Gass Automotive JunkYard in Santa Fe (TX)

Shows great disrespect to truck drivers, humiliates, reproaches, discriminates, wants to rip you off twice as much money for every time you move to their parking lot, so I strongly advise against using their services, especially for truck drivers.

Yes this is going to be the worst review I hope that they've ever had these are the most awful people they have no people skills no compassion they just want to run the bill up so that they can charge a single mother that her home has just burnt down they just don't even care about a person

They should not be used for towing. They acted as if responding to the scene of an accident was inconvenient for them! Very Rude! Horrible customer service. Condescending when speaking to others. They speak “at” you and not “to” you .

We went in to have new tires put onto our Class A motorhome. They scheduled us in fairly quickly and got the work done in one day. Prices seemed fair. The waiting area has some comfortable chairs inside and some rocking chairs outside. We had to bring our two dogs since we are full time RVers. There is plenty of space to walk them and stretch our legs. The staff treated us well and the owner answered all of our questions.

Had a truck in the Houston area. Unfortunately for us we needed a tow truck. Called Gass Automotive and the sent a driver out named Raymond. Great service at a great price. Towed us back to there repair shop and had us up and rolling in no time. Would highly recommend this company.

UPDATED 5/30/24 I have to say that these people know what "Customer Service" means. They check all the boxes: Pricing..A+, Time to get in..A+, Timely Repairs A++! We are SOOOO happy we found this shop and wish more shops did business like these guys. If Google would let me give them 6+Stars, I definitely would. These folks are GREAT. On a scale of 1 - 10, they're a 12! We took our motor home to Gass for annual service. While there I mentioned an issue with steering vibration. They worked with us & the chassis manufacturer to troubleshoot it & come up with a repair plan. All repairs done in a timely manner & completed when promised. Thanks to all of the Gass staff!

Be careful!!!! They’re bunch of scammers, they also worth with league city police officers to up charge so the cops can get % of the money from towing. For example: they took $550 from towing. There needs to be some investigation as to why the cops get paid from them for nepotism. The cop refuses to let my tow truck who was 10min away take it, the tow truck driver was with cop chatting a laughing to negotiate what his cut was going to be from the $550

Don't take your motor home here. Took it in for an air break issue. 2 weeks later, I was told one of my tires blew a week earlier, while they were inflating it. While still at their shop, I ended up having to pay someone else to come to there lot to replace the blown tire that was less than 2 years old. While the other company was replacing the tire late at night, one of their tow truck driver threatened to tow the tire repair vehicle if they didn't move it immediately because it was in his way. Didn't get any repairs done by them. I won't get into the he said she said details. Just take your motor home somewhere else.

My work vehicle was towed to this facility and will have engine work done on it. Everyone was very nice. However when my daughter's small truck needed repairs she called and asked for a quote. They informed her they would let her know a base price for the service. A week goes by and no call. I call and inform them we haven't heard from anyone yet. I stated the same information to the gentleman on the phone and he said he would get back with me. When I received a call back 10 min later I was informed they didn't work on small trucks. I asked why my daughter wasn't told that in the beginning and why it took a week to get that information after a second call. I got a sorry.

The absolute worst company the driver was disrespectful may god have mercy on you if you get your vehicle impounded by this company

I’ve used Gass Towing several times and they are always awesome! Clint, Chris, Chuck, and Tommy always make getting the customer taken care of the priority. No matter what time of day you call, you can bet that they are going to be there quick. There are several competitors in the area, but Gass is the clear choice.

We have a very high time demanding company. Any time our trucks are down not only does it cost our company money, it also costs our customers money. ANYTIME we have ever brought our trucks to Gass, they get us taken care of in a very timely manner. Everyone here is nice and professional. Before I worked for the company I do now, I was an otr driver. In this area it's hard to find a shop that will get you in and out in a timely manner. And have the problem fixed right. Trust me I looked! I finally found Gas Automotive and have been bringing my trucks here since then. Facility is clean, tons of room, their technicians know what they're doing, the ladies in the office have the answers to your questions and if not, they'll find out. And in my opinion, most importantly, the owner is hands on and will talk with you like your old friends. If your looking for a shop to bring your truck for Repairs, Road Calls, or Towing. I would definitely recommend Gas Automotive!

