They answered my (second) phone call and they sent a helpful guy out to jump start my car in Texarkana 40 minutes later. But unfortunately the roadside assistance dispatcher was so rude that I wasn't sure if I was connected to a legitimate company.
Just wanted to say thank y'all for a great job! Called Nathan and less than 30 mins later Jose showed up to take our SUV to Auto Tech to be fixed! He had to come down our flooded driveway in bad weather and managed to not tear our road up! Great service and will use again in the future if the need arises!
Earlier this week I ended up in a ditch, with a dead phone, no charger, no a/c in this heat we’re having, and my 11 year old. This wrecker was called for me and he came quickly and even took the time to see if he could manage to get me out without needing to be pulled out so the price wasn’t as hefty, which was thoughtful and considerate.
One of our 2024 Pete trucks got stalled on i30 due to air valve release tank failure. Common issue on a rainy day.
Red River Towing was super quick to respond and fixed the issue right away. Shane is very knowledgeable mechanic and explained us exactly what was going on.
I must say this is the first time for me to leave a review on a Towing Company but this Company totally deserves it! Very reasonable prices. Thank You!
Extremely fast friendly and accommodating when my sister had an unexpected breakdown last night. Called and Jose was directly on the job.Will absolutely use again in the future.
A man named Nathan came to Hope Arkansas and towed my Tractor trailer to Texarkana
. He was very professional, courteous, and fast .
If you are in the Texarkana area call Red River Wrecker if you need help ! Highly recommended!
Called to help a customer of mine get towed the guy on the phone was very rude and unprofessional. Never thought someone with a decent rating would be rude. But here we are...
Great people my truck broke up on my way to virginia and they took me to good shop to fixed my truck they his name is Gavin he waited until my Uber irritated I feel so happy with his service.
Shawn was very professional and courteous! My 17 year old put diesel in my bran new Gladiator and Red River towed to the dealership for me! They’re outstanding!
If all the wrecker services out here operated like these guys, we wouldn’t be talking about how crooked this industry seems to be in some states. Super courteous, careful with my equipment and went out of their way to help me secure a high security load for our customer. And in the middle of the night on a national holiday. Then they even made sure I got to a hotel that didn’t suck. Also, flat rate pricing that was not only upfront with no surprises but way less expensive than I was expecting or hoping. Their equipment was also very nice. They aren’t cutting corners to offer a fair price for their service. This is what the wrecker industry should be everywhere. Well done.
Got a tow from one shop to another today, and given the circumstances, was a great experience. Did not catch the drivers name, but he worked quickly, secured everything properly, and the unload was tricky, but he did a great job making sure not to do any damage to the truck. Friendly, Good conversation on the drive and a fair rate. Can’t ask for much more!
I just wanted to give a huge shout out to my wrecker driver, Shaun! My starter went out at the gas pump at Sam’s Club on my birthday. My husband wouldn’t come get me or help me. Shaun towed me back to Hope to my mechanic and listened to me vent all the way there! He was very kind and sweet with excellent customer service skills. In these days and times it’s scary to get into a vehicle with someone you don’t know and at a very vulnerable time because your car is not running. Drivers have no idea what situations they are going to encounter as well. Shaun did a great job making me feel safe and getting me where I needed to go and back on the road! I highly recommend Red River Wrecker Service for all your towing needs! Thank you guys so much! I had a great birthday weekend thanks to Shaun and your company. I will definitely call you guys in the future should I ever break down again!
I totaled my car this week and I got to say this was honestly the most friendly and caring people we had a guy named wayne 10/10 recommend trying to get him!!they took care of us well and they we super fast responding!!
As an Owner Operator, there's not much that's scarier than needing a tow. Industry is filled with horror stories.
So, I was rather nervous when I got the red screen of death, I30EB just short of Hope AR.
MHC Texarkana recommended Red River for the tow.
While it was after hours, very nice gentleman took my call, listened, was empathetic, and got Nate dispatched to me. Kind gentleman quoted me an exceptionally fair price for which I am thankful.
Nate showed up, and worked his magic. We chatted it up as 2 former armed service members, and he did a n awesome job from start to finish.
Very large shout out/THANK YOU to Nate, and Red River for helping this Owner Op out at most vulnerable time. Appreciate you very much.
Will definitely use these folks again!! Answered phone right away, gave me pricing info up front, and timely response time! The driver was friendly and professional— honked the horn for my 4 yo when heading out. 10/10
The serviceman was extremely prompt! He was very professional and courteous. I do not remember his name. However, he made the process quick and easy!! I would definitely recommend them to anyone and everyone who needs a tow!
Im really happy with this professional guys, especially Gavin. He came right time when I need his help and got it done, and let me het out of out of service. Thank you guys! Call these guy’s service anytime u break down near Hope AR.
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