What clients say about Fix and Save Towing Services in DeSoto (TX)
My sedan broke down near I-35 in DeSoto during rush hour and completely lost power while I was trying to make it home from work. I managed to coast onto the shoulder, but after that it wouldn’t restart no matter what I tried. Traffic was flying by and honestly it was a stressful spot to be stuck. I called Fix and Save Towing Services after my insurance roadside assistance line kept delaying things, and they arrived in about 30–35 minutes. Driver was professional, checked under the hood first, then helped get the car loaded safely without rushing me through anything. He even reminded me to grab my work bag and phone charger before towing it. Tow to my mechanic ended up costing around $155, which felt fair for the distance and timing. Overall a solid towing service experience when I really needed help.
I drove down from Dallas to visit family in DeSoto for the weekend, and on the way back Sunday evening my alternator started giving out on I-35E southbound. The dashboard lit up near the Danieldale Road exit, and I pulled off before the car completely lost power steering. I found Fix and Save Towing Services through a quick search and decided to give them a call because the reviews looked solid. The driver showed up in about 32 minutes, checked the car over, and confirmed it wasn’t safe to keep driving. What really helped was that he didn’t just tow the car and leave me to figure everything else out on my own. He recommended a repair shop on South Polk Street that could look at it first thing Monday morning and even pointed me toward a decent hotel near Duncanville that wasn’t charging ridiculous rates for a Sunday night. I ended up driving back to Dallas Monday afternoon once everything was sorted out. Being stuck in a city you’re only visiting can get stressful fast, and Fix and Save really helped make the whole situation manageable.
I have lived in DeSoto for nine years and finding a consistent towing company in this part of Dallas County has always been harder than it should be. Either they do not show up in the window they give, or the price changes at the shop, or the driver does not know what he is doing. Fix and Save Towing Services was the opposite of every one of those things. My car died near Hampton Road on a Thursday afternoon. They answered immediately, gave me a specific 34 minute window, driver came in 32, handled the car correctly, and the price at the shop matched the phone quote exactly. I am done trying other companies in this area. This is the one I keep. Great job!
Transmission seized on me on I-35E northbound near the Wintergreen Road exit during evening rush. No warning at all, just instant total loss of drive. I got the car to the right shoulder before the Belt Line Road interchange made that impossible and sat there watching the commuter traffic stream past at full speed. Called Fix and Save Towing Services and the dispatcher had my location confirmed and a driver heading out before I even finitheyd giving the exit number. they gave me a 33 minute ETA, told me to stay buckled and keep the door closed. Driver came in 31. Had his lighting and reflectors set before approaching, loaded the flatbed on a tight I-35E shoulder, and drove me to a shop on Pleasant Run Road that could start on it the next morning. Off I-35E at rush hour and in a shop in under 90 minutes. That is the only outcome that mattered on that freeway at that hour.
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