The only exception to this review is the nice lady who helped me eventually get my excavator from them and pay the ridiculous amount $430.00 after driving 5hrs from north of Austin to get my stolen recovered equipment from them, then they charged me a additional 150 to move it 18' feet to my trailer and then couldn't get it loaded, I had to go across the street and get it on the trailer myself. The worst attitude,treatment, and lack of business professionalism I've seen in a while

Very nice facility got inside was nice . My vehicle was towed there. Only issue was when it was towed they left the hazard lights on .so after paying $440 my battery was dead . I had someone there to jump me but another guy said I couldn't and then he wanted 20 dollars to jump start ot for me . Really come on whoever left the lights on them you want another 20 aftp jump it for me . Ruined that ok feeling I hadtjen the dude kept my my jumper cables

I found myself in the midst of evening rush needing tow assistance to my dealership in Clear Lake. I contacted the dealership and they immediately coordinated my pick-up with Gaas Automotive. Chris was the driver, and showed up in a timely fashion across town to help get my car situated. He was professional, personable, and made me feel at ease. His tow truck is the CLEANEST I have ever seen with the air condition blasting. There was antibacterial gel in plain view and readily available. We naturally sparked conversation which made the experience pleasant. Before I knew it, we were pulling into the service area at Infiniti. I would use this service again in a heartbeat, and share the contact information with family/friends/colleagues.

I used GASS for towing my class A RV. Jamie was prompt, clean and very professional. Nice guy too. I had a wonderful experience with GASS auto. ⭐⭐⭐⭐⭐ Five Stars for Jamie and the company. Keep up the great work

Was referred to them by another shop. They consistently kept me updated and were able to address other items found beyond what I brought it in for. Prices were competitive and they even helped me to return my truck home when the job was complete which was beyond my expectations. They are a very reputable business and I will use them again when needed.

We had a difficult time trying to get our car out of impound from this place. The man we dealt with was very unprofessional; he was very rude, cussed at us on the phone numerous times, told us he would not even meet us at the impound yard unless we sent him photos of the $ needed to get the car. Never in my life have I had to send any business photos of the $ I'm paying them with. The guy also refused to allow me to get my driver's license out of the vehicle for two days until my in laws got involved and filed a complaint about how we were being treated. Eventually, we did get the car but it was such an ordeal.... I don't see how they stay in business with such poor customer relations.

DO NOT USE GASS! Overcharged my insurance for the tow. It was roughly $850 for 7 miles. Left my husband and I with 2 animals in the coach for close to 24 hours without offering us even so much as a bottle of water with nothing close to get food. After being in the lot all that night and the next day after the second full night in the coach with it still not being looked at and being properly diagnosed, I then had it towed to another service facility roughly 12 miles for $300. Thankfully, aware of the entire situation my insurance company has still agreed to consider our claim due to the treatment we received at GASS. I am happy to say GASS will not get the money. I believe I got the work I needed done for 1/3 of the cost it would have been here. Thankful to be on the road again shortly after a tearful insulting experience. There's much more I could explain but it's not worth any more of my time.

Total relaxation in this cozy ,friendly, beautiful place! The tacos are the bomb diggity , no doubt, its a guarantee that if you dine here , you will dine again and will always get the same great taste , !! The service is always top of the line, this is my favorite taco truck !

Worst experience ever! Chuck assisted us while at Gass Towing. He was completely unprofessional and even yelled at me while I was there. When I told him that I was going to leave a google review, he then threatened to respond by telling the world the reason my friends car was towed in the first place. Extremely unprofessional! When I talked to the owner he was just as rude, making excuses for his employees behavior

I've never been broken up with by a mechanic, so this was a first. This was after spending about 12k with Tommy. He's actually a pretty nice guy personally, but I would not trust his team to do motorcoach work. Everything we had fixed by them ended up having issues. Just paid another $2k for 5 fuses and a tow and he told me to go elsewhere when the tank he ordered came in as the wrong size. He wanted us to spend another $6k for a tank and then either welding work or fiberglass work. We have now found out that the tank was not even the main issue. He was nice enough to not charge us on the tank that didn't fit and he replace back to my old one, but it's just not a professional experience for a motorcoach. He makes too much on heavy diesel work to really care about the quality of work on motorcoaches. He only has the motorcoach repairs advertised because he has his guys work on his and his close friends. If you have a diesel work truck, probably a good experience. If you have a motorcoach, go elsewhere.

Few places specialize in the repair of big trucks, and I finally found one near me that I can trust and know that my truck will be safe and secure. Gass Automotive did extensive repairs to my 2007 Freightliner while performing a thorough inspection. I have visited the shop three times and will only use them for my future towing and repair needs.

Owner was very rude behind $40 inspection only because I didn't have cash and made a big deal out of it. I wouldn't recommend anyone to take the equipment are vehicle there

They know they have you over the barrel Bc your car is in their yard. They are rude and have a power trip bc they have the keys to the gate. I traveled there from 4 hrs away to see my truck, had the proper state sponsored paperwork and they wouldn’t as much as let me look at my truck in their yard. Thanks for the customer service guys. I’ll make sure that none of my trucks ever land in your yard again.

Gass automotive is the place you need to be for your motorhome repairs. And others. Owners are AMAZING. Great customer service.

Brandon was right on time. His perfect balance of empathy and professionalism was appreciated. Thank you for the recommendations and trucker suggestions. Much appreciation, Brandon.