Just wanted to say that the guys at Midas here in Longview, Tx on Loop 281 do a great job of not only explaining what work should be done but completing the job that they do the right way. Honest straight forward great communication great work.
I called at the last minute for an oil change and the gentleman that answered the phone was so nice and squeezed me in before close. I really appreciate them for doing that for me...my oil was 0%. I also really appreciated them not trying to sell me on every little thing...only the things that actually needed to be changed/fixed. 5 stars all the way! Thank yall so much!
Took my Audi A4 to get an oil change today. A little hiccup happened but with a great team effort, the issue was resolved. Very happy with their service. Highly recommend.
DON'T TAKE YOUR CAR HERE!! I took my 2021 Ram 1500 because of the normal exhaust manifold problem, they replaced both, and everything was good until a few days later. I heard a sound like an air leak somewhere near the exhaust manifold, so I thought it was the manifold again!! So, of course, I took the truck back to them, and they said nothing was wrong with it. I was like... So what about the weird sound from the exhaust? They said it was normal... Like what??? So I took my truck to a different shop, and of course, they found the problem. They installed the same bolts where the exhaust manifold and exhaust pipe join together, and they were too short! They didn't even take the time to fix it before finishing the process!!! Never ever will I take my cars there again!!!
I am so glad to finally find an auto shop that really cares about their customers. Dustin was so helpful and informative about my oil change and exhaust issue. My 2013 Buick was getting loud but Eric (the technician) fixed it without breaking the bank. I would highly recommend Midas Longview to anyone needing an oil change or any auto work. Thank you Dustin and Eric
Got our brake pads(life-time warrantied now) rotors polished, drums changed 10/10 service. They were upfront with the estimated cost, had our vehicle in and out in no time. Will be coming here now instead of other shops.
Eric and staff have been outstanding. Direct and to the point fixes. Gives pricing upfront, tell you what you need done and if somethings can wait. Great customer service and even fast mechanical service. If I could give this place 10 stars I would.
My husband and I made an online appointment for 11 am to get brakes. We arrived earlier than we expected (an hr early lol). We met Eric who was very welcoming, knowledgeable, and very friendly. Eric’s professionalism was top tier! He informed us about the timeframe of the service and even provided updates/delays that was very appreciated. Oh, even suggested restaurant with in walking distance to go to while our vehicle was being serviced. All the staff were very friendly and prompt with each vehicle coming in. We have never been to a mechanical shop that pulls your car in the bay “Immediately” after signing consent to perform service. We recommend this location and Eric to all of our family and friends. This is our go to shop from here on out!! ~TheHenry’s~
I found them refreshing. They dont try to take you to the bank and their honesty was quite refreshing. They aslso do most anything kind of work on a vehicle, they are really limited, brakes, oil changes, tires, etc. and they carry great warranties to boot. Highly recommended.
Fast and informative. Ive learned both times I've been there. Showing me and explaining what and why they do things. Never seems to take that long and I like their work. The prices are more than reasonable for the work they do. Great people.
I went Thursday this week and thought I had made an appointment for that day. Well turns out I made it for the next week and they were still so helpful. I recommend these guys for anything! I loved everyone I got to talk to, they showed me the things that were wrong with my car and explained. They fixed all of it and were super positive to be around. Really great crew up there!
Amazing work and very professional. These guys care…all of them. Brought my car in for oil change and suspension work. They communicated issues they found along the way openly and were very transparent and not pushy. Gave options and cost assessment along the way that were accurate and cut breaks in labor cost where they could when they found out something was going to be extensive work. Eric (assistant mgr) was very knowledgeable. Car drives well now. Will be using them in the future. I highly recommend.
Brought my vehicle in for a flex exhaust leak. Justin & Eric we’re so helpful to talk with me about repair and pricing! They got my van in and fixed up quicker than expected! Price was very reasonable! I’ll definitely trust them again for sure! Very highly recommend! Thank you!
They are great. My vehicles starter went out and they got it in and fixed within an hour. They have fixed my vehicle once before and the never disappoint. I will always take my vehicles there!! Great service for great price!
A few months ago I had my 2003 Toyota Highlander towed here. The owner, Dustin, was very kind and helpful. They had a new alternator placed and I was ready to go by the end of the business day. Highly recommended.
I got my oil changed here for the first time and I will definitely be back! The guys were so friendly and the service was great. Awesome to go somplace where they didn't talk down to me because I am a female.
They are absolutely the best of all time for all auto needs. They go above and beyond for their customers. Every single staff here is outstanding. We’re so lucky to have them in Longview.
The guys are great they don't try to beat you tell you exactly what's wrong whether you use them or not Eric was really knowledgeable and showed us the parts that were replaced..Joey really helped me with my car last trip..Give them a try I didn't regret it and I've taken 3 of my cars to them THANKS GUYS
I am very impressed with this business ! Eric is the most personable and helpful person ! He had answered my questions first on the phone and his manners were impeccable and what a great guy ! My brake problems were fixed at a reasonable price and I appreciate he and his staff so much . I give them a 10 out of 10 ! Highly recommend !
Amazing experience! Oil change and rotation special for $60 was a great value. They even fixed a dent in the door! Will return here from now on for any service on my car that I need. Go visit!
Friendly customer service — I walked in and was greeted with a smile. They were able to accommodate my oil change in a timely fashion and without them trying to upsale me extra “services” like other oil change places in town. Hassle-free, friendly experience that actually wound up being less expensive than I’ve paid before at competitors. The gentleman at the counter also brought to my attention that he thought my battery may be going bad, as my car was a little slow to start. That was very thoughtful and I went and remedied that situation right after my transaction with them. Overall, great experience.
Great service! Called ahead and got an appointment to put on some new wheel hubs, rotors and brakes I had bought for my 2014 Altima. When I got there early, they were ready and friendly. Highly recommend!
The people who work in this shop are some of the friendliest honest people that I have had the pleasure of meeting. They are honest helpful and nice. Always do fantastic work and are thorough as possible. I highly recommend this shop. I have come here many times for an assortment of things as have my friends and family.
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