shelbyville Cemetery. They came fast and expertly winched me right out and the price was reasonable and all this on a Sunday too thank you your awesome will definitely tell everyone to use you 🙂
BE CAREFUL USING THIS COMPANY! THEY DO NOT TAKE RESPONSIBILITY FOR DAMAGE TO YOUR VEHICLE CAUSED BY THEIR TOWING!
My insurance company (Geico Roadside Assistance) contacted Sand Hill Towing in Center, TX to tow my Class C Motorhome to Shreveport since my motorhome would not start. The company hooked on to my motorhome and I said “please be careful with our little motorhome”. Owner said he would be careful. I followed up to make sure it was delivered safely to Shreveport. Upon inspection of my motorhome, I noticed the tow hitch on back of my motorhome was dragged and destroyed. I called Sand Hill the next day and was told “the HWY 5 road was bad” and they would not pay for damage done to my motorhome. Said to just call my insurance company. I am really disappointed with the quality of service by this company. They do not take responsibility for damages to your vehicle when the damage is done during their tow!
I recently used Sand Hill Wrecker Service to have my car picked up, after a breakdown. The tow operator was prompt and efficient. I drive a Camaro, so it's fairly low to the ground. Therefore, I requested that they send out a rollback. The company happily met that request. I was still more than nervous about damage being made to the vehicle, while loading and unloading. The equipment seemed new and up to date. The tow operator was more than knowledgeable about how to load and unload my vehicle causing ZERO damage. The process went smoothly and did not take forever. It was also towed for reasonable price.
Sand hill had to tow a antique car for me about 3 months ago at midnight. Answered phone quickly, responded quickly and was friendly and very careful with our car. We will definitely use them again!!! Highly recommended by Darrell and I. Thanks, Rhonda Proffitt
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