AutoZone Auto Parts in
Texas City (TX)

What clients say about AutoZone Auto Parts in Texas City (TX)

• Rosendo Rosales

  Was ignored, not acknowledged at all. No customer service. They are not in there to help out. SAD

  Jan 21, 2026
• Liz Sanchez

  Austin is a gem! Helpful and attentive and really went out of his way to help me out with my battery issue. He even explained things and I walked away with some auto knowledge!

  Jan 14, 2026
• Rashad Rabb

  This place has the most helpful crew I've seen....I highly recommend this place in particular Thanks again

  Jan 07, 2026
• Jessica Lopez

  I came in for a new battery today and was helped out by Dave. He was so helpful and very nice. He offered to replace my battery and while I waited I even notice him helping an older lady step up on to the curb and held the door open for her! Thought it was sweet! Thanks for your help today, Dave!

  Dec 31, 2025
• kaninlaredo

  Austin did an AMAZING job changing the battery on my 3 series, took less then 10 minutes and did when someone else said they couldnt he went above and beyond and left a happy customer!!

  Nov 28, 2025
• Tammy Williams

  I stopped by for help today with an issue & Austin stepped up! He’s a great employee & I think he deserves a raise!!! I’ll be back.

  Nov 02, 2025
• Mary Hutto

  Kudos to Austin for helping me..very Courteous..professional. Michael was very helpful too. Great Team of professionals.

  Oct 31, 2025
• Mary Hutto

  I ended up having to buy a new battery Dave Simmons was very professional he gave me suggestions on which one to get for my car and then he installed it in my car very professional very helpful thank you Dave

  Oct 29, 2025
• Ilena M

  Great parts don't make up for bad service. Would recommend Advanced Auto Parts a little further down the road instead of this AutoZone location or O'Reilly's across the street.

  Oct 25, 2025
• Hillary Tejada

  Austin helped me with my car windshield today and he was very kind and helpful. He is very friendly and offered to replace my windshield. He is a very good worker

  Oct 23, 2025
• Bob Dunn

  Professional parts in Texas City on Texas Ave. Special shout out to Jose. He's the best

  Oct 08, 2025
• Derryl Vickers

  Mostly had what I wanted in stock. They now have self checkout and that made my transaction go a lot faster.

  Sep 16, 2025
• Charles Langley

  I'm a member of autozone and have always had a great experience there. The employees are helpful and long as you call with your member info they will deliver or put your item up front for you to pick up.

  Sep 05, 2025
• Jamelle Scranton

  Samantha was amazing helped me after my first two visits failed thanks a lot for your help

  Aug 24, 2025
• John Solomon

  Sam did a great job today. She was very helpful.

  Aug 22, 2025
• Judith Briggs

  Sam was amazing but they need to have men helping them its really sad seeing a woman struggling with batteries and heavy things

  Jul 31, 2025
• Kimberly Malagon

  Went in today with my dad and Austin helped us out. He was extremely knowledgeable and patient! Thank you Austin!

  Jun 25, 2025
• merian harvey

  Went in today was in the store 10 min, no one spoke or offered help. It took a while to find what I needed, I went to pay then the guy with no name tag asked me did I need help!! I am a store manager of a business and the first thing everyone should do is offer assistance. the customer service here is clearly not a priority so I will shopping with oreily moving forward.

  May 29, 2025
• Laura Beebe

  I stopped by because I had a headlight out. Ethan B was AWESOME!!! He made sure II got the right light bulb, and helped me get the best price. He even put the bulbs in for me. They were not easy but he did it. He was so polite and made sure my experience in the store was pleasant. Thank you again Ethan for all your help!

  May 26, 2025
• Jesus Soto Ruiz

  Great service and friendly customer service.
  
  Samantha in particular was very knowledgeable in the products and answered our questions effectively.

  Apr 27, 2025
• Bryan Sanchez Hernandez

  Horrible customer service. Not helpful whatsoever. And rude over the phone. Spoke with Amy the “manager” and I had to do her job for her by calling another store to order a part under warranty because “they’re not able to order parts from other stores” apparently. This is why I shop at other retailers. Way to go zone

  Apr 19, 2025
• Mikiana Elizabeth

  I shop at AutoZone because their products are mid-grade and mid-priced.
  I do not shop at AutoZone for their intelligence. You have to know exactly what you are looking for (preferably with part number) before going in this store.
  The La Marque one isn't too bad though.

  Feb 11, 2025
• Alicia Noah

  Ms. Angelica helped me with a purchase of a new battery. Ms. Angelica informed me the battery did have warranty and through it being purchased on a commercial account, I was able to keep the purchased battery and refunded! What a surprise!! Ms. Angelica was very thorough and helpful in the process. Thanks again for excellent customer service!!!

  Feb 06, 2025
• C H

  Only reason they're getting two stars is because they had my part. Otherwise it would be one. Person came out at 7:29 to tell me they don't open till 7:30, then went back inside and did not open until 7:44. Staff was very unfriendly and seemed burdened by my presence in the store. I will drive to another location next time rather than go back here or I will go to one of the other auto parts stores in the area

  Feb 03, 2025
• Amanda Block

  We needed a new battery went in to verify warranty Angelica helped us all the way through. From start to finish all the way to putting battery in for us. Excellent service! Thank you Angelica!

  Dec 01, 2024
• Alexandria Salinas

  Miss Samantha Lynch help me out WONDERFULLY. I have disabilities and they were so kind and patient with me and help me find everything that I needed and also gave great advice. This store has great management and has probably been the best AutoZone experience I’ve ever had!

  Nov 10, 2024
• Kayla Bradley

  . I went in 40 mins before they closed needing a battery hoping they would have one in stock and be able to install it , Danielle went above and beyond to make sure I got the battery I needed she explained all the options and even installed it and made sure I was good to go. Hands downs the Best customer service i have had.

  Sep 20, 2024
• Kamisha Moore

  Needed a new battery and Veronica and her team did a fantastic job helping me .... Very patient and understanding walk me through each step and they suggestions that they think was best for me and my vehicle.... Veronica even took the time to watch my little boy while I went in to make different purchases! Such a great team!

  Sep 23, 2023
• Jordan Rutledge

  Mike did a great job helping me! Very fast, friendly & professional. Saved me money as well by checking my car out! I thought I needed a new headlight but it wasn’t actually plugged in & he noticed that. Overall 10/10 service :)

  Jul 05, 2023
• Shivon Burrell

  Mike j was very attentive to all my needs . Transaction was fast and very pleasant thanks Mike

  Jul 03, 2023