Great wrecker service. Robert and Jp did a great job getting my truck back on the road without any damage last night. Guys new what they where doing very nice guys. The dispatch lady was very nice and responsive for an after hours call.
Isaac's Wreck Service was awesome! I think Brandon helped us; he was super nice even though he was exhausted – he'd just gotten home and they called him back out for our tow. He did a great job, walked us right into the drop-off area, and even talked to the service desk before leaving. Highly recommend
The Green Machine came got me off the side of highway. The Dispatcher and the Driver were Awesome and super helpful. Thanks for getting me and my car moved Safely. Thanks Colin !!!
Colin came out and got us out of a bind after sinking a skid steer. He showed up on time and was in and out in 15 minutes. He had his wrecker And skid steer perfectly clean and look like it just came off the show room floor. Top notch service!
Mr.Troy rescued me from the shoulder of westbound I30 and mile marker 169. He was very, very helpful, compassionate and professional. He was also a joy to share stories with. He also took the time to ask my company if they wanted the tractor and trailer separated or left together, talk about customer service..... Mr. Troy is the man...
Jeff was so kind, informative, and helpful when he came to assist with my vehicle. I would highly recommend this company and plan to use them again in the future!
Micheal Williams 382. Thanks Mike!! Very knowledgeable guy. Very friendly and funny. Fast service. I hope I don’t need to, but would most definitely use again!
Amazing customer service! I won’t use anyone else from now on. They were quick to come to my aid, were courteous, & got the job done! I highly recommend them!
They charged me 524$ for a tow because my ex boyfriend was arrested,he called me to come get my truck and the cop said no! I work part time and didn't have 1$ when this happened. I had to borrow money from 3 different family members and a neighbor! I've never heard of anyone being charged that much! I can't even buy food and I'm a victim ,he took my truck unauthorized! The world just beats you down! Thank Isaac's, thieves
First, my car had been stolen. I found out They had it about 3 weeks after they got it. I was trying to get there since I had no vehicle. It was difficult, but before I could, they had sent me a message saying they moved it to the Longview yard because someone was breaking into their yard in Kilgore. I had called and told them I needed to come get my property out of the vehicle, namely a backpack which I know for a fact was in there when it was brought there and I said I needed to get a folder with my vital record out of it. Now although the man at the Kilgore yard said that they lock it up tight so it's secure and no one goes in it after they get it, when I got to the Longview yard, I assume things were different there. The lady in the office was fabulous. Very helpful, informative and friendly but when I found my vehicle in the yard, the windows were rolled down, every door was unlocked, and the hatch was open Upon looking through the vehicle, I noticed that my backpack was not there. My computer, my knives, My debit cards and I'll put a few flash drives that were in the backpack that were now on the floorboard was gone... Those, and coincidentally (?), the one thing that I said that I told them I needed out of it, the folder containing my vital records, was gone. It was sitting neatly on the front seat. Isn't that odd?
They literally saved our lives when AAA put us off till dawn running our air so my Husband could breathe almost ran out of gas waiting . Colton was more than Wonderful. I can't Thank him enough or the company. They came out shortly after we called them. He helped my Husband up into the truck with us asking. My Husband had suffered a stroke during a routine procedure at Christus. It has definitely weakened him. He also added money from his pocket because neither of us had change, 10.00. Sooo Thankfull we got them.
I got stuck with mechanical problems while traveling in my RV. I called Isaacs to get a tow to Freightliner. Michael responded to tow the RV and went above & beyond. He was actually able to get a mobile mechanic to the site who was able to get it fixed on site pretty quickly. I strongly recommend these guys. Top notch equipment and excellent customer service!
Picked up my bike for Harrison county and stold things out of my saddle bags and bent the back wheel.called and talked to guy in dispatch and never got a return call. The wheel cost $697.98 plus tax the driver Aaron not only bent the back wheel but stole some tools a 24 volt flashlight and brand new can of snuff, a pair of Harley gloves and a Harley beanie out of the saddle bags and nobody has bothered to call me and fix this problem
Aaron truck 591 was honestly the nicest professional tow truck driver I ever used. He has a clean truck and he was just so helpful. I highly recommend him if you are ever stuck he is the best man to help! Thanks again I wish there were more men like you out there!
