New World International in
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Address:1720 E State Hwy 356, Irving, TX, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body parts supplier
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Website:
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Zip Code:75060
Working Time and Location
What clients say about New World International in Irving (TX)
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They were excellent at finding the parts I needed , BUT those parts never arrived and I had to get a charge back from my bank as the new world employees would not research the error or refund the money or get me other parts.
Sep 13, 2025 -
Order parts online and since I was near by I picked it up. Great customer service. Will order parts from here again. Prices are great as well.
Sep 13, 2025 -
this co will bid on parts and a few hours after ordering they will cancel the order.They have no respect for customer time. This is over 20 minutes out of my day. do they care NO!!! THEY DID IT AGAIN PART ORDERED 9/5 AND WAITED TILL 9/9 LATE IN THE AFTER NOON TO SAY THE PART IS NOT AVAL. WHAT A JOKE THE INS CO. SHOULD MAKE YOU PAY THE RENTAL 9/12 another canceled bid parts bid on 9/11 around 4 pm order was rejected 9/12 at 10 a/m
Sep 12, 2025 -
They have the worst customer service out any auto body parts. Eagle Auto body parts are alot better.
Jul 02, 2025 -
This was great we ordered the wrong piece of our taillight but Christian and Julio were Very Nice and kind and overall they were really fast, I'd Recommend for any parts of cars
Jun 18, 2025 -
Several weeks after ordering a part, we called to question it's status. They said they had no record of our order, even though our credit card was charged the day we placed the order. We had to file a chargeback with our credit card company.
Jun 11, 2025 -
I called and ask if they had the parts for my car then when i get there they done have any of the parts gave me the wrong parts had to wait again cuts u of to pick up the phone just bad service
Jun 04, 2025 -
I talked to 2 people at the front desk and they where openly disrespectful twords me a Mexican man and a Mexican women extremely rude they openly disrespected me infront of other people and even laughing while doing
May 23, 2025 -
Way too slow, gave me a wrong part i spent 3 hours to install, over priced than anybody else and takes long to give u a part over the phone
May 12, 2025 -
Extremely rude and unprofessional. I was given a no quote number then for them to tell the insurance company that the no quote wasn’t any good. I called and asked for the manager multiple times with no call backs
Apr 16, 2025 -
From lightning-fast service to a snail's pace. They've clearly forgotten how to value their customers' time. Prepare for frustration and wasted hours.
Apr 08, 2025 -
Very bad service came to buy parts n a worker try to run business like if he was a manager tripping over parking when the business was empty.
Apr 02, 2025 -
While this place have a huge warehouse full of parts that you may be looking for, they make money off of you by selling you at a marked up price and the quality is in question as well. I feel bad for their overworked their employees who are being overpressured to sell you a marked up price by the corporate/company. You would be better off getting parts that are genuine from else where, or even a car dealer. Avoid this place at all cost, unless you want to be waiting forever and support a company that rips you off by marking up prices on auto parts that has low quality.
Mar 04, 2025 -
Horrible experience, its best to drive 11 more mins and go to AutoFit. Save 1-2 hours of your life for 1 part
Feb 28, 2025 -
They take their sweet time just for one part every time i come here it’s always a wait even if im the only person here i hate coming here if i could avoid coming here i would! Always a hour await for a part
Sep 18, 2024 -
too slow, supper slow. Never answer the calls. If you don't have enough people to answer the phone call, hire more people then. Need to wait super long to order phone calls.
Aug 12, 2024 -
The folks at New World really helped me with my purchase of parts for my 97 chev. Tahoe. Staff was friendly and helpful. I am not in the body shop business,but that did not hinder me in any way getting exactly what I needed. Saved huge ! On my purchase and had the parts in my hands when I left. No waiting .
Oct 03, 2023 -
Good parts at a great price! Pickup was fast and easy, took less than 5 minutes! Employees were extremely nice and helpful, thank y’all very much!
May 13, 2023 -
Can’t complain with my experience. Got my part and was out in about 15 min. Prices were slightly higher than eBay and Amazon but the benefit is that you don’t have to wait or worry about issues with shipping.
May 13, 2023 -
They are fast and efficient and cheap. I ordered a part and had to return it because it was the wrong part. They didn't charge me for the return or the wrong part. I called them and they were able to get the right part and had it within 2 business days. I would definitely recommend them to my family and friends. They are the cheapest and fastest in the area plus they deliver far away.
Jan 18, 2023 -
This place is always busy. People there are nice, especially the Asian cashier. The manager lady is helpful. Their time to pull the parts is average compared to other similar businesses. But, their prices slightly cheaper than others. Well, I hate it whenever they couldn’t find my part after waiting for about half an hour. But overall, it’s a good business. And, I will be coming back.
Mar 08, 2020 -
awful customer service . I've been ordering a part for almost 3 days & finally after 3 days they brought a broken tail light for me when i asked them to bring the new one and called the customer care she was so rude and i called them by 11 but she says they gonna deliver it tomorrow when i asked her why she said we cant deliver it today however it's there responsibility & mistake to check the parts before delivering it to customers. I'm so unhappy with the way they do business they just want money but they don't taking care of the customer , when i asked the lady who took orders to talk to her manager she hang up the phone . i never try to write the bad review's but the way she treated me on be half of the new world international was awful.
Jan 08, 2020 -
Great service over all, I came in and order the parts I needed for my Jeep and waited for my headlights assembly less then 20 mins. The only thing that I didn't agreed was seen one of the employees lighting up a cigarette inside the store while he was walking out towards the front and smoke his cigarette outside, I didn't feel to report him since I know he was a young man in his late 20's and didn't want him to loose his job, bottom line they shouldn't be allowing employees to smoke in the store or near by, There's a city ordinance that needs to be respected and obey..Period, THANK YOU FOR THE GOOD AND FAST SERVICE
Oct 03, 2018
Nearest Junkyards to New World International
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked