Family owned and locally operated since June of 2000, Victory Lane Auto is here to provide you top tier quality automotive care. We believe in transparency when it comes to your vehicle and strive to make your visit at our shop a positive one.
We are a full-service maintenance and repair shop. No job is too small or too big and we honor all types of extended warranties. Our Service Staff and our highly experienced ASE certified technicians ensure work is done with care and integrity.
We offer free Wi-Fi, a comfortable waiting room with complimentary coffee, free Shuttle Service, Loaner/Rental Vehicles, and expeditated towing. Stop by and say hello! We’d love the opportunity to win you as a lifetime customer!
Hours not specified
What clients say about Victory Lane Automotive in Universal City (TX)
I first had my car worked on last year and it was an issue with my hybrid battery and they had it fixed within a couple of days. Recently I had to take it back due to electrical issues but they got it all fixed up in a day. Very honest people who are not trying to sell you anything extra.
My Durango was damaged after hitting a curb on a Sunday afternoon, Monday they arranged a tow from house to the shop and kept me informed of the progress and any adjustments I needed. Back on the road Tuesday. Top tier service. Highly recommend
I took my daughter’s car in because it was pulling hard to the left and driving rough. I assumed I needed a front end alignment. They performed an inspection and found that the front left tire had separated so they recommend I get two new tires. I went and got two new tires and the issue was fixed. Thanks for your honesty!
Nick, Rachel, Angela, and the awesome and hardworking mechanics did an awesome job fixing my 2001 Toyota Camry and getting it road ready. They took their time and kept me in the loop along the way. Words cannot express how grateful I am for Victory Lane Automotive Thankyou so very for your patience, kindness, and awesome customer service
My partner Mary and I have been coming here for our automotive needs for a few months now and our experience so far has been overwhelmingly positive. The team , especially Nick and Rachel, are kind, understanding and knowledgeable. We are so thankful to have found this shop and will continue to go to them for any automotive needs.
My partner and I first found Victory Lane Auto from a word of mouth referral, and I’m so glad we did. After a few not so great experiences with other mechanics in the area, this was the first shop we found that truly seemed to care about taking the time to explain issues, and treat us with kindness. They understand how stressful car issues can be and work hard to make sure their customers are comfortable and safe. Nick and Rachel have both gone out of their ways to help us, along with the whole team behind the scenes. It’s clear they care about their customers and not just making a “sale”. We’ll definitely be coming back and recommending them to others.
I have used Victory Lane as my mechanic shop since I moved here a few years ago. They consistently give me great service, explain the reasons for things, get my approval for everything done to my vehicles, and always work efficiently to get me in and back on the road either same day or the following day. Highly recommend trying them out!
Victory Lane is awesome. Very professional, efficient and friendly. Explained all my repair needs costs and then advised me according to my budget and ultimate goal. No pressure, just great service!
One of my best friends raved about Victory’s service to me. Both her and I had back to back maintenance issues with our vehicles, but the dealership I’d previously trusted for years soon became untrustworthy. When I ended up having to buy a new car- (used, but new to me), that was also having maintenance issues, I took the vehicle to the original dealership I bought it from, and I was back at square 1. I needed a business that I could trust. My best friend and I both informed Victory about my situation, and they were completely honest and detailed about the state of my car. Matt communicated with me every step, answered any questions I had, even with my busy schedule, kindly and with patience. Thank you so much for giving me a sense of ease about my car.
Ever since I moved to Schertz I've been looking for a respectful honest mechanic shop to do business with, and I have been burned time and time again.. my experience with Victory Lane automotive has given me hope that there's still honesty people around... I brought my truck in for a diagnostic of electrical issues and they were "no BS" told me what was good, what was bad, what I could get away with.. they're inspection report was impressive and they weren't pushy with trying to upsell me... I'm going to recommend these guys to everyone that needs a mechanic and they've earned a return customer with me. Thanks Victory!!
My husband took my suv here because my breaks were squeaking and they were honest enough to tell him they didn’t need to be replaced because they still had good pads. They could have just replaced them and taken our money. Thank you for your honesty! I will definitely bring it back to get my mechanic work here!