I can't remember the drivers name but he was great, took real good care of my motorhome and got it to a repair shop very quickly. I was disabled out on 259 near the ProFab shop south of Kilgore and they were very professional in getting my motorhome to the shop in good order. The driver made all the preparations to my motor home so that nothing else would be damaged in the tow. The incident happened on Thursday July 22, so if ISAACS could give the driver my thanks it would be greatly appreciated. Jimmie
What an absolute God-send! If you have any chance to do business with these people PLEASE DO!! Brandon came out to the park where I had my 1 and 2 year old to jump my battery. It was so hot and my roadside assistance said it would take an hour and a half to get there! Not only did he get there within 5 minutes, he worked quickly and told me I could put my kids in his air conditioned tow truck! It turns out my battery was really in bad shape so he called the closest auto parts store and told them all the details on my car so that when I got there it would be waiting. After all that above and beyond work, he called to check that I had made it to the store. I wish there were more companies like this and more importantly people like this in the world. Wonderful wonderful wonderful!
Another fabulous tow company! Professional, thorough, and referred by another favorite tow company of mine, Isaac's really went above and beyond my expectations. Yet another unique situation with a driver that flaked out on the load because he didn't want to ding his shiney new stepdeck (good luck finding jobs, buddy) but I'm confident had the driver let Isaac's do their thing, his precious step would have been just fine. Either way, we got another driver and Isaac's had him loaded and on the road before you could say "call Isaac's and get rolling again!" When we buy in this area again, they'll be my first and only call. We look forward to working with Isaac's soon.
just wana say how awsome Ed was this friday ! Was a great guy all around in the job and got us to the shop quick .. thanks again yall You guys saved the day!! Will always call when where in the area if in trouble.
Mr. Micheal Williams is a great person. Mr. Williams assured me everything would fine. Mr.Williams offered me a cold drink and conversed with me along the way to our destination. I would like to thank Mr. Williams for his professional behavior and attitude. I truly enjoyed Mr.Williams.
Nice truck. Driver was very helpful Detail was his Arrived in timely manner Michael Williams is a top notch driver Isaacs is the only company we will be calling in East Texas thanks again ISAACS
Used Issac’s Tow Service, they were quick fast, professional and easy to work with. My truck and trailer was recoverd by Micheal Williams. Excellent, and proffessional, will use again.
Michael Williams is a very knowledgeable and professional driver. The company equipment is top notch and clean. We deal with many wreckers and this is by far the best service. Would totally recommend it.
Isaacs towing service by far the best respond and reasonable prices micheal is the coolest tow truck driver very helpful would definitely recommend them for any towing services. Micheal went above and beyond for me and I really appreciate everything he done I’m glad to know him and call him a friend
Heavy tow needed for Chemical tanker. Driver ( Michael ) called to let me know when he would be to my location. Tow truck was top notch, well maintained. Inside Michaels tow truck was clean and smoke free. Michael was polite and friendly. Michael made sure to safe quard my truck when hooking up and disconnecting to keep from causing any damage to my vehicle. Thank you for your Service.
Michael Williams, one of the best tow drivers you could ever ask for. Very caring guy that is not only worried about getting you towed. This guy goes above and beyond to ensure that you are taken care of!!! A++++ in my book and highly recommend if ever broke down in his area!!!!
Great job great service! Awesome truck by the way, rode like a Cadillac, and even had me a cold lemonade. Michael Williams hooked it up and took care of me. Got me off the side of the road. Thanks Michael and isaacs towing
Micheal Williams awesome towing company very great colleague you guys got working for y’all loves his job and concerned for his clients and job satisfaction. Relieved whole lot of stress with breaking down of my truck and would always do business with you guys. Thanks Micheal always great chatting buddy!!!! Kudos
Very experienced and professional. Super Looking and clean equipment. Michael Williams was extremely courteous and knowledgeable about his job and the repair shops in the area. He also has a way to keep you laughing even thou you are not in the mood for laughter while on the HOOK. VERY PLEASANT EXPERIENCE in the midst of a bad situation. Would highly recommend this driver and towing company to anyone in need. If you need a Tow, Michael Williams (The Happy Hooker) is the man to call.
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