They don't seem to ever have the part I need or they don't have any idea what the part is. Unfortunately, I always end up going to TSC or Oriellys for the part.
Certain employees seem to be annoyed when I ask if they have a certain type of tool, while friendly to other customers.
My go to parts store. Please remember that not all parts will always be perfect which isn’t the fault of the workers. Such as the alternator I bought about a month or two ago has quit charging the all of a sudden but isn’t the workers fault as they didn’t manufacture it themselves. Customer service has always been great and is a marked change from other places. It definitely has the small town family atmosphere that makes you feel welcomed.
DJ and Justin are great guys. Helped me when I broke down. Highly recommend this Auto parts dealer. Cooper TX is lucky to have helpful people like them.
Great people who work there. Keep in mind that the clerks are not mechanics this is a auto parts store , not a mechanic's shop. Expect to be greeted with respect not like other stores. Beats having to drive to other towns for the same part and wasting half of your day. if your time is important then shop locally.
Had a check engine light come on while I was driving through town. My engine was being limited in power and acceleration. So instead of taking it to an auto shop first. I took it here and he was able to read the code. we determined that it was just a glitch with the cruise control that was causing the error and he was able to clear the code and car was perfectly fine
The staff here are the most caring kind people. They went above and beyond to help us out when our car broke down passing through town. They brought us the parts we needed. When we couldn't fix it on the side of the highway they allowed us to have our car towed to their parking lot and stay there for a few days until we could get it fixed. They even gave our son and our dog food and water while we waited for our ride to pick us up. I'm sitting here four days later in the parking lot right now while my husband is fixing his car. They all keep coming out checking on us to make sure we don't need anything. Best people you could ever meet!
