What clients say about Reach Auto in Spicewood (TX)
Ryan was super helpful today. I was driving from Austin and had to stop somewhere to add more oil to my old Toyota. He helped me. Sweet man! Very professional and nice shop!
I came in with a long list of problems with my car and honestly felt overwhelmed. This owner Ryan treated me with so much respect and patience. Instead of pushing everything at once, he helped me break the repairs into phases so I could take care of the most important things first.
They were polite, understanding, and very honest. At no point did I feel taken advantage of for not knowing much about cars. They kept me informed the whole time and explained what was happening in a way that made sense.
They even welded my muffler when no one else in Austin would take the job. Since my exhaust system is no longer made, welding was the only option, and they stepped up and got it done.
Clean shop, great communication, and truly trustworthy people. I’m really grateful I found them!
I’m glad I found him through Instagram and noticed he specializes in Land Rover. There aren’t many places that work specifically on Land Rovers. He did my brakes and oil change, and everything was great. I’ll definitely be back. I highly recommend this place to everyone!
Ryan is the real deal. Honest, dependable and service oriented. We took my truck and my dad's truck in to get serviced with quick turnaround. Then, my girlfriend's car broke down and Ryan went above and beyond to diagnose the problem and get us back on the road at a fair price. We really appreciate him and will be coming back.
Ryan is a great mechanic! He stands behind his work and is very good at explaining the issues in ways I could understand! If you are looking for an honest mechanic, who has fair pricing and does not try to upsell you, this is your guy!
Reach Auto was awesome, gave me photos and videos of the issues and informative details on what needs to be done with a breakdown of cost showing line items. His communication was great and kept me updated the whole time. I highly recommend Reach Auto and will be my go to for any Auto needs moving forward. Fyi tire rod and leak repair
I initially brought a fixer upper BMW to Ryan Reacher almost 10 years ago and he made the vehicle safe and driveable for me and my wife. He’s extremely knowledgeable and transparent in cost and service. I have since worked with him on several different vehicles, including a 2011 X5 with a difficult engine. He actually went to a competing shop and trailered a “blown engine” back to his shop. It turned out the other Texas shop was being dishonest and within weeks the engine was fixed and has been fine since.
If I ever have questions I can ask Reacher and he promptly replies. I cannot recommend Reach Auto more!
I recently brought my truck in to Reach Auto with multiple issues that other shops were struggling to diagnose. They identified the problems immediately, gave me a fair quote, and got the work done faster than expected.
It’s hard to find people who actually know their way around a truck these days. Very good experience. The truck drives like new now.
Legit the best mechanic I have ever had service any of my cars. Ryan, the owner--is super thorough, diligent, transparent & really KNOWS his stuff when it comes to the technicalities of auto mechanics. As a woman, I appreciate that he takes the time to explain how things work & the "why" behind a repair. This is a stark contrast with other mechanics I have gone to who assume I know nothing of cars or try to take advantage of my wallet. You can certainly rest easy knowing your car is in good hands here. Reach Auto is a business built on integrity & professionalism. Whatever problems your car is having, Ryan is almost guaranteed to have a solution. Highly recommend!!!
Ryan performed a pre-purchase inspection for me on a local truck while I was in a different state. He was very professional and knowledgeable. Made the nerve wracking process of buying a vehicle long-distance much easier for me. 10/10.
Have an older Autel scanner that was dropped and wouldn't turn on afterwards. Sent it to Ryan at Reach and they got it up and running and fixed the touch screen too. Been using it for about a month since returned and been working fine. Reasonable turn around and fair price.
I found a professional and honest mechanic. Ryan kept us informed with the repair process and gave options if there were any. I’ll recommend Reach Auto to anyone.
By far the best experiences I have had in getting my car fixed. I have always had stress around diagnosing car problems since I have had mechanics in the past charge me for work I did not need. Ryan looked everything over and then took the time to show me everything I needed repaired. While doing the repairs he found one of the items was not actually broken, it was just loose. He notified me that my quote was nearly $300. cheaper because the part did not need to be replaced. Integrity, Excellent work ethics and excellent service. Thank you!!
I’ve been very particular about who has worked on my BMW’s over the years. I happened to meet Ryan and discovered he not only loves BMW’s even more than me, he specializes in working on them! He was instrumental in diagnosing and expertly repairing the issue I was having with my 330i F31 xDrive Sport Wagon at a reasonable cost and in a timely manner. No more driving across town to the dealership! I’ve already referred a friend of mine with an Audi to Ryan when she needs service.
Ryan was responsive and provided quality work with a fast turnaround. Quickly diagnosed a 4x4 and oxygen sensor issue and made the additional repairs. Highly recommend.
