Scott H. with Pro-Tow responded to my son's accident today (9/3/24.) Scott towed the truck to my house & even gave my little grandson a bear. Scott was super nice & very professional. He was able to place the now disabled truck exactly where I wanted it. It's a relief to know Scott handled the truck because he did so with care! I will definitely keep his contact information for future towing needs!!

Chana McNeal

09/03/2024 14:43:09

Jesse from Pro Tow came today to tow our car. He was very polite, professional and pleasant. He followed up to let us know about where the car key would be found at the mechanic office. I already liked Pro Tow, but now I won't call any place else! Thank you for a great experience!!

K M

09/09/2024 12:29:08

"I had a great experience with Pro Tow Lewisville location, thanks to Jesse, the driver. He was incredibly personable and friendly, making what could have been a stressful situation much easier. Jesse arrived promptly, handled everything with professionalism, and ensured the entire process was smooth. I highly recommend Pro Tow and would definitely call them again in the future. Thank you, Jesse, for the excellent service!"

Andy's Floral Events

09/21/2024 21:42:55

Joe was super nice and pleasant to work with. I had an issue where my car wouldn’t start and he spent the time to try and help me start it before towing. He even offered me a ride home in case the dealership didn’t give me a loaner. Overall a really good experience despite the bad circumstances

Nityan Bhorde

08/10/2024 20:39:13

JESSE was the best! we wrecked our car and he went out of his way to help in every way possible! even gave my wife a little "pro tow" teddy bear that she is proudly displaying on her dresser. what a guy! 5 STARS AND MORE!

it's JC

08/20/2024 23:31:32

Best experience I’ve had with a wrecking company. Fast, professional, understanding, and courteous. Carter is great. Hurried right over to my location to assist and had us out of there lickety split. Highly recommended!

joseph fitzgerald

06/14/2024 20:14:32

Haley T. with Pro Tow (Frisco/Little Elm location) is the most unprofessional person I’ve ever dealt with in my life. I have never had my car towed before, so understandably I had questions and was frustrated by the whole situation. She genuinely seems like the hates her job and dealing with people in general. She was hostile and rude from the moment I called about my vehicle. I told her I would be there in 30 mins to pick up my car, and when I arrived there wasn’t anyone on site. I called her back and she said it would be 30 mins before someone would be there. I asked if there isn’t any other driver nearby that could get here sooner since I was now standing in a 100 degree parking lot with nowhere to go since they had my car, and she thought I had “an attitude” and said “actually you know what, it’s gonna be an hour now.” UNBELIEVABLE. When I tried to ask why it was now an hour, she hung up on me. When I called back, she hung up again without saying anything and then proceeded to just not answer the phone at all. I was left there in the heat for over an hour without anyone answering my call or knowing if anyone was ever coming to help me. As a women, left alone in the middle of nowhere, that was a scary and extremely frustrating situation. I ended up calling the police, and even they tried to call on my behalf with no luck. The fact that she genuinely thinks it’s okay to extend peoples wait time, and ignore customers, and try and lord her little bit of power over a paying customer that is just frustrated and trying to get their car back, is actually insane. She should be reprimanded or fired for this, I have never experienced someone more unprofessional in my entire life.

Amanda Freeze

06/23/2024 10:27:47

Apparently I needed a permit for my apartment complex unbeknownst to me. My car was picked up and taken to Pro Tow in Frisco. Joe and Alyssa were incredible. They were super friendly and efficient. I was in and out in less than 10 minutes. Not only that, my car was still as clean. Thank you so much Joe and Alyssa for making a somewhat inconvenient situation that much more tolerable. I know it wasn't your fault but your help means a lot. You're the best.

James D

11/06/2023 18:52:45

Mike was on time and very professional and helpful. He helped me get my dead suv off of my graded driveway into alley and reliably towed it to the shop of my choice. He also showed me how to access neutral on my suv nxt time it dies :) i hv his # saved for if i need a tow service nxt time!

Subigya Shakya (suBi)

06/05/2023 18:29:40

My car got towed. I had no idea I wasn’t allowed to park in a particular area, I found out the hard way. After totally freaking out thinking my car was stolen, I was able to contact the towing company even though it was after 10pm. Wade met me at the tow yard and I was able to pay for my car and get it back fairly quickly. I am giving them 5 stars based on the ease of the process and my car was in perfect condition.

Crystal Bolduc

09/21/2023 14:54:53

Recently had my car towed and Joseph R. Was professional, courteous. He half tow my car with ease and breeze. He towed it to its destination with no issues and no damage to my vehicle, thank you Joe (Joseph Roberts)

Nasuu

12/14/2023 19:43:01

They took my car from my apartment building in the middle of the night when my vehicle is registered at the building. Then expected me to pay $330 to get it back. Also the staff was very rude and acted like they wouldn’t even give my car back at all after arguing with me. Terrible company and people.