It was a great experience!
The staff and crew were friendly and welcoming. They were right on it (my car) very quickly and did a thorough inspection/assessment of my vehicle.
They even shuttled me back home and back to their auto shop! Great service and a reasonable price for my car troubles. I was satisfied.
Professional and transparent customer service. Highly recommend. Great diagnostic service with reasonable rates. Go to place for auto repairs! The only auto repair, that I know, to provide comprehensive diagnostic service with pictures.
During the summer months, when my car’s air conditioning suddenly stopped working, I did the right thing by calling Victory Lane Automotive. Nick, Matt, and Angie were extremely helpful and provided a quick turnaround. Thanks to them, I’m back on the road and enjoying cool air again!
A friend recommended Victory Lane several years ago and I am so glad she did. They are not close to me, but worth the 30 minute drive. Their service is top notch and their customer service is exceptional, especially Rachel.
2 years ago I had my brakes done and they have squeaked off an on since then. They have checked them for free a couple of time to make sure they were working as they should. Then as the squeaking became constant they replaced my brakes for free.
As a single female, I completely trust them and have never felt they are trying to be dishonest or take advantage of me. I cannot say that about other shops I have been to.
A neighbor recommended Victory Lane and today I took my 2012 Camry for a check up after the local dealership told me the car needed extensive repairs. Turns out only a couple of minor things were needed and the work has been completed! Friendly and professional service, I was very pleased. I was able to review the detailed photos of the inspection and feel confident about the repair recommendations they provided.
I had a fantastic experience with this shop! The customer service was top-notch, definitely grade 8 quality. Not only was their contact information easy to find, but they also went above and beyond to ensure I felt valued as a customer. This place is a must-visit if you want to get your car repaired without the stress of surprise charges!
Nick, Joshua, and Rachel were absolutely magnificent! From start to finish, the customer service was top-notch. They were professional, friendly, and went above and beyond to make sure my car’s A/C was fixed quickly and done right. I truly appreciated their clear communication, honesty, and the genuine care they showed throughout the process. My A/C is working perfectly now, and I couldn’t be happier with the experience. Highly recommend this team to anyone needing quality service and exceptional customer care!
My new shop had a good experience with them. Made my appointment online easy to find nice and clean had a nice shuttle service. They did everything i asked for my vehicle.
It can be hard to find an honest reputable garage that cares about the Customer this much. My husband and I were looking for garage that was close to our home and came across Victory Lane. I can't say enough good things about this business. The wesite to book service was easy to follow. Then a confirmation notice and reminder text sent the day before. After dropping the car off I received a phone call staus daily. An inspection email detailed all the things looked at and included pictures of any concern. I had issues and expected a $$$ associated. They offer financing if needed. WOW! Hands down service and earned a new loyal Customer! Even washed the car before returning it to me. Highly recommend. My husband and I are VERY impressed at the level of care we received.
Hey y’all, long story short I am handy in the shop but needed a place to take my trucks to do the jobs I don’t want to tackle on my own these guys are so professional and polite the amount of communication is perfect.
I’m completely blown out of the water with the service I’ve received. Plus! They are a BG dealer! So far I’ve had them do an alignment on my 2002 f150 after I replaced the front suspension and they did fantastic.
I sent my dad over there to have work done on mom’s truck and they did a great job diagnosing and fixing the problem.
Definitely will be coming back to do business with these guys 10 out of 10 would recommend
Took my Mother's car in to fix a loud squeal upon startup. I expected an inexpensive belt replacement. They replaced the belt plus 3 other parts and charged me $900. The lubricant they put on the belt initially wore off after a few weeks and the squeal came back. When I took it back in, they wanted another $1200 to "fix" the squeal but would not guarantee this would remove the squeal. ???
No thanks. $900 lesson for me on who not to trust.
When I was there this second time, there was another person getting warranty work and she was outraged that the $7400 she spent did not fix the problem. They were giving her a hard time about being "out of warranty" - I guess if you don't find problems with their work within 3 months, you are out of luck. I hope they took care of her car. Our lives depend on our vehicles being repaired properly. I hope you have better luck here than I did, if you dare to go here.
