What clients say about Bill’s Body Shop in Valley Mills (TX)
I cannot recommend Bill's Body Shop enough. I was in total shock at how wonderful my truck looked when they were finished. It looked brand new again! I don't have much experience with body shops, but Bill and his team definitely over delivered on the quality repair they performed on my truck. I highly recommend, you will be as amazed as I was. Thanks Bill and team!
April was amazing! She worked really hard to get everything done in a timely manner. My car looks brand new again. Thanks to everyone that worked so hard.
Okay, I'd like to begin my review by saying that I'm a very, very particular and picky person, you can ask ANY BODY who knows me, and Bill's Secretary, April, can probably vouche for that!!.... now, I would like to mention that my pleasant experience began with my initial phonecall to The Shop when I spoke with April, she thoroughly answered all my many questions, and then she sat me up for an appointment. I delivered my car to Bill's Body Shop and Bill himself greeted me with professionalism and visited with me regarding my car's requirements. When I went to retrieve my car, I was pleasantly surprised that he had it looking shiny and new like show room quality! He even saved some of my deductible like he advertised, these days in today's economy every penny is helpful, thank you Bill! If I ever need more Body work on my car, I won't hesitate taking my car back to Bill's Body Shop and if anybody asks me if I know of a good shop, I'll be sure to recommend Bill. I would prefer taking my car to a small shop in a small town than to a large national chain or a dealership. You just don't get as good of service. Bill's small town business can do better work and with small town personal charm to boot! Thank you Bill and April, I'm a happy Camper!😊
Broke down with electrical issue and Bill was the tow truck driver dispatched by our roadside company. He was prompt, knowledgeable, courteous and went beyond to assist. Made is feel safe and secure and handled our car like it was his own. Awesome service.
This place is a joke, the guy that does all engine work used to work for him and has the shop across the street and still does his motor work just not in bills shop......needless to say they have had my car for 3 plus months now doing a motor swap, I was told it would be 3 weeks at the most. during these 3 months me nor my wife have received a phone call letting us know what was going on with the car, what parts needed to be ordered and what was all wrong with it!!!!!!! We had to call and every time we do they give us the run around and say they'll call us back but never do , my number was on a list in the car on the front seat for 3 months and they kept saying they couldn't call because they didn't have my number which is BS. I finally saw bill this past weekend and come to find out that my car had been done for three weeks but yet I NEVER received a call.... so I find out my cars done but now my transmission does not want to shift so my car really isn't done they just let it sit there with a screwed up transmission saying that it was done....when really it wasn't!!!! This place is the biggest joke around and this is why you cant trust mechanics or auto body shops anymore because people like them who say one thing and than never really get the job done....or take 3 months for a motor swap when It should have taken 3 weeks max!!!! Since I found out about my transmission I still have not gotten a call with what the issue is and still to this day have not got a call on how much its going to be when its all said and done, if you want HONEST GOOD WORK DONE ON YOUR CAR DO NOT TAKE IT TO THIS PLACE!!!!! Save yourself time and frustration and take it to a different place because there service is horrible and I don't see how they stay open, when I asked Bill the owner of Bills Auto Body what the deal was and why it was taking so long his response was " It's just one of those deals...ya know?" Its a used car it takes time to do work on them, you never know what your getting into.....now I know that this place is not worth ANYONES time or money!
