Great people! They made my truck look better than new. Excellent attention to detail. Funny and kind staff that are ready to help you with whatever you need. Highly recommend you come to this shop.
I was recently in an accident so I decided to take it here. They were very nice when I arrived, helped me fill out the paperwork I needed and walked me through their process of how they dealt with the other party’s insurance. The process for my vehicle specifically was done quickly and efficiently; once it was in there hands there was very little for me to do on my end which I appreciated.
Every one is friendly in there, they told us it would be a week to fix the door to my husband's car and they were true to their word. The paint matched, and much to our surprise, the car came back detailed! Definitely recommend!
Car star did amazing job getting me back on the road. My truck looks great as well as the cleaning of the inside made it truly complete. Attention to detail, solid communication and fast vehicle recover time. Truly impressed thank you!
I recently "lost" the bumper panel off my 2026 Toyota Corolla. Being new to the central Texas area I had no clue where to go for repair. My housemate's son knew the place and he was definitely right. CARSTAR Shanafelt in Sequin did an amazing job. They located the necessary parts , made the repairs and had me back on the road in no time. Based on previous experiences I have had with car repairs , CARSTAR was amazing. I will use them ALWAYS!
I am more than happy and satisfied with the work they did for me. They have a wonderful customer service. And they were very kind and helpful. I recommend them.
Service could not have been better. I’ve used several body shops over the years and Carstar Shanafelt was great with attention to detail, my questions, and price. They were excellent with communicating to me the process and the progress. They handled all communication with the insurance company. I highly recommend them for any repairs and body work.
They were really sweet, finished up within the original time frame they gave me, and they only asked a few questions about the mannequin heads in my back seat
Since the last time I visited CARSTAR Shanafelt several years ago, the operation of the business has passed to a new generation. In spite of me being a complete stranger to the current management and staff, in minutes I was treated like an old friend. The metal bodywork I needed on my "project" was completed professionally. The custom mix paint was exactly what was requested and it was applied flawlessly! The work was on time, and at exactly the price upon which we agreed. This "project" is an antique military ammunition can manufactured in 1940. It is to be a funeral urn for the ashes of a hero being interred at the Fort Sam National Cemetery. Thank you CARSTAR Shanafelt for your outstanding execution of my "project." You should rate at least ten stars.
I retired from the car business about 10 years ago. they operate their business very professionally. I chose them because they were first on the list from my insurance company. They fully met all my expectations. the work was perfect and timely. The staff is perfect. it doesn’t get better than this.
Bo did a great job on my car. Took it in on Monday and got it back Wednesday ! I am very pleased with the work they did. Bo and Tracy were both great !
Recently got hail damage on my Navigator. Not only was Tracy and Bo very quick to assist in getting estimate scheduled but when I mentioned being on a time crunch they were more than accommodating Bo met before opening time for drop off and called me as soon as it was ready for pick up. They have been doing this for a long time and I wouldn’t trust anyone else with my vehicles.
I recently took my 2022 Toyota Camry to CARSTAR Shanafelt in Seguin, TX, for a bumper replacement, and I'm thoroughly impressed. From the moment I walked in, I felt confident. My sales contact, Bo, was extremely helpful and knowledgeable, answering all my questions clearly. I was also pleasantly surprised that the quote was cheaper than I anticipated.
They got my car ready in just three days, exactly as Bo had promised, which was a huge convenience. The entire facility, from the office to the repair bays, was exceptionally clean and well-ordered, reflecting a high level of professionalism. I highly recommend CARSTAR Shanafelt for their excellent service, efficient work, and fair pricing.
This place is fantastic! They are straight up with you. Friendly people and atmosphere. Prices are great and don't change from minute to minute. Had my alignment done. Basically in and out. No headache. Will recommend to anyone I know!
Excellent work ! Took my car in and they did a fantastic job ! I was sad when my new car got hit , however I am so happy because it looks like nothing ever happened. Thank y’all for being so kind and taking care of me . Great experience and great customer service!
I recently brought my Suburban to Shanafelt after it sustained some damage in an accident. I couldn’t be more impressed with the entire experience. From the moment I walked in, the team was professional, knowledgeable, and genuinely committed to providing excellent customer service.
They kept me informed throughout the repair process, explaining what needed to be done and giving me realistic timelines. The workmanship was top-notch—the paint matched perfectly, the panels were aligned flawlessly, and the vehicle looked brand new when I picked it up.
Not only did they complete the job on time, but they also went above and beyond by detailing the vehicle before returning it. It’s rare to find a shop that combines technical expertise with such care and attention to detail.
I highly recommend Shanafelt to anyone looking for honest, high-quality auto body repair. I wouldn’t trust my vehicle getting body work with anyone else!
I brought my truck in for rear end work. I was greeted with a friendly smile. They sat me down and discussed options and price. They communicated with me during the repair and finished the work on time and for the quoted price. I know I can leave my vehicle at Shanafelt with no worry or concern.
Robert was so helpful from start to finish! He made my experience easy and stress free. Robert was very attentive in my claims process. I highly recommend Robert and his team of experts to serve you in the event you need any automotive/mechanical work. Very reliable and trustworthy company.
Big thank you to CARSTAR Shanafelt for getting me back on the road!!
Took very good care of my truck and I. Hassle free. Truck looks amazing after taking a very big hog OUT of this world ! Told it would be about 4-5 weeks not the case repaired and returned looking better than ever about 2 weeks. GREAT JOB TO ALL STAFF AND EMPLOYEES
Excellent service and at a great price. I brought tail lights in for my son's F150 and they put them on while I waited, even though it was their lunch hour. They gave me a great quote for body work on my Prius, and were very cognizant about me being on a fixed income. Highly recommend this business.
Great experience from start to finish. I was involved in an accident and took my car to shanafelt. Eddie and Ruth helped me right away... they jumped on it quick and made contact with the insurance companies while I was busy at work. They made it stress free and they did such an amazing job! Quick and as painless!! Highly recommend!
Awesome experience with Carstar Shanafelt. Friendly staff that kept me updated frequently about my car and it was even done sooner than expected. My car looks amazing! Thank you!
From start to finish, everything was great. They fixed the hail damage to my truck and made it look great again. They even washed my truck, cleaned the inside, and dressed my tires.
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