Hello everybody, I just wanna say you need some quality professional auto repair and the staff are excellent. I had some work done on my 2019 Chevrolet,Tahoe, AC service and other preventive maintenance done as well and they do an excellent job and their turnaround time is superb. I enjoyed being around the guys there in the office, Anthony, Nick and Rachel I would recommend them to anybody even though it’s a long ride from where I live, but it was well worth it, thank you again guys For the excellent Work you did on my vehicle. I give Victor Lane Automotive from scale one to ten, 10 stars ⭐.
Nick over at Victory Lane Automotive was awesome from start to finish! He kept me in the loop on everything that was happening with my truck. He sent photos of everything they found and gave me a detailed explanation on what was going on. I would highly recommend this shop for any repairs you might have, minor or major! I will definitely be back again for any work I need done! Thank you again to Nick and everyone at Victory Lane Automotive!!
I took my son’s Lincoln in for a/c issues. He was told it would be over $1200 to fix the compressor. Anthony and the crew at Victory Lane Auto took the car, ran a diagnostic. $400 later my sons a/c is blowing COLD ait again, saving us over $800. They very easily could have charged us more. They were honest and very quick, had the car the next day. Thank You Anthony and Victory Lane Auto. I will definitely recommend them to all friend and family. 5 Stars!!
Have used Victory Lane for the past 15 years. They always provide top notch service and are friendly and responsive to your needs. They may not be the cheapest, but I have taken my vehicles to other shops and the prices are about the same. The thing that keeps me going back is that I trust them. They always give me upfront prices and their service recommendations are spot on. The don’t try to sell you BS unneeded services. They also treat you with dignity and respect…you never feel like you are bothering them. It’s hard to find good service these days, but this place has never let me down.
Very in-depth vehicle inspection on my 2017 Honda Accord Hybrid EX-L that told me more than the dealership! They found some suspension and steering parts that were worn out or torn.
Their inspection consisted of the following:
Dash Warning Lights, Exterior Condition and Vision:
- Instrument Cluster and Exterior Photos
- Wiper and Washer System
Preventative Maintenance:
- Engine Oil condition
- Engine Coolant
- Brake Fluid
- Power Steering Fluid
- Transmission Fluid
- Filters
- Induction and Injection Systems
Engine Components:
- Drive Belts and Timing Belts
- Radiator, Water Pump and Coolant Hoses
- Spark Plugs, Wires and Ignition Components
- Engine and Transmission Mounts
Electrical System:
- Battery
- Exterior Lights
HVAC System:
- Air Conditioning performance
Brakes:
- Front Brake system
- Rear Brake system
Tires, Steering and Suspension components:
- Wheel Alignment
- Struts and Shock Absorbers
- Steering Linkage Components
- Suspension System Components
Undercar:
- Differential Fluid
- Fluid Leaks
- Driveshaft, Axles, Center Support Bearing and U Joints
This crew is great to work with on my 2013 Tundra. They got me all tuned up, breaks, and much more.Truck rides better than ever. Ready for a road trip! Thanks VL
I came here on 5/6/25 and i just wanted to say , these guys were awesome answering all my questions and concerns i had on my 2014 dodge challenger transmission flush , specifically Anthony , i was worried something might go wrong after the flush but he reassured me that if something was not good he would call me. He sent pictures of the current condition of all my fluids and everything went great. I have peace of mind now and will definitely be coming back for my next scheduled service. Also , i almost didn’t come here because of some of the negative reviews but i noticed that they responded to all of them and im glad i went here.
Great service and work! I've been using them for years. Matt, the owner, has established a reliable and trustworthy business. The Front Office staff, Anthony, Rachel, and Ramon, get to know their customers, are courteous, knowledgeable, and honest. Have never had a bad experience due to faulty worksmanship because they employ top rated auto mechanics and technicians. Thanks for all of your hard work to keep our vehicles running!!
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