Wouldnt do ask they said " tried to offer $110 after arriving for a junk car, they said $500 on" Claiming that it was less weight and couldnt be scrapped because it was burnt. What is a junk car but one not usable. Kept claiming they could not sell the engine & transmission now. Sounds like they just expected a parts vechical they could sell off and make 10x and not really a junk car as they claim they pickup. Made false claims even after asking me about the vechical. I answered all questions honestly.
One of the best customer service experiences I've experienced all around! Starting with dispatch being very friendly helpful attentive & patient. Then the driver arriving in less than 30 min & upon him arriving realizing the key wasn't in the car & we weren't home. He was completely understanding & patient, even waited 30+ min for us to get home!
The Experience was absolutely awesome! Although it was bittersweet, I was relieved to know the customer service was top notch!! The process was effortless!! Thank you again so much from beginning to end. Thank you Victoria for starting the process,Irving being the middle information, Juan to complete the process. Blessings Min. T. Daniel
Junk Car Girl is the real MVP! They rescued me from my broke-down, lawn-ornament car and actually gave me cash for it. Fast, easy, and way better than letting my neighbors keep judging me. Highly recommend!
This was the second company that I called after the first company gave me the runaround. The customer service was great from the person who scheduled my pick up to the driver that picked up the vehicle. The process was very straightforward and easy. I would highly recommend this business to anyone who is looking to Easily get rid of a junk vehicle.
I had to reschedule three times for the pickup of my vehicle. The staff was always very understanding and flexible. The driver was awesome he removed my license plates and handed them to me before I had even got the truck cleaned out. I would totally recommend Junk Car Girls! Blessings on them and their business. With kind regards, Kemp
My driver was very thorough quick to get the car loaded up and the paperwork done. I like the fact that he walked around the truck several times and made sure that everything was safe before he left.
The driver was very professional and quick but the office was a joke. They called me several times with the wrong information & pick up times, texted in spanish I speak english, tried to get me to finger print even though I had a DL, key & title. Very very unprofessional.
If you ever need this type of service I can’t express enough how friendly and fast it was! Aaron was awesome and made this fast and super easy and cash on spot!! I can’t remember the super nice lady that answered the phone and helped me but she was great and helpful and got a driver to me with no problems. Highly recommended
I like to say that I really like the service they were nice. They were friendly. They were fast and very efficient and I like to thank them for being able to take this load off of our hands. Thank you.
This company was the only one that was professional and communicated with me about getting the car. The driver was nice and prompt. I would highly recommend. They came the same day I contacted them.
I called Junk cars on Sunday and the very next day (Monday) Ed came and payed me in cash the exact offer I was given over the phone. He had the car gone in 15 minutes. He was very friendly and kind. This was by far the smoothest experience I have had with any company like this. If you’re needing to get rid of a junk car and want it done quickly, this is place to call!
Willie was awesome! Came to pick up the car and was there in a timely manner, appreciate y'all's help highly recommend if you need to get rid of a vehicle you no longer use .
Amazing experience. Everything was quick and simple, and I was able to have my car towed same day within about 2 hrs of calling. Eddie was the tow driver and was super kind and efficient.
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