Threw an alternator belt outside dripping springs while doing a Sunday morning hill country cruise. With no hesitation he took my ‘64 Volvo on the weekend and got me going again. Not afraid to dig into something a little unfamiliar and seems truly passionate about cars and helping people. Communicated easily and openly, and did everything in the time he promised. A little far from my house for general mechanic work, definitely would use again if I have the bad fortune of breaking down in dripping springs area. But now I’ll travel with backup belts and my tools. While I would have rather avoided breaking down, was very happy with the overall experience and outcome. A good guy and a good shop to use.
Ryan, the owner, is our new go-to guy. Awesome service and fast, explained every move, and treated me like a buddy—not a sale. Honest, clear pricing, no BS. I trust him 110% with anything I drive.
He was the best referral we’ve had all year. I wish he was in business and we’d known him sooner.
If you’re looking for an automotive company that’s just getting started but already delivers TOP-NOTCH workmanship and unbeatable integrity, REACH OUT to Ryan. You’ll drive away knowing your car—and your wallet—are in the best hands possible.
Ryan is a life saver! My car started breaking down when I was in town for a bachelorette party on Lake Travis, and Ryan took me in and did a prompt diagnostic to figure out what was wrong on very short notice. My schedule for this trip was jam packed and stressful, but Ryan made me feel like it was one less thing on my plate by taking my car in and figuring out my options. I felt like I was in good hands, and trusted his guidance through figuring out next steps while eventually needing to find my way back home 3+ hours away. He went above and beyond to help me feel safe and taken care of!
My serpentine belt went out on a drive to Llano on a Sunday. Luckily Reach Auto was open and I was able to make it to the shop within a couple minutes. He fixed up the car and explained the whole process to me which I appreciated and addressed the issue that caused the belt to go out. Highly recommend to anyone in the area!
Finally an auto shop I can fully trust! Ryan at Reach Auto has become my go-to guy for all work I need to put into my truck. He was able to work with and accommodate my schedule, which is saying something for how busy he is, and he went above and beyond in service, hospitality, and skill. He can and does work on ANYTHING!! This is his life passion and it shows in his dedication to his craft. From BMWs to jacked up trucks to sports cars and everything in between, this is going to be your guy for Austin area. Hands down best service I've had since moving out here 5 years ago.
Had both my personal car and my work van serviced here and couldn’t be happier. He got the jobs done quickly, charged a fair price, and took care of the little details that show he really knows his stuff. Exactly what I’ve wanted in a mechanic — honest, efficient, and thorough. Definitely my go-to from now on.
Leading into a holiday weekend, Ryan was very timely with all communications and service. He accurately assessed my vehicles's electrical system using computer analysis/data and a thoughtful investigation method. He promptly provided written repair estimates and picked up and returned my vehicle from my home for the repair service process - saving me much needed time for other weekend chores / tasks. His repair was spot on correct, and he found a few other minor accessory wiring issues he corrected at no charge. My vehicle is now running like a top again at a fair price and all without any added stress or lost personal time. I encourage Spicewood, Bee Cave, and Lakeway-area residents to try out this talented mechanic and aspiring entrepreneur. I will again utilize his services.
-Update: We returned again for routine maintenance services. Ryan identified rough transmission shifts. The tranny flush and filter change has the truck shifting like new. Outstanding work Ryan, once again! Thank you.
Very professional excellent service and value. I took my motorcycle and my fleet vehicles to Ryan and he did an amazing job fixing my motorcycle and Fleet vehicles I would highly recommend.
I highly recommend Reach Auto. Ryan is dependable, honest, and has quick turnaround times. He fixed several issues that my 2007 v6 Nissan murano was having and now my car is driving amazing! I dropped it off one day and had it back the next. So glad to have a great mechanic.
Getting Car Service, repairs, and general automotive recommendation in this day and age is a hassle, services are getting stale and prices keep going high, fortunately, There is someone like Ryan with Reach Auto services, I have had the pleasure of servicing my car with him since last year, I have a Lincoln Aviator that I intend to keep in great shape and health, his operation is unique, nature talent and ability to do services, repairs in a record time and with a massive below price market, Ryan challenges you to find a lower quote at this level of quality, he also has offered and came in person to my place for services, picked up and delivered vehicle upon completion of service, he has a massive expertise of years doing everything from the smallest service all the way to replace, rebuild complex tasks like Engine and Transmission, he runs a well organized process behind all of that, explaining everything that he did, and what he recommends for the future, at a detail, commercial service centers wouldn't care to elaborate on, if you have a car, a truck, even a camper, old or new, not only you are in good hands, give him a call and he will come get your car, service it and have it delivered to you! with a lot less money than you would pay elsewhere, highly recommend!
I was very impressed with the service Ryan provided to my Honda. He handled several complex repairs for me (including suspension, brakes, engine cover gasket and engine mounts) and he took time to explain everything in detail. Most notably, he spotted a missing bolt in my front brake which was life saving - literally. I dropped my car off at his shop, but he also offers a convenient pick-up option if you prefer.
Ryan truly has a natural gift for mechanics. I highly recommend his shop for reliable vehicle service and amazing customer service.
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