Rapid Towing Service in
Van Horn (TX)

Seriously impressed. I showed up around 8am with a flat tire and a tight timeline, and they jumped on it immediately. The whole thing took about 15 minutes from arrival to driving away. Prices were fair and communicated up front (no surprises), and they take both cash and credit. Super professional work—everything was remounted properly and the repair has been solid even at high speeds. I’d absolutely recommend them.

100/10 recommend. They were super helpful and awesome. My tire popped and we were left stranded on the interstate.They were the first location I called and they went above and beyond to assist me, the price was more than reasonable. The customer service and the service in general was more than 5 stars.

AWESOME SERVICE! After Dice Mobile Repair never showed, we called this team—and they were incredible. They arrived quickly, changed our trailer blowout, and even welded broken axle mounts after hours on the evening before Thanksgiving. Truly amazing service. Highly recommend!

I am located in Reno, NV. My father got a flat tire near Van Horn, TX. I searched on google for roadside service, this company came up. They were very responsive & were able to get my dad back on the road. The price was reasonable, would recommend to anyone!

I want to start by thanking Rapid Road Service and the entire crew for coming to my rescue at a moment's notice. They were very nice and genuinely concerned for my safety. Thank you guys for working on your days off. The price for the tow, parts, & labor is more than fair. I highly recommend this company to anyone with a similar issue I had. I couldn't be happier. The Econo Lodge is conveniently right next door with exceptionally clean rooms & wonderful service. May God bless this company & the hard-working Employees !!

I broke down over the weekend in my 18 wheeler. After 2 failed service calls truck was dead in the water. These guys showed up really fast on Monday morning. Towed me to El Paso. They work fast and efficient.

I had some car trouble and this guy (didn't catch his name) was amazing! He drove.me to Napa to buy some spark plugs, bought me a coke and got right to work changing the plugs. Reasonably priced, caring service.

Got stranded 13 min out of Van Horn on a Sunday but was able to get a tow into town. Very nice people and didn’t wait very long to get picked up. Got dropped off at the hotel to enjoy the rest of our stay.

Real slim ball outfit broke down 60 miles away. Bad break chamber call got quoted 600 to come out and fit it. Then when they got there done the work and was ready to pay bill it was 950. Don't recommend at all bad business practices

10/10 service! Fast and VERY affordable prices. Great customer service, all their workers are super nice. It felt like Optimus prime coming to the rescue! They were very patient and understanding, helping me right away. They were also bilingual (English and Spanish) which helped because my family didn’t speak English very much. Best road/tow service in town hands down. 🙌🏻🙌🏻

They were quick and did a great job. I was in a rough situation, and they responded.

They were available immediately but tried to charge me $140 for an after-hours standard tire patch.

I tell ya, When Juan and Chuy showed up in UNDER an hour and immediately started working, I was so happy. They treated this female driver with her great neice with dignity and respect. They worked their butts off in 110° Heat on I-10.

Chuy helped us. No one wanted to tow someone on the 4th of July. Chuy towed us anyway. He was very careful loading and pulling out vehicle and very polite while we were in the cab. He also have us an excellent suggestion about which motel to stay in.

Shout-out to Rapid Road Service! My family was stranded with tire damage on the very busy I-10 in what seems like the middle of nowhere. I started a roadside service request on the USAA mobile app and was immediately alerted of delays in processing requests....calling a local tow service directly was suggested and submit claim for reimbursement. I called #rapidroadservice of Van Horn, TX and a driver was dispatched in less than 60 minutes. The driver was extremely courteous and had us on our way in about 20 minutes. I

They came, in the middle of the night, to help me and my 2 kids while we were on an unamed access road. I had a blow out on my back tire. Then made sure I made it back to town safely. The next morning, they were able to find and mount a new tire really quickly so we could be on our way! THANK YOU!!!

On time, repaired the truck in a timely manner. THEIR Rates are way better than others. —- Update: I used them for the second time & they got me back on the road within 2 hrs

Good mechanics,24 hr rescue services. Fixed my truck at 9 pm after getting the fan clutch from el paso, tested it saw that it had underlying issues and fixed it at no extra cost. They have a tow too

I don’t care what the negative reviews say. First hand experience gives them 5 stars from me. I showed up they didn’t have the tire that they thought they had, Loves was like $600 per tire and they could have got me but Karla and Sergio were very inviting. They told me to call Napa down the street and that they would put them on for me. Napa had them, Sergio took me to Napa to get the tires ordered it under his name and got me a discount and no FET tax (brand new tires) put them on no tax and didn’t charge me for the disposal. Genuine people , don’t wait to get to El Paso or Fort Stockton STOP in Van Horn at Rapid Roadside. Sergio I hope I didn’t get you in trouble!

I had a great experience with rapid RS my driver was broke down 8 miles from Van Horn, I called them and they helped us right away they towed our truck and fixed it the next day with great service and quick and not expensive at all. I totally recommend Rapid Road Service

Terrible service. 1. They told me they don't go down unpaved roads so we towed my car back to the main paved road. The driver drove straight past it and onto an unpaved road and and we had to chase him down to show him where car is (he drove right past it). 2. They called me and asked me where to take it to since insurance didn't give them any instructions (extremely unheard of) so the lady called me and I told her caliber collision on montana she then sends the guys to precision auto collision and then told me thats where I told her. I still have the messages. I told her no thats not what I said. She confused her self. They took it to the wrong place and the lady tried arguing with me. Not good customer service especially when I told her where it was to be. Because of this I have been waiting a whole week for my car to be picked up by another tow company so yeaa big issue out of a mistake made by yall and yall had no backlash in it except this review. I hope yall get better customer service and check yalls emails when issued by an insurance company. 3. I was assisted september 3rd 2020

Thankyou so much guys . Very reasonable charge . I had an air leak . They came 40 miles for me as quickly as they could . Was done with the job within 10 minutes. Their name matches their service — RAPID :) highly recommend them .

Instead of learning from their mistakes, this business chooses to handle their negative actions in a defensive way rather than fixing their customers problems. The professional business would reach out to the customer and ask how to handle the situation. They have treated my family poorly. They scammed us out of our money. They wasted our time. And they did not solve the issue. Instead they said there was nothing they could do, and charged a fee for doing absolutely nothing. Too bad there isn’t an option for zero stars.

My 4 year old daughter and I were stuck 8.3 miles outside of van horn with a massive blowout. We had 90 to our name until midland. A gentleman pulled up behind me who is a van horn local and called this company. I did not call them. Their gentlemen came out to where I was and did not do anything but tell me there was no one in town who could help me. They charged me $68 for a call out fee. I wasn’t the one who called and I can prove that with call records. They also talked to the gentleman who pulled up and not me except to tell me there was nothing they could do. So glad my dad found another company to help. Give them a call vs this company. (M&M wrecker services)

I called these folks for roadside tire repair. The lady call me back in 10 minutes after she found me 2 new tires. The man came, replaced two 17.5 in tires and sent me on my way. Fantastic service in the middle of nowhere. Priced very fairly too.

Excellent quick service! Got to me in timely manner and got me to safety... very please considering my truck failing on me in the middle of nowhere!

These guys are so professional and nice. I broke down 32 miles away from town and they came and got me. They really went the extra mile when it came to service. I can not say enough good things about them! If you need a tow in the area you should call Rapid Road Service! Also the tow truck was super clean inside and smelled really nice.