What clients say about First Response Towing & Recovery in Savoy (TX)
They were there for me when I needed them most. No questions asked. When I talk to them they were so understanding about my situation. I would recommend them to anyone. Not only was they understanding and professional. They wasted no time in helping me get my vehicle towed. Amazing and the most professional people I have ever met when it comes to towing cars.
The hail caught us all off guard, and lot of us had busted windows and windshields. And to have a kind soul offer to help cover windows until we can get them fixed! And didn’t have to…Godsend! Thank you so much!
They came out and helped neighbors and myself wrap our cars after the hail storm. Very caring very prompt folks. Will definitely use them for my repairs!
Amazing experience, they went above and beyond. Our car had a flat tire at night in the middle of the road. They came pretty fast and provided great up to date info of their arrival, they towed our car, brought us to the desired location, offered to go further to where we were heading to and also drove us to the hotel we booked. Excelente service, great conversation. Recommended 100%
After calling roadside and them trying to send out multiple people and waiting over 5 hours first response answered with a 45 min response eta and showed up in 20 min and had it loaded and going they were wonderful! Absolutely recommend!!!!
This is the most amazing team! They were there promptly when my family needed the help. , they genuinely cared and acted fast to help my family in a terrible accident.Tristin and the team prioritized my family’s safety before anything else. Even after they took my car ( totaled ) Tristin personally saved my belongings before the insurance removed my car from her site. There’s heart in what they do! Our community is truly blessed to have them. Thank you !!!
My elderly Mother In-law locked her keys in her car for the second time in less than 2 months. She didn't call me the 1st time and she paid entirely too much. Not only that, she was treated with less respect than she should be treated. She did it again and called me because she knew she was treated unfairly before and taken advantage of. She was still trying to recover from paying that previous bill. I knew who to call. First Response Towing promised me they would treat my mother in-law with respect and I was supposed when I learned how cheap the bill was! Thank You to the driver Tim for your fast response, for quickly unlocking the door without damaging it and for comforting my mother in-law.
Shoutout to Tristen and First Response Towing for turning what’s usually an absolute nightmare into a smooth, painless operation.
I was helping my best friend get their vehicle out of impound—fully prepared for chaos, attitude, and unnecessary suffering. Instead, Tristen came through calm, professional, and completely in control. She knew exactly what needed to happen, explained everything clearly, and made the whole process shockingly easy.
And here’s the real flex: after getting it out of impound, she towed the vehicle over an hour away and somehow didn’t hit me over the head with wild, predatory fees like most tow/impound places are famous for. Fair pricing. No surprise charges. No “because we can” math.
The whole experience felt less like dealing with an impound yard and more like being helped by someone who actually understands people already having a rough day—and chooses not to make it worse.
First Response Towing is the rare unicorn: professional, honest, and genuinely badass. Five stars, zero regrets. ⭐⭐⭐⭐⭐
Had a wonderful experience this evening considering the circumstances. Tristen and her crew helped my son get his car safely towed after an accident on the ice. They handled the car with care, were fast and efficient in their response, and had excellent customer service! Would definitely use again. Highly recommend!
Excellent prices. Really great people and genuinely a good business for our community. They have volunteer firefighters that make their service calls. They also respond to local emergencies for nonprofit. Support this business and you are supporting a good thing. 👍🏻
First Response Towing in Savoy, Texas provided fast, professional, and reliable towing service after my car accident, making a stressful situation much easier to handle. Their office staff was knowledgeable, organized, and worked smoothly with my insurance company to ensure all paperwork was handled correctly and the process was expedited. From dispatch to completion, the entire team was courteous, efficient, and truly professional.
Tim was a wonderful driver and even helped me get the groceries out of my car. The owner was very sweet and kind. I will be using them for all my tows in the future.
My car was recently totaled and towing fees are so expensive... But First Response Towing & Recovery came through for me and made my towing experience easy simple and affordable... Tristan is the best and has the best towing service I've ever used .. Need anything towed hands down hit up First Response and I promise they'll get you right!!! 5 star business.
Tristen provided absolutely fantastic service today. I ran out of gas on the way to work. Through my Stellantis service, First Response Towing and Recovery was contacted and within 20 minutes she was on site. She was super friendly and helpful and had me on my way quickly. I highly recommend her service if you find yourself in a bad spot! Thank you so much! I could not be mote grateful!
