I was a visiting someone and yes my registration was out but I also did not live there. I as a visitor did not think to call my friends apartment office. The office told me to kick rocks and then I have to shell out 331 dollars before Christmas just for visiting a friend over night. This is idiotic on multiple levels. If a car is not parked under covered. Not on flat. Or not broken down don't touch it I am having to miss a day of work to get to the impound facility just for the fact that I was visiting with a expired tag.
Yesterday, I had a difficult situation with my vehicle, but this reliable towing service quickly came to my aid. They promptly sent a tow truck and efficiently loaded my car. I’m very grateful for their exceptional assistance—they truly saved the day!
We had a great experience with this towing company. Their reasonable prices, excellent customer service, and quick, effective help made the whole process smooth. Highly recommend their services!
I’m so grateful to the team at this towing company for helping me when I needed it most. Their quick response made all the difference, and I truly appreciate their support and presence!
I was involved in a fender bender on the freeway during rush hour and urgently needed a tow truck in Sugar Land, TX. This towing company responded quickly and made the entire process smooth. Their customer service was excellent, and they handled everything from start to finish.
Capital Tow towed my brand new 2025 Acura Integra and caused serious damage to both the right and left rear lower control arms due to improper towing. I had the vehicle inspected by the certified Acura dealership, which confirmed the damage were directly correlated with incorrect towing. The repair estimate came out to $1,032.80.
Despite this, Capital Tow denied responsibility and claimed the car was returned in the same condition it was in before the tow, which is simply not true. My car began making unusual noises after the tow, and as a new vehicle, there were no prior issues. I’m extremely disappointed not only by the damage done to my brand new vehicle, but by Capital Tow’s complete lack of accountability and unwillingness to make it right. Rather than investigate the issue fairly, they denied my claim without sharing the so-called "evidence" they reviewed. This shows a clear lack of professionalism, transparency, and customer care.
This experience has been incredibly frustrating, and I would caution others to be very wary of doing business with them. I would give them 0 stars if I could.
As a college student, breakdowns are a pirate's worst nightmare! Captain Towing's upfront pricing and affordable rates saved me during a stressful situation.
Stole my car and then damaged the front of my vehicle and tried to lie about it. I take photos and video of this vehicle every time I park it for the day since it’s a rental and these idiots not only stole it saying it was ‘illegally parked” when it was not. It was parked in my space at my apartment complex and registered but they also damaged the front. Looks like it’s from their idiot driver backing into it.
Had an emergency on the highway and called for a tow truck in Dallas. Captain Towing Dallas came to the rescue promptly. Their roadside assistance in Dallas TX was quick and efficient. Grateful for their professional service during a stressful situation.
I never thought I’d describe a towing experience as pleasant, but Captain Towing Dallas made it happen. My car broke down during rush hour, and they arrived faster than I expected. The driver was professional and efficient and even made me laugh. They turned a frustrating experience into something surprisingly smooth. I highly recommend their towing services to anyone in Dallas!
I am so happy that I called Captain Towing for assistance when my car unexpectedly broke down in Dallas. They provided a timely, courteous, and reasonably priced towing service. My car was delivered to the repair shop in a hassle-free and safe manner by the driver who came on time. I'm grateful to Captain Towing for coming to the rescue!!
When my car suffered a flat tire, Captain Towing Dallas offered great roadside help in Dallas. I was able to get back on the road as soon as the team changed the tire with efficiency and promptness. Their dependable tow truck service in Dallas is much appreciated!
What a jerk the guy that gave me a quote for a towing service. He asked me how much are you looking to spend and I replied I founded a better qoute for $150 instead of the $195 he wanted to charge me. He just laughed, told me good luck and hang up the phone. Great service he has I guess?. Will never use this place. I guess not always a 5 start review is great to go by.
I appreciate the towing company's rapid response to my assistance request. I'm not sure what I would have done if they hadn't helped so quickly. It was quite beneficial. I truly thank you for protecting me from a dangerous scenario.
We thoroughly enjoyed working with this company,and we would not hesitate to suggest them for towing needs.They give reasonable costs along with first-rate customer service.With the team's assistance,we were able to take care of our problems in a timely manner.
Unfortunately, my car was towed in Dallas, which was quite an inconvenience for me. However, I was relieved to find this towing company that offered affordable rates. Their transparency with pricing and exceptional service exceeded my expectations. I truly appreciate their quick response to my situation.
With this towing firm, getting my automobile towed in Dallas was a breeze. Their tow truck service arrived on time, and the guy was quite helpful. It's good to know that dependable towing services like this one are available in the neighborhood.
Captain Towing Dallas is recognized as one of the leading towing companies in Dallas, TX. When I required towing services in Dallas, I reached out to them because of their reputation for providing affordable yet high-quality service. Their rates are unmatched, and their dedication to customer satisfaction is unparalleled.
Their gas services are quick and efficient. I was really in a bind when my car ran out of gas and they were able to get to me in no time. They even helped me get my car restarted and back on the road. I'm very grateful for their help!
My car broke down on an overpass with a tiny shoulder; definitely a dangerous spot. I also had the car locked when I left it there. Called on a Sunday at 2:30, got the car before 5:30. The owner worked with me on the price, and was definitely reasonable. The tow driver unhooked it quick, and backed without running over the grass! They deserve 6 stars.
My car broke down and I needed a tow. I called around and no one was answering. I had an important meeting in 30 minutes and I couldn't be late. I called Captain Towing and they said they'd be there in less than 20 minutes. They were on time and very professional. They towed my car and the driver even helped me figure out where I could find a new battery in the area. I highly recommend Captain Towing!
Worst towing company I have ever used. Horrible communication you will be taken advantage of 110% sure. A car was winched off a flatbed trailer and dropped at the location they charged $400. Be ware they also work with Northsar towing out of Dallas!!!
I appreciate being able to ride with the driver wearing a mask. AAA is not allowing this due to the corona virus and you gave a faster response time as well. The driver was very nice and considerate. Thank You for your excellent service.
Danny was on time and asked all the questions that's needed to be asked before he handled my car. Very approachable and also reliable. No damages were done and professional. I would recommend this service to anyone in the Dallas area!!!
I had a transmission issue with my car and needed to have it towed to the shop. I made an appointment and the driver showed up on time, as promised, in a freezing rain storm. He smiled and was friendly the entire time, even though he had to get completely wet (my car was sitting in a huge puddle). After dropping off the car at the shop, he called me to tell me he had noticed a screw in one of my tires, and he wanted to make sure I had it taken care of. Very good experience, and will definitely be using their services again.
That was my first time that i had to use a tow service in my life, I broke down on the side of the HWY, I was really mad, I thought I am going to spend hours on that, I called this guys within 25 min there technician was on site, after another 15 min the car was loaded and within 30 min i was at home eating dinner, they guy was really professional and kind , seems like he knew what he was doing. The price was fair, I hope I wont need to use this kind of services again but if ill need, ill definitely use them again.
After calling several companies in the middle of rush hour, while other companies were giving me a 2-3hours wait time, I kept calling found this company. The person who answered the phone when i called was really friendly... They're Very on time... Fast and efficient... Reasonable price; they were very careful with my car. Will call them again just in-case I need their service. :)) which I hope I won't, but if I do they are the guys to go with.
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