Mark Seale

03/30/2024 04:11:58

You stole my car at 1:26 AM for no reason and you didn’t even give us a warning. YOU ARE SCAMMERS. I LITERALLY HAD TO SPEND 330 DOLLARS. Find a better place!

Luna Dart

03/30/2024 04:18:39

They stole my GRANDMA’S car FOR NO REASON AT ALL! we had to pay so much money for her to get it back it was 330 DOLLARS!! HOW INSANE ARE YOU?? IT WAS LESS THAN 24 HOURS AND IT WAS STOLEN WHILE WE WERE SLEEPING!

Lol

03/30/2024 04:23:34

Mike J came out, did an excellent job getting my dead car out of a tight spot in the garage. They came out quick after our call. Really professional, careful work. Definitely would use them in the future.

Infinite Loop

05/18/2023 16:09:59

Driver who dropped at Honda dealership today was very professional and efficient. Will use this tow service again.

Timaya Alexander

04/05/2024 19:47:36

Honestly getting towed is the lamest thing to have to spend $300+ on, god I love my apartment complexes… but that’s not important. What’s important is Wade was awesome, and deserves these 5 stars. Me and my friends were cracking up and laughed about the situation and while in our efforts to ease our pain there was wade. Wade was easy going and made picking up our towed car easy. He was informative of the towing process and that it was another tow company that just dropped the car at this location and informed us about other things of the area. Take care wade, as much as I appreciate your service I hope I never have to get my car towed 😂

Jordan Lopez

05/29/2023 18:31:43

Big Rig tows are always a headache for one reason or another, cost, location, timing, etc. My tow driver Josh Alamo was spot on in every aspect concerning the safety of me, my truck and my business. Josh was timely, efficient and professional. A company is only as good as its employees, Pro-Tow is doing something right. Thanks, Kirk.

Kirk Tyler

09/24/2023 13:49:15

These people will take your car just to make a quick buck even when you’re not in the wrong .(outside my own apartment complex. Where I was told I could park) And when you go to get your car, they are rude and unprofessional.

Bri Ana Mojica

03/30/2024 06:38:14

Cliff was great! Great communication and fast work.

Ashlee Dilloway

08/22/2024 02:46:35

Had a great experience with this company, and Wade was amazing! He goes above and beyond with customer service. I will be recommending to anyone else who needs towing services.

Sydney

06/25/2023 01:38:50

Joe Roberts was there in 20 minutes to unlock my car today, and he even towed to my location on the opposite site of a medical complex I had an appointment in this morning. I highly recommend Pro Tow Wrecker Frisco for a quick thoughtful response

Peter

06/25/2023 14:28:25

Pro Tow, Joe R was professional in towing my truck to the dealership without any issues. Trustworthy & reliable, thank you for your help.

Christine & Scott Davison

11/02/2023 05:07:25

Had a bad blowout no spare tire was stuck on 35 called this company and want to say Taylor was so helpful and very professional and friendly over the phone she knew exactly where i was stranded without even using gps/map and got a truck out to me very quickly. And it didn't cost me a arm and leg.

ABostic 86

06/21/2023 12:38:43

These people steal cars from homes and make you pay to get them back. I don't even know how what they do is legal. I wish I could make money by stealing other peoples cars. Don't use this company.

Cameron Seale

03/30/2024 04:20:10

Wade was wonderful and helped us get our car back. He was very helpful and quick to answer any questions we had!

Regan Thompson

07/16/2023 19:05:09

Not gonna lie I’m mad that i got towed because i think it was stupid but i really appreciate wade for going above and beyond trying to help me and getting clearity as to why i got towed he was super helpful and even cracked jokes with me to Make me feel better! Thanks wade! Hopefully you won’t see me again

daniel badgervd

08/27/2023 00:51:30

Called in to have a lifted truck towed. Virginia displayed excellent customer service. Thank you Virginia! Frankie towed the vehicle and was professional and courteous. Thank you Frankie!

Kristine Lynch

06/06/2023 12:37:22

Great customer service. Saved us a tow by charging the car battery. A company with integrity and compassion. Thank you

J B

10/02/2023 16:44:44

Had to pick up our car after it was towed and Wade made a it a very easy & positive experience given the circumstances !

Adriana Sasso

05/29/2023 15:56:49

Address:	15000 King Rd, Frisco, TX 75036
Phone:	+1 972-294-8733
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 60 Reviews
ZIP Code:	75036
Open Hours:	Open 24 hours
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Pro-Tow Wrecker Service Frisco JunkYard in Carrollton (TX)

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