What clients say about Carquest Auto Parts - Mission Auto Supply in Dalhart (TX)
Traveling from Kansas to New Mexico. Had an Alert: Maintenance Required indicator appear on our recently purchased Toyota SUV. Carquest performed the computer assessment and determined the Alert was only indicating regular maintenance rather than something urgent. Free of charge. Done on the spot in ten minutes. Regular maintenance to be completed upon arrival at our destination.
During the migration back to WI.from AZ.yes, we are snowbirds. We had the pleasure of stopping at this Car quest location in Dalhart TX. Not by choice but by circumstances. Both of our truck batteries needed replaced. We didn't have jumper cables. The booster pac we had was expired as well. My husband reluctantly entered the store thinking that it wouldn't have any big batteries for our truck. He was immediately met at the door with a big "HELLO what can we help you with today?" He asked about the batteries, cables, and booster pac. This location had all three. They paid us to recycle the dead batteries also. He was checking out when Joseph said that he'd replace the batteries for us. Ceasar asked him what tools he was gonna use and Joseph replied I have some in my car. Joseph went to work replacing the batteries BEFORE Ken finished checking out with the other purchased items. Ceasar also came outside to help. We were back on the road within 35 minutes of stopping there. Neither one of these young men would take a tip stating IT'S WHAT WE DO HERE! THIS WORLD definitely needs more Ceasars and Joseph's! Their kindness, compassion, and respect they showed us reflects not only their place of employment, but their character as well. THANK YOU Mission Auto Supply of Dalhart TX.for your excellent service and SALESMEN.
One of the employees came out to help change the part, looked at my car and found that something else was wrong with it. It needed to go in the shop. But we were fortunate that the employee found the problem. Great customer service.
Couldn't help us with our part needed but didn't even try to help us find it mind you we are from California and broke down in texhoma and had to find a way back to Texas just for them not even help us look
The gentlemen garret or something like that was extremely nice and helpful. Had to replace 4 truck batteries, and I copped a flat while there, he volunteered to help me find a local tireshop and saved me lots of money and downtime!
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